Gooseberry Shop Reviews

4.5 Rating 3,292 Reviews

88 %

of reviewers recommend Gooseberry Shop

4.5

Based on 3,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 1%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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I am still waiting for my order that I placed and paid for on 7th April 2020! The same standard automated email response in reply to my emails each time. It will be arriving. Am I happy to wait 7 days. Yes ok! Yet I am still waiting WEEKS later! That happens each time on same order. Time for a REFUND please ASAP Seriously not happy!

Helpful Report

Asked by Michele Jones (4 years ago)

Where are my products I ordered no communication no refund. I am another very unsatisfied customer.

Helpful Report

Asked by Mrs Phyl Candler (4 years ago)