Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,060 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I won't order from Gourmet Basket again. I specified the day I wanted the box delivered, but received notification that it had been delivered the day before. The box contained fresh cheese and I specified a particular day because I knew the recipients would be home. When I rang to discuss the early delivery, I felt dismissed by the person I spoke to - there was no apology - just "oh, I see what has happened here..." So no, I won't order from GB again.”

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Posted 1 year ago

“nice customer service”

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Posted 1 year ago

“Great service. Only minor issue is that I did not receive a confirmation email (as promised) when the basket was actually delivered.”

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Posted 1 year ago

“It was a very sad occasion and the basket full of wonderful goodies cheered everyone up. Thanks for your prompt delivery and wonderful selection of top quality goodies.”

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Posted 1 year ago

“Service was great and delivery swift. Thank you”

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Posted 1 year ago

“Well presented gift”

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Posted 1 year ago

“5/5 the recipient was so happy with his gift”

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Posted 1 year ago

“Arrived on the right day and very good quality”

Gourmet Basket 5 star review on 5th May 2023

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Posted 1 year ago

“Beautifully presented package.”

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Posted 1 year ago

“Easy to order, wide variety of goods, all very good quality.”

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Posted 1 year ago

“Amazing and prompt as always!”

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Posted 1 year ago

“It did the trick. The basket was received with a smile after a difficult week.”

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Posted 1 year ago

“Very good. With us in South Africa and our children in Australia this was a very good idea to make use of you people. They enjoy everything in the baskets. Thank you Wilhelmina Steyn”

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Posted 1 year ago

“Amazing. Great selection of hampers. Recipients were very pleased.”

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Posted 1 year ago

“Fantastic service and delivery. My Mother In-law was delighted with her Hamper. Such a great gift for that someone who you dont know what to buy for them.”

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Posted 1 year ago

“They loved it”

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Posted 1 year ago

“your website is well layed out and easy to use. You delivered when you said you would and this was much appreciated. Spoke to the receiver of the gift and he said, "he'd use you again", so that's a great thing to hear!”

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Posted 1 year ago

“My friends loved their basket and they are serious food lovers! Thank you for assisting me with this special gift!”

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Posted 1 year ago

“Great efficient service Our client was surprised and very happy with the contents. I live in NZ so so ordering on line was very easy.”

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Posted 1 year ago

“First time user and it was perfect Made sending a lovely gift from me in NZ to my son in OZ simple and special and kept me informed every step of the way 10/10 😀”

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Posted 1 year ago

Gourmet Basket is rated 4.6 based on 7,060 reviews