“This item of perfume was ordered for a Mothers Day gift, disappointed it didn't arrive until a week after Mothers Day. Another gift had to be purchased meantime 😰😰😰”
Dear Joan,
Many thanks for your email, and for your review.
We greatly appreciate that you’ve chosen to shop with us.
You selected economy delivery which is usually 5 – 7 working days (Not including the weekend, bank holidays or strike days). Your order was placed the 13th of March and processed the 14th of March in our warehouse, however Friday the 17th was a bank holiday for St Patricks so unfortunately this would have had a delay in its journey.
As mothers day was the 19th of March it unfortunately would not have been ordered in time for the economy time frame we advise - we are sorry for any disappointment and if you need anything further please don't hesitate to contact us.
Best wishes,
Gordons Direct
Dear Customer,
Many thanks for taking the time to leave us this feedback.
We are sorry to learn that you experienced a delayed delivery. We can pass this feedback over to our courier and we apologise for any disappointment.
Please don't hesitate to contact our Customer Services team if we can be of assistance in any way at all.
Best wishes, and thank you again for shopping with us.
Gordons Direct
“The service I have had from Gordon?s Direct is awesome, right from placing my orders, keeping me updated re my order status right up to delivery info. Very quick delivery, thank you so much.”
“I'm very happy with the service, my purchases and the savings I made purchasing Oral B density toothpaste from Gordons chemist. Half the price compared to local supermarkets.”
