Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.65

4.7 Rating 6,835 Reviews

92 %

of reviewers recommend Gourmet Basket

4.7

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 21st November 2024

123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for my brother’s Gourmet chocolate Basket for his Birthday”

Helpful Report

(Belrose) - Posted 1 month ago

Hello Anne, Thank you for taking the time to provide 5-star feedback on your brother's chocolate hamper, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“Excellent products and service”

Helpful Report

(Belrose) - Posted 1 month ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“Recipient loved it. I did phone order- was friendly and efficient”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Pam, Thank you for taking the time to provide such lovely feedback, we really appreciate it! We are thrilled to hear that our Customer Service team were friendly and efficient whilst helping place your order. Many Thanks, GB Team

Posted 1 month ago

“The recipient loved her basket”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Natalie, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“My work colleagues absolutely loved it. They are still nibbling away at the goodies and saving some for Christmas time.”

Helpful Report

(Belrose) - Posted 1 month ago

Hello Debbie, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are thrilled to hear that your colleagues are still enjoying their Gourmet Basket goodies. Many Thanks, GB Team

Posted 1 month ago

“I have sent several to my sisters in recent y Years and they have been delighted with them. The most recent was a basket and beach towel. Anne”

Helpful Report

Posted 1 month ago

Hello Anne, Thank you for taking the time to provide such lovely feedback regarding your sister's hampers, we really appreciate it! Many Thanks, GB Team

Posted 1 month ago

“Good, fast service. Pretty expensive but it helped me out when I couldn’t visit a friend in person in their birthday.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Kimberley, Thank you for taking the time to leave a review, we really appreciate it! We are delighted to hear that Gourmet Basket was able to help deliver a gift for your friend's birthday. Many Thanks, GB Team

Posted 1 month ago

“Delivery time was far to long. Purchased Friday didn't receive until Thursday.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Peter, I am sorry to hear about your delivery delay. Unfortunately, this is why we like to be transparent with our customers in checkout to note that these are 'preferred' delivery dates and are not guaranteed as some delays within our courier network are unforeseen. Many Thanks, GB Team

Posted 1 month ago

“Excellent service and gift.”

Helpful Report

(Belrose) - Posted 1 month ago

Hello, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“Delivery was much later than expected”

Helpful Report

(Belrose) - Posted 1 month ago

Hello, I am so sorry to hear that your delivery was later than expected. Unfortunately, this is why we like to be transparent with our customers in checkout to note that these are 'preferred' delivery dates and are not guaranteed as some delays within our courier networks are unforeseen. Many Thanks, GB Team

Posted 1 month ago

“I really enjoyed dealing with Gourmet Baskets. All the consultants I spoke to were polite, helpful & wishing to please . It was hard to find an affordable & appropriate sympathy basket - Gourmet Basket offered a very appealing & nicely presented choice.”

Helpful Report

(Belrose) - Posted 1 month ago

Hello, Thank you for taking the time to provide such lovely feedback, we really appreciate it! We are delighted that our team helped assist you to find an affordable & appropriate Sympathy hamper. Many Thanks, GB Team

Posted 1 month ago

“beautiful basket.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Savita, Thank you for taking the time to provide such great feedback, we appreciate it! We are thrilled to hear that you loved your beautiful Gourmet Basket. Many Thanks, GB Team

Posted 1 month ago

“Love the luxurious look of the brand”

Helpful Report

(Belrose) - Posted 1 month ago

Hello Ria, Thank you for taking the time to leave such great feedback, we really appreciate it! Many Thanks, GB Team

Posted 1 month ago

“As a former Aussie I have been sending GB gift baskets to family and friends since migrating to the US four years ago. Never ever has there been a delay or non-delivery. The selection is excellent and I can't recommend them highly enough.”

Helpful Report

(Belrose) - Posted 1 month ago

Hello Lisa, Thank you for taking the time to leave such a fantastic review, we really appreciate it! We are thrilled to hear that Gourmet Basket has lived up to your expectations while living overseas. We are very grateful to loyal customers like yourself. Many Thanks, GB Team

Posted 1 month ago

“Absolutely fabulous customer service! The product I purchased for the price was exceptional, the speed of delivery was also remarkable (under 24 hours). The recipient was extremely pleased with not only the contents but the box as well. The process from ordering online to delivery was seamless. I highly recommend this business. Definitely 5 stars!”

Helpful Report

Posted 1 month ago

Hello, Thank you for taking the time to leave such a fantastic review, we really appreciate it! We are thrilled that you enjoyed your experience with Gourmet Basket and that your recipient enjoyed their hamper & goodies inside. Many Thanks, GB Team

Posted 1 month ago

“My daughter in law thoughts were how fancy the presentation was. Very very yummy product. I was satisfied with the amount of help on line I was given as I'm new to this. They explained every hamper to me as I couldn’t view the items well. The tracking was fab and delivered on time. 😊”

Helpful Report

Posted 1 month ago

Hello, Thank you for taking the time to provide such fantastic feedback, we really appreciate it! We are thrilled to hear that your daughter enjoyed both the presentation and goodies in their Gourmet Basket and you were able to find everything you needed on our website. Many Thanks, GB Team

Posted 1 month ago

“Great websit, easy to use. Good range of products. Delivery was quite quick.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Karen, Thank you so much for taking the time to provide 5-star feedback, we really appreciate it!! We are delighted to hear your experience with Gourmet Basket was easy and efficient. Many Thanks, GB Team

Posted 1 month ago

“Recipient was over the moon with the uniqueness of the birthday present. Delivered on the actual day requested and in good condition. Thanks to all involved with processing the gift interstate.”

Helpful Report

(Belrose) - Posted 1 month ago

Hello Bridgit, Thank you so much for providing such great feedback, we really appreciate it!! We are thrilled to hear how happy your recipient was with their unique Gourmet Basket experience. Many Thanks, GB Team

Posted 1 month ago

“Whilst the products were good the failure to include the requested card was an operational failure”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Gerry, Thank you for taking the time to leave us a review, we appreciate your feedback. Our team aim to provide a quality experience for every customer. We are extremely sorry that the gift card was left out of your hamper. We are glad to hear that the products received were good and we hope the recipient enjoyed their Gourmet Basket. Apologies again and Many Thanks, GB Team

Posted 1 month ago

“Excellent choice. Excellent service. Our friend loved the chees and wine basket.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi There, Thank you for taking the time to leave such a fantastic review, we really appreciate it!! We are thrilled to hear that your friends enjoyed their Cheese & Wine Basket. Many Thanks, GB Team

Posted 1 month ago

Gourmet Basket is rated 4.7 based on 6,835 reviews