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Gourmet Basket Reviews

4.6 Rating 6,935 Reviews
92 %
of reviewers recommend Gourmet Basket
4.6
Based on 6,935 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

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Customer service was exceptional Danielle went above and beyond to assist me I sent a hamper to my sister she was over the moon with the quality of the goodies and I was delighted with the prompt delivery. Money well spent will definitely use this Company again
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Posted 1 year ago
Hi Sandra, many thanks for your kind words, however you have only given us 1* review! Might you be able to change this to 5*? Many thanks
Posted 1 year ago
I am so happy with this company. I gave the incorrect address and when i gave the correct one they were only too happy to re deliver at no extra charge.. The product is perfect for what i wanted. The delivery driver and the company representative on the phone were so helpful. Thank you
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Posted 1 year ago
We sent this Luxury Pamper Hamper to my Husbands Mum (70+) in New Zealand (had to forward it to NZ), we added a candle and other hand wash, she loved everything and commented on how, light, soft & warm the robe was. She is looking forward to the cooler nights in New Zealand.
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Posted 1 year ago
My good friend is going overseas and I wanted to get them a gift before they left. A very very early Christmas present. The basket actually arrived a little early and was really nicely presented. Thanks so much for your great service.
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Posted 1 year ago
Really happy with this gift hamper, it had a lovely mix of items.
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Posted 1 year ago
I couldn’t be more disappointed with this company. I ordered a hamper for my daughter to be delivered on her birthday. She had just broken her leg and she was alone. I wanted to cheer her up. When the gift had not arrived on her birthday I rang and the person I spoke to was quite disinterested in the problem. I suspect the order had not even been processed yet they took my money as soon as I ordered. The hamper was delivered 4 days after her birthday. If they cannot deliver on the preferred date they should say so. I would have cancelled my order. Finally, they have said they will refund the delivery fee which is minimal. They have the audacity to send emails thanking me for my business and including the statement “ Shop today and schedule your delivery for the day of your choice” .This company is very unreliable and I would not recommend it to anyone. There are better choices out there.
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Posted 1 year ago
We received the sympathy hamper ("forever in our hearts"). The produce we received was or poor quality. Something you could buy from a $2 shop. There were two plastic flower pots. (Value less than $2), a tiny sympathy paper book (about 2 inches square), and valued at about 10 cents. A metal phot frame that you could buy from a cheap gift shop or even Kmart. The total value would have been less than $10 retail. If you are looking for a sympathy gift, you would be better to buy a card and write a note, it would be more meaningful, and better value for money. I would never buy from this website knowing the quality of their product.
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Posted 1 year ago
Outstanding service and quality. The recipient loved their delivery. Cannot rate Gourmet Basket more highly a true 5* experieince
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Posted 1 year ago
I am pleased to express my satisfaction with this outstanding product. It has left quite an impression on me! The expedited delivery, complete with tracking, ensured that I received it in a timely manner. The exceptional quality of the champagne and the assortment of chocolates in the mix box are worth noting. I am so impressed that I feel compelled to send a gesture of appreciation in the form of a gift. Without hesitation, I highly endorse this product to others.
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Posted 1 year ago
Bought this as a gift for a friend, the robe is SO SOFT. Must admit I was surprised that there was only 2 products in it because it kinda looks like there’s 4 from the way they’ve displayed it. However that’s on me for not reading it more thoroughly. The products are nice and the gown is divine and a large size for extra comfort and snug. I also added wine as an extra which was nice. It comes so beautifully presented too. Looks and feels luxe. Thanks Gourmet Basket!
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Posted 1 year ago
Yes my family loved there gourmet basket there was something in there for everyone and I’m sure we will be visiting gourmet again thank you so much Shirley bowers x
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Posted 1 year ago
We bought a small basket for my mum-in-law. She isn't a fussy or high-maintenance sort, so small and simple suited her well. She would be too polite to say she hated it (lol), but she was very effusive with her thanks! I am also very grateful for your quick delivery. Given the time of year, I was not expecting such promptness. Thank you for your services.
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Posted 1 year ago
It was fantastic to find such a variety of gourmet baskets to choose from. A huge range of products and pricing made buying special gifts for different work colleagues very simple. Highly recommend the vast options available to choose from.
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Posted 1 year ago
The process of organising a basket for an interstate delivery was pretty easy using the website, this was for a member of the team whose mother had passed away, and the selection of wine and crackers meant that they could take the opportunity to sit and reflect on her life together over a wine.
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Posted 1 year ago
Was a sympathy present for my niece She loved it Little book of Comfort picture frame & beautiful white orchid Lovely presentation in the black & gold box
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Posted 1 year ago
My son was very happy with my selection and the qualities of presentation
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Posted 1 year ago
My daughter-in-law was overjoyed to receive the basket. Thank you for your service.
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Posted 1 year ago
Champagne basket arrived with a bottle smashed. I had to go out of my way to click and collect a replacement and had to ask for the delivery fee on the initial order to be refunded. I also returned the unbroken bottles and chocolates. The worker didn’t offer an apology or any sort of compensation for my troubles. Not happy with the service.
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Posted 1 year ago
They loved it!
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Posted 1 year ago
My brother loved his gift. Thank you 😄
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Posted 1 year ago
Gourmet Basket is rated 4.6 based on 6,935 reviews