Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,936 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved it 😍”

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Posted 3 years ago

“very happy thanks”

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Posted 3 years ago

“The gift arrived on time and was presented beautifully The recipient loved her Christmas Surprise”

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Posted 3 years ago

“Really disappointing. I emailed that the discount voucher was not working & have not received a reply. Website is also frustrating to use. This is a bad look for your company.”

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Posted 3 years ago

“My mother was over the moon when she received her gourmet basket. The presentation was beautiful and the selection of products was excellent. I have used Gourmet Baskets on several occasions and each one has been excellent.”

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Posted 3 years ago

“Delivered on time as promised”

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Posted 3 years ago

“these guys are amazing and very prompt and quick. love your work!”

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Posted 3 years ago

“A little disappointed that delivered a week before requested date. Didn’t have a chance to arrange for someone to be home. Hence left outside most of the day”

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Posted 3 years ago

“Great service. Recipients were thrilled.”

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Posted 3 years ago

“Don’t know how to follow instructions. Been asked to choose date of delivery but they have opted the other way for their own convenience.”

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Posted 3 years ago

“They loved their gourmet basket of goodies which was delivered on the correct day and was a wonderful suprise. Thankyou.”

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Posted 3 years ago

“I have used Gourmet basket a couple of times now to send gifts from UK to family in Sydney. The gifts have always been well received and delivery spot, this time even a day earlier than expected which was fantastic!”

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Posted 3 years ago

“Recipient will not be given hamper til Christmas Day”

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Posted 3 years ago

“My friend was ecstatic to receive the gift basket; she said she had never received anything like it before and couldn't take the smile off her face!”

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Posted 3 years ago

“Personally, the items received and purchased from Gourmet Basket have been fantastic and I appreciate the stylish package and the quality of contents. However on this occasion, the recipient noted that the delivery arrived with damaged items. Olive oil bottle and other condiments broken and leaked through the box.”

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Posted 3 years ago

“Arrived a week too early. Sent as a gift which the whole family will enjoy.”

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Posted 3 years ago

“As a return customer, I've always been more than satisfied with your products (all of the recipients have been thrilled). That being said, this last order was disappointing. I ordered three boxes to bring with me as hostess/holiday gifts. I have only gifted the first box (morning/pancake/tea) and to my horror - when I presented the gift and she opened it - the mug was scratched with a black smudge, there were no tea bags and the flower diffuser was upside down and crushed. I was too embarrassed to take a picture. I have been flat out with work; otherwise I would have reached out sooner, and am debating whether or not to open the other two boxes before gifting them. Like I said, you haven't disappointed before; and I am chalking it up to be crazy, busy post lockdown/holiday season....that being said, I know that I would want to know, if it was my company. Make it a great holiday season and a happy / healthy new year!”

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Posted 3 years ago

“Well priced, easy ordering system and my recipient loves it. Thank you!”

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Posted 3 years ago

“A fabulous way to send gifts to family in Australia.”

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Posted 3 years ago

“Sent to our daughter in Adelaide. She’s delighted with it. Thank you”

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Posted 3 years ago

Gourmet Basket is rated 4.6 based on 6,936 reviews