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Gourmet Basket Reviews

4.7 Rating 6,832 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,196
 Metrics Info
4.7
Based on 6,832 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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L Duce
Verified Buyer
“Best packing by Sophia, and the most outstanding luxury hamper we have received & my husband has received many, over the years being the Principal at - Stone Real Estate at Narrabeen so impressed”
Gourmet Basket 5 star review on 1st May 2024
Helpful Report
Posted 6 months ago
Kelly Guy
Verified Buyer
“Could not have been more happy with the service provided by Margaux and her team!”
Helpful Report
(Belrose) - Posted 1 hour ago
Lynn Berry
Verified Buyer
“My sister loved her whiskey basket”
Helpful Report
(Belrose) - Posted 2 hours ago
Donna McPherson
Verified Buyer
“Basket received as scheduled and was advised it was very nice. Thank you.”
Helpful Report
(Belrose) - Posted 2 hours ago
Chris Sargent
Verified Buyer
“They were thrilled with your quality and efficiency”
Helpful Report
(Belrose) - Posted 2 hours ago
Anonymous
Verified Buyer
“Recipients were pleased with the gift”
Helpful Report
(Belrose) - Posted 3 hours ago
Gary Chapman
Verified Buyer
“Online buying is so easy even for us oldies. Your site is very accessiable thus there is no need for us less computer savvy to search page after page to find what we need. I dont see how you can improve as far as i am concerned its perfect & I will never bother exploring other suppliers.”
Helpful Report
(Belrose) - Posted 3 hours ago
Lisa Bruce
Verified Buyer
“love the packaging & the contents are exactly as advertised! I was also impressed with the option for express delivery for those last minute decisions - received within 3 days. The variety & value for money was terrific compared to other sites. I will definitely use Gourmet Basket again. so handy for family & friends that are hard to buy for & or are in another town.”
Gourmet Basket 5 star review on 21st November 2024
Helpful Report
(Belrose) - Posted 3 hours ago
Maria Szarek
Verified Buyer
“Fast delivery, good quality products. Thank you.”
Helpful Report
(Belrose) - Posted 4 hours ago
Jenny Mansell-Black
Verified Buyer
“My sister was thrilled with her basket of fruit. It arrived a day earlier than expected.”
Helpful Report
(Belrose) - Posted 4 hours ago
Anonymous
Verified Buyer
“It was really good!”
Helpful Report
(Belrose) - Posted 4 hours ago
Anonymous
Verified Buyer
“Premium giftboxes, beutifully packaged.”
Helpful Report
(Belrose) - Posted 4 hours ago
Grace Wilson
Verified Buyer
“Since purchasing the box I have recieved so many emails, and then I opted out yesterday and still recieved this one! I bought the box as a one off gift to a vendor, this level of communication is just too much”
Helpful Report
(Belrose) - Posted 4 hours ago
Jennifer Wilkie
Verified Buyer
“The best Christmas present 🎁 thanks for making it so easy cheers Jen”
Helpful Report
(Belrose) - Posted 4 hours ago
Eileen McCann
Verified Buyer
“Very well presented.”
Helpful Report
(Belrose) - Posted 4 hours ago
Danielle Gordon
Verified Buyer
“Beautifully presented on arrival and lovely customisable boxes that can fit any palate and any occasion.”
Helpful Report
(Belrose) - Posted 4 hours ago
Hello Danielle, Thank you for taking the time to leave such lovely feedback, we really appreciate it!! We are thrilled to hear that you and your recipient enjoyed your Gourmet Basket experience. Many Thanks, GB Team
Posted 3 hours ago
Uri Singadia
Verified Buyer
“great selection and affordable hampers to choose from. Delivery on time.”
Helpful Report
(Belrose) - Posted 4 hours ago
Hello Uri, Thank you so much for taking the time to provide such great feedback, we really appreciate it!! Many Thanks, GB Team
Posted 3 hours ago
Mawar Aras
Verified Buyer
“Great varity in the basket and on time delivery”
Helpful Report
(Belrose) - Posted 5 hours ago
Hello Mawar, Thank you for taking the time to provide such a great 5-star review, we really appreciate it!! Many Thanks, GB Team
Posted 4 hours ago
Anonymous
Verified Buyer
“Delivery partner let you down, delivery was left in the foyer - not delivered directly to unit as addressed. Lemons and Limes in a fruit basket wasn't ideal, not something you can consume on either own.”
Helpful Report
(Belrose) - Posted 5 hours ago
Hello, We are sorry to hear about the disappointment caused by the delivery of this hamper and value your feedback. Unfortunately, our couriers are not given full access to some units/buildings and are instructed to leave at the foyer/reception. Our team sources local produce that is in season for each fruit hamper, this can vary from time to time based on availability. Many Thanks, GB Team
Posted 4 hours ago
Mel Gill
Verified Buyer
“Delivery was quick. Love the basket.”
Helpful Report
(Belrose) - Posted 5 hours ago
Hi Mel, Thanks for taking the the time to leave such great feedback, we really appreciate it!! Many Thanks, GB Team
Posted 5 hours ago
Lisa Moyden
Verified Buyer
“Exceptional quality and beautifully presented. The customer service was also exceptional. The website was easy to navigate and clear and concise! The presenation of the products were outstanding and made a real impact to the end user! Highly recommend. Can not fault at all and best of all all products were delivered on time as requested! Well done team!”
Helpful Report
(Belrose) - Posted 5 hours ago
Hi Lisa, Thank you for taking the time to leave such a fantastic review, we really appreciate it!! We are absolutely thrilled to hear that your experience with our hampers and customer service team was a great one!! We look forward to assisting you with many more occasions in the future. Many Thanks, GB Team Many Thanks, GB Team
Posted 5 hours ago
Gourmet Basket is rated 4.7 based on 6,832 reviews
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