“A good experience generally as buying this hair gel/wax 'in bulk' saves me money in the long run. The only negative is Royal Mail delivery. The last 3 deliveries by RM (not all from Gordons) were so-called '48 hour tracked.' They are not tracked in the sense you will ever know when the item is due, unlike DPD for example, and all 3 actually took 5 or 6 days, which is ridiculous in this day and age.”
“The product I ordered was ok and very reasonably priced BUT and this is a big but I had to pay an extra amount of nearly £5.00 for a delivery which took nearly a week to reach me!! So altogether I paid over £20 and I could have got the goods locally for that price and a lot quicker! Next time I won’t be swayed by the cost of the product but I will think carefully about ordering again and about the extra cost of the postage. I have been used to free postage when I have ordered online and that does make a big difference to the overall cost.”
Dear Jean,
Many thanks for your review, and for your custom.
We greatly appreciate that you’ve chosen to shop with us.
We are sorry to learn of your disappointment with the delivery time frame. For e-economy delivery with Royal Mail we do recommend 5 - 7 working days on our delivery information page.
We will take on board your feedback and if you do need anything further please don't hesitate to contact us.
Best wishes,
Gordons Direct
