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Gourmet Basket Reviews

4.6 Rating 6,935 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,218
 Metrics Info
4.6
Based on 6,935 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Mark Newport
Verified Buyer
“The basket itself was all it was promised to be however the delivery was appalling. It was to be delivered on the 25/01 however it did not arrive until at least the 29th. This is despite what the tracking states. It was in Pinkenba for at least three days. I was not impressed with this.”
Helpful Report
Posted 1 year ago
Holly Reichstein
Verified Buyer
“My gift was meant to be delivered on Thursday 2nd February. It is now late on Friday 3rd and they have not yet received it. They have now gone away for the weekend. I am really disappointed.”
Helpful Report
Posted 1 year ago
Samantha Ellis
Verified Buyer
“Great presentation and even got delivered a day earlier than expected which was perfect.”
Helpful Report
Posted 1 year ago
Alister Teague
Verified Buyer
“Gourmet Basket was ordered from NZ for delivery in Melbourne on 30th January I was kept informed on each stage of the baskets travel and it was delivered as requested on 30th January Fantastic service”
Helpful Report
Posted 1 year ago
Felix Henryco
Verified Buyer
“Sucks, the receiver did not receive any "From" cards. How do they know who sent it to them. They did not accept the hampers. I ordered it because I was giving it as a professional courtesy.”
Helpful Report
Posted 1 year ago
Helena Novak
Verified Buyer
“Wanted to send 2 bottles of champagne and gourmetbasket, had this option. Had troubles with the website, called them and the young man who took the call was very helpful and patient. Very satisfied with their service. Oh, and they delivered on time and let me know that the delivery was done.”
Helpful Report
Posted 1 year ago
Jill Nelis
Verified Buyer
“Quality and variety of items to choose from. Beautifully presented. - and true to their promise it arrived on due date. Thankyou👌”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Thank you - lots of different options. Really like some of the baskets that combine soaps/body lotion with some small snacks.”
Helpful Report
Posted 1 year ago
Michelle Galileos
Verified Buyer
“Great experience arrived on time good quality would highly recommend”
Helpful Report
Posted 1 year ago
Germana Ryan
Verified Buyer
“So easy to order,”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The whole process was easy. The only thing I found difficult was looking at the additional products because there are no images.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great Hamper for a sympathy gift for a male employee. We added a few extra items and we very happy with the presentation and service. Thanks Again!”
Helpful Report
Posted 1 year ago
Helen Junaedi
Verified Buyer
“My niece and her husband really loved the gift basket. Thank you Gourmet basket”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very bad Service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Delivered with care on specified date, in 37 degree temperature. Recipient loved it!”
Helpful Report
Posted 1 year ago
David Young
Verified Buyer
“Efficient service”
Helpful Report
Posted 1 year ago
Trevor Dingle
Verified Buyer
“The recipients were very pleased.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent website, easy to build own, great comms and delivery on the exact date which mattered because it was a birthday. Highly rated”
Helpful Report
Posted 1 year ago
Jenny Yan
Verified Buyer
“Excellent hampers that of high quality and thoughtful combinations that have greatly delighted my parents and parents in law for the Chinese lunar year!”
Helpful Report
Posted 1 year ago
Andrew Jackson
Verified Buyer
“Very appropriately put together and delivered exactly as promised.”
Helpful Report
Posted 1 year ago
Gourmet Basket is rated 4.6 based on 6,935 reviews
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