Login
Start Free Trial Are you a business?? Click Here

Gourmet Basket Reviews

4.6 Rating 6,985 Reviews
91 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,227
 Metrics Info
4.6
Based on 6,985 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Gourmet Basket Reviews
Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
L Duce
Verified Buyer
“Best packing by Sophia, and the most outstanding luxury hamper we have received & my husband has received many, over the years being the Principal at - Stone Real Estate at Narrabeen so impressed”
Gourmet Basket 5 star review on 1st May 2024
Helpful Report
Posted 9 months ago
Chris Hicks
Verified Buyer
“This is the second time we have used Gourmet Baskets and I can't thank them enough for their personalised service. Both times I wanted to order a basket, it was very last minute and they went out of their way to offer the best service. I found it was easier to call them after trying to order and really appreciate the helpfulness and their friendliness. Thank you so much again and we highly recommend.”
Helpful Report
(Belrose) - Posted 1 week ago
Hello Chris, Thank you so much for your wonderful feedback! We truly appreciate your kind words and are delighted to hear that you’ve had such a positive experience with us. Providing personalized service and ensuring our customers are taken care of—especially for those last-minute orders—is always our priority. It means a lot to us that you would highly recommend our service, and we look forward to assisting you again in the future. Many Thanks, GB Team
Posted 4 days ago
Paulette Ramia
Verified Buyer
“Very Happy with the delivery of a basket that was sent to one of our employees. Thank you”
Helpful Report
(Belrose) - Posted 2 weeks ago
Hello Paulette, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are delighted to hear that your basket was well received by your employee. We look forward to assisting you in the future. Many Thanks, GB Team
Posted 4 days ago
Anonymous
Verified Buyer
“Our family enjoyed receiving the Goumet xmas basket. Prompt service”
Helpful Report
(Belrose) - Posted 3 weeks ago
Hello, Thank you for your kind words! We're so glad to hear that your family enjoyed the Gourmet Christmas basket and that you were happy with our service. We truly appreciate your support and look forward to helping you with more gifts in the future! Many Thanks, GB Team
Posted 1 week ago
Anonymous
Verified Buyer
“My hamper was sent to Tasmania instead of of Perth. After notifying you I received no feedback. The Christmas hamper that was meant to arrive for Christmas only arrived on 31 December”
Helpful Report
(Belrose) - Posted 3 weeks ago
Hello, We sincerely apologise for the delay in your hamper’s delivery and any frustration this may have caused. While it is not a common occurrence, parcels can occasionally be incorrectly sorted by Australia Post due to factors such as illegible addresses, damaged barcodes, or rare system errors, which may result in them being sent to the wrong location during sorting. Please know that our customer service team is always here to assist and resolve any issues as quickly as possible. We truly appreciate your patience and understanding, and we regret that your hamper did not arrive in time for Christmas as intended. Many Thanks, GB Team
Posted 1 week ago
Tia Jackson
Verified Buyer
“Gourmet basket was delivered to my friend for her birthday first thing in the morning on her special day as requested, she absolutely loved it!! thank you!!”
Helpful Report
(Belrose) - Posted 3 weeks ago
Hello Tia, We’re so happy to hear that your friend’s gift basket arrived right on time for her special day and that she loved it! Thank you for choosing us to be part of her celebration! Many Thanks, Billy
Posted 1 week ago
Anonymous
Verified Buyer
“Our gift basket arrived extremely quick, was packaged and present beautiful and the quality of the food is exceptional. My parents loved it.”
Helpful Report
(Belrose) - Posted 3 weeks ago
Hello, Thank you so much for your kind words! We’re thrilled to hear that your gift basket arrived quickly and that your parents loved it. We appreciate your support and look forward to helping you with more gifts in the future! Many Thanks, GB Team Billy
Posted 1 week ago
Jo-Anne Behal
Verified Buyer
“I left it a little late to purchase a gift basket for Christmas, and I was OK with it being delivered after Christmas, but it was delivered the day before Christmas. Very pleasantly surprised. My mother loved it. The whole process was very easy. Lovely choices for gift baskets too. Thank you.”
Helpful Report
(Belrose) - Posted 3 weeks ago
Hi Jo-Anne, Thank you so much for your lovely message! We're thrilled to hear that your gift basket arrived earlier than expected and that your mother loved it. It’s wonderful to know that you found the process easy and enjoyed our selection of baskets. We truly appreciate your support and kind words. Many Thanks, Billy
Posted 1 week ago
Wolfgang Dalichau
Verified Buyer
“We sent the basket toour son - he rated it a 5.”
Helpful Report
(Belrose) - Posted 4 weeks ago
Hello Wolfgang, Thank you for sharing your kind words, we appreciate it!! We're so glad to hear your son loved the basket and gave it a 5-star rating. We appreciate your support and look forward to helping with future gifts. Many Thanks, GB Team
Posted 4 weeks ago
Susan Magalas
Verified Buyer
“I shop from Canada and it is difficult to find appropriate gifts for my adult children and families. I have used GB for the past few years and they always appreciate it when it arrives.”
