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Gourmet Basket Reviews

4.6 Rating 6,935 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,218
 Metrics Info
4.6
Based on 6,935 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Anonymous
Verified Buyer
“The recipient of this gift loved it however there was a problem with my order, it had not been processed. I called 3 days after the due delivery date and was only offered an apology, not even an upgrade on my hamper. My ordered hamper was eventually delivered a week late. It was a sympathy hamper so I was disappointed that it wasn’t delivered in the week of the funeral. I also thought that the hamper was over priced.”
Helpful Report
Posted 1 year ago
Gail Anderson
Verified Buyer
“Lovely gift and appreciated by receipents”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Recipient delighted with the beautiful box of goodies. Thank you for a speedy delivery to WA”
Helpful Report
Posted 1 year ago
Anna McKenzie
Verified Buyer
“For my daughters birthday she was very impressed (no easy feat these days!) beautifully shipped. Thank you.”
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Posted 1 year ago
Anonymous
Verified Buyer
“It was well received!”
Helpful Report
Posted 1 year ago
Vicki Willis
Verified Buyer
“The fruit was damaged Strawberries damaged Mango was soft and opened it was mush Maggie beer damaged Kiwi fruit damaged I didn't return it as was a Thank you present very disappointing when I saw it”
Helpful Report
Posted 1 year ago
Kerrie McDonald
Verified Buyer
“The chocolate Box Hamper was given to a friend who is recovering from surgery. They really appreciated the gesture and the contents of the hamper.”
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Posted 1 year ago
Fiona Rose
Verified Buyer
“Due to a technical glitch, my order wasn’t processed completely. I had a call from an extremely helpful staff member who ensured that the order was successfully completed and answered all my questions. Wonderful customer service and the recipient was extremely happy with the quality of the box they received.”
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Posted 1 year ago
Anonymous
Verified Buyer
“Excellent communication of the status of the order.”
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Posted 1 year ago
Beylal Racheha
Verified Buyer
“They were very happy with the Gift”
Helpful Report
Posted 1 year ago
Olga Milne
Verified Buyer
“I bought this as a wedding anniversary for my daughter and son- in- law. The basket was beautifully packaged with lots of yummy treats.”
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Posted 1 year ago
Karen Chambers
Verified Buyer
“My sister loved her birthday present this year! The hamper was a real surprise! Living faraway and in a remote town with few shopping options, it's always a connundrum to find something unique and special to give loved ones for birthdays. This is the first time I tried a gift hamper and I loved the fact that I could customise it to the items I knew my sister would enjoy most. Good quality products and beautifully packaged. The online process is easy to navigate and there is a number to call if you have any questions about things you're not sure of. The tracking system is reliable and really good. Once the order was put in, the rest flowed easily. Delivery was effective. Overall it was a great experiene and one I will definitely be happy to use again. Only thing I would add is if there an be more variety of items to choose from for the hampers, which I'm guessing will happen over time :)”
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Posted 1 year ago
Evangeline Baleikasavu
Verified Buyer
“Got this for a friend and she really liked it”
Helpful Report
Posted 1 year ago
Dr Carmen Cubillo
Verified Buyer
“My sister loved it. I loved the service. Speed of delivery and high quality of goods.”
Helpful Report
Posted 1 year ago
Mark Lenga
Verified Buyer
“Website was easy to navigate and pickup process was streamlined thank you”
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Posted 1 year ago
ALANNE McILROY DE BALADRON
Unverified Reviewer
“I rate Gourmet Baskets as the ABSOLUTE BEST after arranging Birthday Gift & Thank You Hampers over many years, to be sent by other 5 Star Online Vendors. My experience with GB is EXCELLENT Customer Service. the same with their prices & perfect on time delivery. I doubt there will ever be need for any future return/refund. The GB Team have recently provided my special friend, Sir Andrew Woods with the PERFECT GIFT. The company is EXTREMELY PROFESSIONAL in all areas & enormously appreciated by a customer & recipients with high standards.”
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Posted 1 year ago
Anonymous
Verified Buyer
“The basket recipients were overwhelmed by the contents of their gourmet basket Once again the gift arrived right on time and was just a perfect surprise.”
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Posted 1 year ago
Jennifer Staines
Verified Buyer
“I have elderly relatives interstate, a gourmet basket is a real treat for them full of goodies they could/would not buy themselves. Like blowing a kiss full of flavour!”
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Posted 1 year ago
Anonymous
Verified Buyer
“great products, service and super prompt delivery thanks”
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Posted 1 year ago
Lesley Higgins
Verified Buyer
“the recipients were very happy with the quality and content! Personally, I was very impressed with the service and the updates re delivery. Will recommend to my friends and relatives.”
Helpful Report
Posted 1 year ago
Gourmet Basket is rated 4.6 based on 6,935 reviews
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