Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,936 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting to find out if it was even delivered! Ordered Monday 29/11 for delivery Friday 3/12 and today 6/12 still don’t know if it arrived!?”

Helpful Report

Posted 3 years ago

Thank you for taking the time to provide us with your feedback. Please know we have looked into your order and can see you selected a preferred delivery date of Friday 3/12 and delivery was made in full on Monday 6/12. The selected date is a preferred delivery date and not guaranteed, this is noted on our website when you go through the checkout process. Unfortunately, Startrack also does not deliver over the weekend either. Although the hamper was slightly late, we hope it was still enjoyed. Thank you, GB Team

Posted 3 years ago

“Given I paid extra for delivery I was disappointed that it did not arrive before or o the date selected. The tracking had stated was delivered but recieved next day”

Helpful Report

Posted 3 years ago

Thank you for taking the time to provide us with your feedback. We have looked into your order and the flat shipping fee has been applied to your order - please know the selected date is a preferred delivery date and is not guaranteed. With this said, we understand it is disappointing the hamper arrived slightly, but we hope it was still enjoyed. Thank you.

Posted 3 years ago

“They delivered on time and packaged nicely. I am sure our friends will appreciate the gifts.”

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Posted 3 years ago

Thank you for your feedback, it means so much to us!! See you soon :) GB team

Posted 3 years ago

“It was a gift for my mum who was in hospital and she loved it. Other people who also saw it were very impressed. Delivery was also very prompt - thank you.”

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Posted 3 years ago

Thank you for your feedback, we are thrilled to hear they loved the hamper and all the goodies inside!! See you soon :) GB Team

Posted 3 years ago

“The beautifully wrapped package arrived when expected. Emails were sent to me when shipped with tracking information. I would not hesitate to use your site again. Thank you.”

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Posted 3 years ago

Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 3 years ago

“Have used Gourmet basket before and the gift hamper was great .So didn’t hesitate to use again and the hamper was gorgeous as the recipient sent us a photo . Excellent communication of your order and tracking .Website easy to navigate and like how you can add extras to your hamper. Will be using again !”

Gourmet Basket 5 star review on 4th December 2021

Helpful Report

Posted 3 years ago

Thank you so much for your feedback, it means so much to us! We are thrilled they loved the hamper and all the goodies inside :) See you soon! GB Team

Posted 3 years ago

“Fast and on-time shipping. Beautiful and professional packaging. Quality and interesting list of gourmet items. Definitely my go-to place for gift basket shopping.”

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Posted 3 years ago

Thank you so much for your feedback, we are so pleased you enjoyed your experience with us! See you soon :) GB Team

Posted 3 years ago

“Excellent quality products”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“Exceptional service by Gourmet Basket. My choice was delivered on the day requested and my friend was overwhelmed with excitement at the contents. Very luxe. As she said "my favorite wine and my favorite brand". Best experience ever!”

Helpful Report

Posted 3 years ago

Thank you so much for your feedback, it means so much to us! We are thrilled to hear they loved the goodies in the hamper :) See you soon, GB Team :)

Posted 3 years ago

“Top class service. From Ireland to Australia.”

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Posted 3 years ago

Thank you so much for your feedback! See you soon :) GB team

Posted 3 years ago

“recipient was delighted with basket. i was very pleased it was delivered on my requested date as it was a birthday gift.”

Helpful Report

Posted 3 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB team

Posted 3 years ago

“I’ve used this company several times over the past few years having family in Australia and have been very pleased with the products snd the service. There is a good selection of gifts to suit all ages and the prices are reasonable. Slightly disappointed on this particular occasion that the hamper was delivered a day later than requested.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We are sorry to hear the hamper arrived slightly late, but we are pleased to hear they still enjoyed the hamper! Hope to see you soon, GB Team

Posted 3 years ago

“My daughter was delighted with her gift basket”

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Posted 3 years ago

Thank you for your feedback, we are so pleased they loved the hamper! See you soon :) GB Team

Posted 3 years ago

“Very prompt delivery- good selection.”

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Posted 3 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Great service!”

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Posted 3 years ago

Thank you for your feedback! It means so much to us! See you soon :) GB Team

Posted 3 years ago

“Quick delivery thanks”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“The package took 6 days to arrive from ordering was meant to arrive Monday didn't arrive to Thursday. The package wasn't left at the address was taken to a depot a substantial distance from the delivery address. The package was for a person recovering from a medical procedure who then had to travel to the depot to collect. Upon opening the package the wooden beer cady was damaged and very poorly constructed. Thankfully the beers survived. The collection card left in the letter box also said to collect the package from a western Australian depot when the delivery address was in NSW. For near $110 pretty poor result really.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to provide us with your feedback. Please know we have messaged you separately regarding your recent order/review. Thank you, GB Team

Posted 3 years ago

“The basket is delivered on time, they love it~! Thank you.”

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Posted 3 years ago

Thank you so much for your feedback, we are so pleased to hear they loved the hamper! See you soon :) GB team

Posted 3 years ago

“Very fast delivery.”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“Absolutely loved it. The total experience dealing with you guys was flawless. Thank you”

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Posted 3 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

Gourmet Basket is rated 4.6 based on 6,936 reviews