Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,935 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 23rd November 2024

Gail Ward

Gourmet Basket 5 star review on 21st November 2024

Lisa Bruce

Gourmet Basket 5 star review on 19th September 2024

Elizabeth Orrell

Gourmet Basket 5 star review on 13th August 2024

BRONWYN Kerr

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wonderful gifts for our new starters always complimented. Great selection and speedy delivery.”

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Posted 5 months ago

Hi Linda, Thank you for your feedback, it means so much to us! We are thrilled to hear that you enjoy the selection and services Gourmet Basket offers. Many Thanks GB Team

Posted 5 months ago

“My grandson loved his gourmet basket. The delivery was quick and free, so that was much appreciated. Thank you.”

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Posted 5 months ago

Hello Cheryl, Thank you for your feedback, it means so much to us! We are delighted to hear that your grandson loved his Gourmet Basket Hamper and the service you received. Many Thanks GB Team

Posted 5 months ago

“Beautiful hamper - thank you”

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Posted 5 months ago

Thank you for your feedback, it means so much to us! We are so glad to hear you enjoyed your beautiful Gourmet Basket Hamper Many Thanks GB Team

Posted 5 months ago

“Great Service”

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Posted 5 months ago

Thank you for your feedback! We are so glad you enjoyed your experience with Gourmet Basket Many Thanks GB Team

Posted 5 months ago

“Delivered as requested, thank you”

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Posted 5 months ago

Hi June, Thank you for your feedback, it means so much to us! We are so glad you enjoyed your experience with us at Gourmet Basket Many Thanks GB Team

Posted 5 months ago

“Beautiful Gifts, Good Value & Great Servive with a prompt delivery.”

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Posted 5 months ago

Hi Natalie, Thank you for your feedback, it means so much to us! We are so glad to hear you enjoyed your experience with us From the Gourmet Basket Team

Posted 5 months ago

“A huge thank you to Kara! Her support and help in ordering was outstanding and very much appreciated. It was so nice after using the online chat, to then actually receive an email and then after becoming very ‘challenged’ in placing the order, I was acknowledged and greeted by Kara, when I phoned. She efficiently answered all my questions and placed my order quickly and hassle free! Thank you again so much, Kara.”

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Posted 5 months ago

Thank you for your feedback, it means so much to us!! We are thrilled to hear you enjoyed your experience with Kara from start to finish. 🙂 We hope your recipient enjoys their hamper! Gourmet Basket Team

Posted 5 months ago

“I ordered 2 espresso martini hampers and a picnic basket very recently and today they came on the mail truck! I live in outback QLD where things do quite often not happen quickly. I ordered them last week and they arrived in Cunnamulla last Thursday afternoon by courier, too late for our twice weekly mail truck, but I had an email saying they had been delivered in Cunnamulla so it was just a matter of waiting for our next mail truck which was today. The basket box was a bit damaged and the tape had come off one side of the top of the box but the basket is undamaged and really lovely, and the espresso martini hampers are in perfect order. I saved $60 on these 3 items as they were on sale. I bought a hamper for my brother and his wife in May. She’s a gourmet cook and loved their box of goodies. What can I say except more please??”

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Posted 7 months ago

Hi Nanni, Thank you for your feedback, it means so much to us!! We are so glad to hear you enjoyed your experience with us and that the hampers are being enjoyed! 🙂 Gourmet Basket Team

Posted 6 months ago

“From the ordering process to the delivery of the hampers, the service was excellent and there was even a tool on the website to assist if you were not sure what to purchase. Our co-worker in hospital was delighted with the Coffee Break Hamper and commented that it made his day. Additionally, you will receive notifications regarding the delivery and will be able to track it. A 10% discount was offered on my first order, which was a pleasant surprise. Overall, the service was excellent. Thank you, Team GH”

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Posted 7 months ago

Hi Prisilla, Thank you for your feedback, it means so much to us! We are so glad to hear you enjoyed your experience with us and that the hamper is being enjoyed! We hope your co-worker is doing well. 🙂 From the Gourmet Basket Team

Posted 6 months ago

“Great service!”

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Posted 8 months ago

Thanks Thomas! 🙂

Posted 6 months ago

“I ordered the Chic Home Office Hamper which looked amazing online. Perhaps I missed something, but I can't see anywhere that highlights the orchard is fake. Had I have known that, I would've chosen a different hamper. I was so embarrassed when the recipient called to thank me and mentioned it wasn't real. Now that I know that, I feel the hamper is overpriced (I could've bought a fake plant, notebook and flavoured popcorn from Kmart). I'm really disappointed and feel ripped off.”

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Posted 8 months ago

“Very good service was very happy”

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Posted 9 months ago

“I recently sent a Sympathy hamper to a friend of mine and it was accidentally sent on the wrong day. I called to let them know that my friend was not home as it was the day of the funeral. I was really upset because the hamper contained the lovely cheeses. I spoke to a lovely assistant called Jessica. With in minutes of receiving my call she rectified the problem with the delivery and resent another basket. Customer serve was amazing,I could not have asked for any better. I would definitely be using this company again.”

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Posted 11 months ago

“A lovely presentation. Extremely quick and value for money. 👍”

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Posted 11 months ago

“Omigoodness! The best hamper I have ever sent! I am delighted with the quality of the hamper and I know the recipients were totally wowed! Thankyou!”

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Posted 11 months ago

“Do not recommend. Customer service is non existent at this point. Would not use again.”

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Posted 1 year ago

“I purchase gift hampers online often and sometimes for interstate deliveries. This company let me down. Order placed at 2:23pm Tuesday, delivery showing on order (for Brisbane inner city address as receiver) as Wednesday 29th. As at 4:30pm Wednesday I called this company to enquire what happened as the tracking showed the shipping label had been created at 3:31pm Wednseday (24hours afeter I placed the order) and Aust Post tracking shows awaiting to receive the package. Customer service advised that she was not able to locate my order and will call me back. Her return call she advised that my order (place at 2:32pm Tues) had missed the cut off time of 3:00pm and was shipped early this morning. I challeged her dishonest reply as Aust Post shipping shows it was not received, label created only and she said that "due to Christmas back log the orders are delayed" I reminded her that it is only 29 Nov and Christmas is 4 weeks away. Tracking shows my package has not been received by Aust Psot as at 4:40pm the day after order placed. Order shows delivery date 29th Nov. Do not use this company if you are hoping the hamper to be delivered. Especially do not use in December as they can not handle orders placed in November and will blame delys due to Christmas back logs. I can highly recommend The Hamper Emporium for quality, reliable delivery and customer service.”

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Posted 1 year ago

“Awesome hamper! Local beers and socks for the win!”

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Posted 1 year ago

“Great value & stunning presentation”

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Posted 1 year ago

Gourmet Basket is rated 4.6 based on 6,935 reviews