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Gourmet Basket Reviews

4.6 Rating 6,985 Reviews

91 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.6

Based on 6,985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 23rd November 2024

Gourmet Basket 5 star review on 23rd November 2024

Gourmet Basket 5 star review on 23rd November 2024

Gourmet Basket 5 star review on 23rd November 2024

Gourmet Basket 5 star review on 21st November 2024

Gourmet Basket 5 star review on 19th September 2024

Elizabeth Orrell

Gourmet Basket 5 star review on 13th August 2024

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our mum in law absolutely loved her basket.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Belinda, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“The hampers are of very decent quality and beautifully packed. Friends who received them were very happy with it. The only reasom I didn't give them a 5 star is related to administrative issues . I had reached out immediately after realising I had somehow selected the wrong hamper in the hope of changing the order before it was sent out. Even though they sent an email acknowledging my request to change the order, the hamper was nevertheless sent out before I had a chance to reply. On a couple of other occasions, promises to call back were not followed up.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Lili, Thank you for your feedback and kind words about our hampers. We’re glad your friends enjoyed them! We apologise for the inconvenience with your order. During the busy season, our hampers are dispatched so quickly that we often have only a 15-minute window to make changes. We regret that we couldn’t accommodate your request this time and will work on improving our follow-up processes. Many Thanks, GB Team

Posted 1 month ago

“I purchased a GB for family at Christmas. It was delivered promptly with excellent tracking. It was received with happiness.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Molly, Thank you for taking the time to provide such great feedback, we really appreciate it!! We’re delighted to hear the hamper was delivered promptly and brought happiness to your family. Many Thanks, GB Team

Posted 1 month ago

“Very good delivery time and great contents thank you.”

Helpful Report

(Belrose) - Posted 2 months ago

Hello, Thank you for your kind feedback, we really appreciate it!! We’re delighted to hear you were pleased with the delivery time and the contents. Many Thanks, GB Team

Posted 1 month ago

“I was very impressed with the communication, reliability and prompt delivery of gourmetbasket. Clearly this company means what they say.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Tim, Thank you for your kind words! We’re thrilled to hear you were impressed with our communication, reliability, and prompt delivery. Your support means a lot to us! Many Thanks, GB Team

Posted 1 month ago

“those who received it, enjoyed it very much, did not say anythng about contents”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Kenlyn, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“I'm pleased with the items I placed in the basket but your website was difficult to negotiate. When I put too many items in the basket I couldn't simply take things out. I had to restart my purchases several times. I had wanted each basket to be slightly different but in the end it was just easier to duplicate the basket I had finished.”

Helpful Report

(Belrose) - Posted 2 months ago

Hello, Thank you for your feedback and for sharing your experience. We’re glad you were pleased with the items in the basket, but we’re sorry to hear about the difficulties with our website. Your comments are invaluable, and we’ll work on improving the user experience to make customizing baskets easier in the future. Many Thanks, GB Team

Posted 1 month ago

“We were very pleased with the basket we ordered for our family in Australia. There was a great variety to choose from and our son and daughter in law were surprised and very pleased with everything.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Jennifer, Thank you for your loyalty and kind words! We’re thrilled to be your go-to for all occasions and truly appreciate your support. Many Thanks, GB Team

Posted 1 month ago

“I have been using gourmetbaskets for several years.I have extensive family members in Australia and GB is my go to place for all occasions.Their service,products,and presentation above and beyond.Customer service amazing.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Linda, Thank you for your loyalty and wonderful feedback! We’re so glad to be your go-to for all occasions and truly appreciate your kind words about our service, products, and presentation. Many Thanks, GB Team

Posted 1 month ago

“Great basket was well re eived.”

Helpful Report

(Belrose) - Posted 2 months ago

Hello, Thank you for taking the time to provide 5-star feedback, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“Love the basket.”

Helpful Report

(Belrose) - Posted 2 months ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“A great shopping experience from start to finish. So many choices available to suit a wide range of recipients. Excellent level of communication whilst the order was in transit to delivery.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Ben, Thank you for your wonderful feedback! We’re thrilled you had a great shopping experience and appreciated our range of options and communication. Many Thanks, GB Team

Posted 1 month ago

“Love i!!. Arrives quick after ordering.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Tanya, Thank you for taking the time to provide such great feedback, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“Website is very easy to use and delviery was on time as expected.”

Helpful Report

(Belrose) - Posted 2 months ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“From selection to delivery of gift on time was perfect. My daughter was thrilled with her gift.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Rose, Thank you for taking the time to leave such great feedback, we really appreciate it!! We are delighted to hear that your daughter was thrilled with her gift. Many Thanks, GB Team

Posted 1 month ago

“Both my gourmet baskets were delivered in excellent condition and on time. Both recipients were ever so grateful. Thank you for suppling such beautiful quality products and will definitely save your link”

Helpful Report

(Belrose) - Posted 2 months ago

Hi David, Thank you so much for your lovely feedback! We’re delighted to hear both hampers arrived on time and in excellent condition, and that the recipients were thrilled. Many Thanks, GB Team

Posted 1 month ago

“It was delivered to the WRONG address. When I informed the couriers, they retrieved it and delivered it to another WRONG address. I payed for a hamper that was NEVER delivered to the correct address.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Sonny, We’re deeply sorry to hear about the issues with your hamper delivery. This is certainly not the experience we aim to provide. While we understand how frustrating this situation is, we kindly ask that senders ensure the delivery address is correct at the time of checkout to avoid such issues. Our records show that our team did reach out for confirmation of the correct details before trying to organize a re-delivery for you. If you would like to discuss this matter further, please do not hesitate to reach out to our team for assistance. Many Thanks, GB Team

Posted 1 month ago

“The recipients were delighted with the basket and high quality of contents.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Margaret, Thank you for taking the time to provide such a lovely review, we really appreciate it!! We are thrilled to hear that your recipients were delighted with their basket and the high quality of products inside. Many Thanks, GB Team

Posted 1 month ago

“I love that you can pick the products that you want in the basket .”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Jacob, Thank you for taking the time to provide 5-star feedback, we really appreciate it!! Many Thanks, GB team

Posted 1 month ago

“My family was very happy with the box of goodies”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Glenn, Thank you for taking the time to provide 5-star feedback, we really appreciate it!! We are thrilled to hear that your family was happy with their box of goodies! Many Thanks, GB Team

Posted 1 month ago

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Gourmet Basket is rated 4.6 based on 6,985 reviews