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GotRentalCars.com Reviews

2.2 Rating 128 Reviews
30 %
of reviewers recommend GotRentalCars.com
2.2
Based on 128 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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Anonymous
Anonymous  // 01/01/2019
They are pretty responsive. Our flight got cancelled last minute and they rebooked us for free.
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Posted 2 years ago
The process is very straight forward, we rented for a few days in PR and it all went without any issues.
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Posted 2 years ago
I called to make a last minute booking for Spain and the representative was very helpful and found a cheap car
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Posted 2 years ago
We couldn't find an SUV anywhere else and they had one at a decent price.
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Posted 2 years ago
I needed to notify the counter of my flight delay and they did it for me.
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Posted 2 years ago
I found the best price for my car rental in Puerto Rico on gotrentalcars
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Posted 2 years ago
Great customer service and they make the rental process a lot easier.
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Posted 2 years ago
We were able to rent quickly and the rental went smoothly.
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Posted 2 years ago
I phoned Gotrentalcars for a quote and the representative I talked to was very knowledgeable and helpful. He made the rental for me in a few minutes. Everything happened as he told me so I give them 5 stars and I will rent from them again!
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Posted 2 years ago
this site compares all the offers from all rental companies so it's very easy to find the best deal
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Posted 2 years ago
good price. simple site. easy to use
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Posted 2 years ago
The prices are Great. The service in Puerto Rico was exceptional. We arrived and the shuttle was waiting for us at the door, no line at the counter and the car was in good condition.
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Posted 2 years ago
booked online and received the voucher within minutes. It was really convenient cause I was at the airport already
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Posted 2 years ago
I was given a brand new car so that was awesome. Thank you gotrentalcars
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Posted 2 years ago
Rented through them and everything was done accordingly. Friendly staff too
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Posted 2 years ago
The price was great and there was no line. Pick up process was very quick
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Posted 2 years ago
Website is easy to use and prices are great. I have been using this site for a couple years now :)
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Posted 2 years ago
Phoned in to get a quote and the gentleman was really helpful. Found me a good price. Great service
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Posted 2 years ago
I rented a car through gotrentalcars website for my trip in Cancun and they had the best deal online. Pick up went smooth, no complaint. I will use them again
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Posted 2 years ago
AVOID! AVOID! Booked rental car with their sister company gotrentalcars.com. Had to cancel as flight got cancelled. They confirmed refund minus £25 admin fee. Its been close to 2 months now, have emailed them numerous times, and called - STILL NO REFUND. Absolute scam and shameless company full of liars and thieves. PLEASE AVOID!
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Posted 2 years ago
GotRentalCars.com is rated 2.2 based on 128 reviews