Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,935 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 21st November 2024

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Gourmet Basket 5 star review on 13th August 2024

BRONWYN Kerr

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've sent several Gourmet Baskets and they make a great 'thank you' or 'birthday gift'. And they beat wine and chocolates as Christmas gifts! Always nicely presented, good selection of goodies (and price range), and always delivered on time. With some baskets, it pays to add 1-2 things, like cheese or a bottle of wine, but the surprise on the receiving end is worth it”

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Posted 2 years ago

Thank you for taking the time to provide us with your feedback. We are thrilled to hear we've become your 'go to' for hamper/gifting needs 🎁 and we look forward to seeing you soon! GB team ✨

Posted 2 years ago

“My friend loved the basket and everything in it. Much better than sending flowers”

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Posted 2 years ago

Thank you so much for your feedback! See you soon 🤩 GB team

Posted 2 years ago

“The basket provided me with a way to connect and care for important people in my life separated by distance but not by heart. They enjoyed the basket in their time of grief.”

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Posted 2 years ago

Thank you for your feedback, it means so much to us! We look forward to seeing you again soon 🎁 GB team

Posted 2 years ago

“Enjoyed by my daughter in law,arrived on time.”

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Posted 2 years ago

Thank you for your feedback, it means so much to us! See you soon 🎁 GB Team

Posted 2 years ago

“I organised the gift basket to reach my friend for her birthday which was Friday. She did not receive it and the latest update is that it will come from Brookvale today. Fingers crossed that it does arrive.”

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Posted 2 years ago

Thank you for taking the time to provide us with your feedback. We can confirm your hamper has now been delivered in full & we apologies for the delay. Please know all our dates are preferred delivery dates & are not guaranteed - this is due to unforeseen delays within the network. Although the delivery was slightly late, we hope the hamper was still well received. Thank you, GB team

Posted 2 years ago

“Great selection, quick delivery, everything in great condition.”

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Posted 2 years ago

Thank you for your feedback! We look forward to seeing you soon 🎁 GB Team

Posted 2 years ago

“This was the perfect gift for a male colleague.”

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Posted 2 years ago

Thank you for your feedback! We look forward to seeing you soon 🎁 GB Team

Posted 2 years ago

“Delivered as promised and updates on my orders are really helpful.”

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Posted 2 years ago

Thank you for your feedback! We look forward to seeing you soon 🎁 GB Team

Posted 2 years ago

“You didn’t deliver on the day I specified it arrived 3 weeks early it was for a 50 th wedding anniversary for our closest friends so ver disappointed”

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Posted 2 years ago

Thank you for taking the time to provide us with your feedback. We are sorry to hear the delivery of your hamper didn't go as planned - Please know we have looked into your order and can see the hamper arrived two days earlier than the selected preferred delivery date, we apologise for any inconvenience caused. We hope the hamper was still enjoyed. Thank you, GB team

Posted 2 years ago

“Hi, The lady who helped me put together a basket was very helpful. That's a BIG plus! There's one thing I wish your service included, and that's an actual/final picture of the order. Because the person who received my gift basket sent me a photo and it looked like it was missing elements that I put in the order. The photo of the order would be an amazing addition. Thanks for all your help and I will be using your service again as your staff member was helpful and also the order arrived on the day it was meant to, so I couldn't thank you enough for that.”

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Posted 2 years ago

Thank you so much for your feedback, it truly means so much to us!! We would love to offer this service, but due to order volume & warehouse space, we are unfortunately unable to offer this service at this time. We are thrilled to hear you enjoyed customising your hamper with us & please feel free to contact our customer service team if you need assistance on your next order with us 🎁 See you soon 😊 GB team

Posted 2 years ago

“Excellent order and delivery turnaround time”

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Posted 2 years ago

Thank you for your feedback, it means so much to us! See you soon 🎁 GB team

Posted 2 years ago

“The choice and range was excellent.”

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Posted 2 years ago

Thank you for your feedback, it means so much to us! See you soon 🎁 GB team

Posted 2 years ago

“Was happy with the delivery time and products.”

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Posted 2 years ago

Thank you for your feedback, it means so much to us! See you soon 🎁 GB team

Posted 2 years ago

“The recipient was very happy.”

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Posted 2 years ago

Thank you so much for your feedback 🎁 See you soon, GB team

Posted 2 years ago

“Gourmet Baskets are great. This time around though I ordered within the time frame for delivery by Friday but it didn't arrive until the Monday which was after the people I bought it for arrived home from their wedding. A little disappointed but next time I'll just have to order even earlier.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are sorry to hear the hamper arrived slightly later than expected; from time to time we experience some delays within the courier network due to unforeseen circumstances. Although the hamper arrived later than expected, we hope it was well received and that all the goodies were enjoyed! We hope to see you soon 🎁 GB team

Posted 2 years ago

“My friends were very happy with their beautiful gift!”

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Posted 2 years ago

Thank you for your feedback! We are thrilled to hear they loved the hamper 🎁 See you soon, GB team

Posted 2 years ago

“They sure did! Perfect choice as everyone else did flowers 💐”

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Posted 2 years ago

Thank you for your feedback! We are thrilled we were able to fulfill your gifting needs 🎁 See you soon, GB team

Posted 2 years ago

“Excellent service. A gift hamper well received by recipient”

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Posted 2 years ago

Thank you so much for your feedback! See you soon 😇 GB team

Posted 2 years ago

“Wonderful customer service. Easy to order and customise hampers. Delighted recipients. Cannot fault Gourmet Basket, thank you!”

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Posted 2 years ago

Thank you so much for your feedback, it means so much to us! See you soon 🎁 GB team

Posted 2 years ago

“I find Gourmet Basket website easy to use, excellent product selection and great delivery service. Receiptients really happy with the baskets”

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Posted 2 years ago

Thank you for your feedback, it means so much to us! We are thrilled to hear you enjoyed your experience with us & that the recipients also loved the hampers 😊 Look forward to seeing you soon 🎁 GB Team

Posted 2 years ago

Gourmet Basket is rated 4.6 based on 6,935 reviews