Helpful Report
(Belrose) - Posted 4 weeks ago
Hi Susan, Thank you for your continued trust in us! We're so happy to hear that your gifts have been well-received over the years. It's our pleasure to help make gift-giving easier, especially from Canada. Many Thanks, GB Team
Posted 4 weeks ago
Anonymous
Verified Buyer
“Very good quality delivered on time recipients very happy”
Helpful Report
(Belrose) - Posted 4 weeks ago
Hello, Thank you for sharing your great feedback, we appreciate it!! We're so glad to hear the quality was up to your expectations and that the recipients were happy with their Gourmet Basket. Many Thanks, GB Team
Posted 4 weeks ago
Anonymous
Verified Buyer
“Good quality products, delivery times fulfilled accurately and kept informed very well through the process as this item was ordered from the UK”
Helpful Report
(Belrose) - Posted 4 weeks ago
Hello, Thank you for sharing your wonderful feedback, we appreciate it!! We're thrilled to hear you were pleased with the quality of the products and the delivery process. It’s great to know everything went smoothly, especially with the order coming from the UK. Many Thanks, GB Team
Posted 4 weeks ago
Kim Carter
Verified Buyer
“The gift was well received the person it was sent to loved it. Thankyou”
Helpful Report
(Belrose) - Posted 4 weeks ago
Hello Kim, Thank you for sharing your kind feedback, we appreciate it!! We're so glad to hear the recipient loved their Gourmet Basket. Many Thanks, GB Team
Posted 4 weeks ago
Anonymous
Verified Buyer
“Really disappoing that both hampers I sent did not arrive on time and one was just left at the post office without notification while the other was sent back saying the address was wrong but it was the correct address and was redelivered weeks later - and after Christmas.”
Helpful Report
(Belrose) - Posted 4 weeks ago
Hello, We sincerely apologise for the disappointing experience and the delays with your hampers. As per our terms and conditions, if there is no safe place to leave a hamper, our couriers will take it to the local post office and leave a calling card. We understand how frustrating this must have been, especially with the timing, and we truly appreciate your understanding. Many Thanks, GB Team
Posted 4 weeks ago
Anonymous
Verified Buyer
“Very nice, fast delivery would recommend to family and friends”
Helpful Report
(Belrose) - Posted 4 weeks ago
Hello, Thank you for sharing your kind words, we appreciate it!! We're so glad to hear you were happy with the fast delivery. We truly appreciate your recommendation and look forward to serving you, your family, and friends in the future. Many Thanks, GB Team
Posted 4 weeks ago
Anonymous
Verified Buyer
“Shipping was outsourced to a local supplier who didn't deliver it for two weeks. At the summer heat all perisahables (chocolate etc) were ruined. Is probably fine for shipping within Sydney but wouldn't recommend as regional - go local instead. Additionally, it was not delivered to the house, instead a note was put in the post office that they needed to go and get from the distribution centre. Not an ideal present.”
Helpful Report
(Belrose) - Posted 4 weeks ago
Hello, Thank you for your valuable feedback, and we sincerely apologise for the inconvenience caused. We understand how disappointing it must have been for the gift to arrive late and for the perishable items to be ruined, especially in the heat. We regret that the delivery experience was not ideal, and we appreciate you bringing this to our attention. Please don’t hesitate to reach out if you'd like to discuss this further. Many Thanks, GB Team
Posted 4 weeks ago
Mary Hutch
Verified Buyer
“It can be a challenge to send a gift to the other side of the world. But Gourmet Basket has not only risen to the challenge but has exceeded expectations. My friend has been delighted to receive her gift.”
Helpful Report
(Belrose) - Posted 4 weeks ago
Hi Mary, Thank you for sharing your wonderful feedback, we appreciate it! We're so happy to hear that your gift exceeded expectations and that your friend was delighted with it. It’s always a pleasure to help make sending gifts across the world a little easier. Many Thanks, Billy
Posted 4 weeks ago
Delwyn Gillan
Verified Buyer
“Recipients loved their basket. Apparently nothing in it they didn't like and said service was wonderful. They are fussy with wines but said what was provided was great. Thank you and will certainly use GB in future.”
Helpful Report
(Belrose) - Posted 4 weeks ago
Hi Delwyn, Thank you so much for sharing your kind words, we appreciate it!! We're thrilled to hear the recipients loved their basket and enjoyed everything, especially the wine! It’s great to know the service met your expectations. Many Thanks, GB Team
Posted 4 weeks ago
Enid Clarke
Verified Buyer
“Painless ordering system as ordering from UK to send to WA and recipient really pleased with their gourmet basket.”
Helpful Report
(Belrose) - Posted 4 weeks ago
Hi Enid, Thank you for sharing your wonderful feedback, we appreciate it!! We're so glad to hear the ordering process was smooth and that the recipient in WA was pleased with their gourmet basket. Many Thanks, GB Team
Posted 4 weeks ago
Frank Anderson
Verified Buyer
“Unfortunately my daughter wasn't in when it was delivered, however, delivery person left the basket in 40° heat rather than leave it in the shade. You can only imagine the state if the cheese and the damage it caused.”
Helpful Report
(Belrose) - Posted 4 weeks ago
Hi Frank, Thank you for sharing your feedback, and we're truly sorry to hear about the delivery issue. We understand how frustrating it must have been to find the basket in such conditions, especially with the cheese being affected. We’ll be looking into this matter with our delivery team to ensure better care in the future. Please reach out to us directly if you'd like assistance or a resolution for this issue. We truly appreciate your understanding. Many Thanks, GB Team
Posted 4 weeks ago
Natasha Vella
Verified Buyer
“SO easy to organise, great price and was delivered so quickly!”
Helpful Report
(Belrose) - Posted 4 weeks ago
Hi Natasha, Thank you for sharing your fantastic feedback, we appreciate it!! We're so glad to hear the process was easy, the price was right, and the delivery was quick. Many Thanks, Billy
Posted 4 weeks ago
Gourmet Basket is rated 4.6 based on 6,985 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request