“Placed an order for baby wipes, but because it was going to cost them too much money to post my order they simply cancelled it! No one bothered to ring just emailed to say my order had been cancelled. What’s most bizarre is I went back and placed 2 separate orders which they shipped? Makes no sense. If I could have got the product else where I wouldn’t have placed any further orders as I was disgusted with the cancellation and lack of customer service.”
“This was my first order from Gordon’s and I’m impressed. It was a good product (an electric toothbrush) at a good price which was delivered quickly and in good packaging. I would use them again.”
“I purchased a Babyliss hairdryer. It was the lowest price I could find (even with delivery added on). Ordering was straightforward. I was kept informed of progress. The hairdryer arrived within the quoted delivery period. I cannot fault the service I received from Gordons.”
“Delivered very quickly and excellent communications. However one sealed box of 4 packets of flash wipes only had 3, so my order was short by one packet (the factory was at fault, not Gordon’s)”