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Gourmet Basket Reviews

4.6 Rating 7,060 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,255
 Metrics Info
4.6
Based on 7,060 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Mary Miles
Verified Buyer
“Helpful and pleasure to communicate with”
Helpful Report
Posted 3 years ago
Laura Poli
Verified Buyer
“The recipient loved the gift basket, it included very thoughtful items that matched with its purpose.”
Helpful Report
Posted 3 years ago
Maria Margaretha
Verified Buyer
“Family loved and appreciated the basket and what were inside. The CS also gave a call at first if they can change the out of stock item. Not sure with the delivery time. It costs $13.95 but it took 3 days plus weekend for them to receive within Sydney region.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“he loved it.”
Helpful Report
Posted 3 years ago
Kristie Craigen
Verified Buyer
“Was beautifully packaged and arrived very quickly!”
Helpful Report
Posted 3 years ago
Monica Dolan-Perry
Verified Buyer
“Basket excellent! ! Fail to deliver on requested special date due lazy or careless courier. Could no find address and did not use marked mobile phone numbers.”
Helpful Report
Posted 3 years ago
Brian Shearer
Verified Buyer
“Son loved the basket but I was disappointed as two items were left out.After contacting you he received them the next day.”
Helpful Report
Posted 3 years ago
Simon Gibbons
Verified Buyer
“All good. No issues. Probably a bit expensive for what it is but it achieves the purpose.”
Helpful Report
Posted 3 years ago
Kerrie Lambkin
Verified Buyer
“The recipient was very pleased but delivery did take days longer than expected Package was just left on doorstep did not ring bell or knock on door so it sat there for over 2 hours until I rang to see if it had been delivered”
Helpful Report
Posted 3 years ago
Graeme Wheeler
Verified Buyer
“Nicely presented but I thought it would contain more items or larger portions.”
Helpful Report
Posted 3 years ago
Cynthia Montenegro
Verified Buyer
“Happy with the service and hamper!”
Helpful Report
Posted 3 years ago
Jeffrey Cassar
Verified Buyer
“Beautifully packaged and the assortment of items were well appreciated. Easy to order online and delivered within the time frame requested. Will use again in the near future.”
Helpful Report
Posted 3 years ago
Yuni Campbell
Verified Buyer
“The extras product don’t have a display of pictures therefore I am unsure what I bought. I can only gather the information from the description. I would prefer to be able to see as well.”
Helpful Report
Posted 3 years ago
Nicki Larionoff
Verified Buyer
“Great customer service when I phoned an order through. I did have a little trouble on the website, when trying to add extra items but when l rang the lady I spoke to was excellent and sorted it out quickly. Would highly recommend and the produce in hampers is great. l have received a hamper and also given one, we both loved them!”
Helpful Report
Posted 3 years ago
Jenny Maszaro
Verified Buyer
“The basket was lovely but the timing of delivery was not so good. I really appreciate the issues around delivery during COVID but when you order a basket for delivery on a Friday and it doesn't arrive until Tuesday it would have been really nice to receive advice that there would be a delay as it was a special birthday gift.”
Helpful Report
Posted 3 years ago
Carolyn Doherty
Verified Buyer
“Safely Delivered on time and recipient was pleased. As I didn’t see the quality of the basket delivered I can only hope. I thought delivery charge was too high.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Only complaint it was not a basket but a box. My friend was wrapped. Loved the presentation and quality of the products”
Helpful Report
Posted 3 years ago
John Dam
Verified Buyer
“my sister was very happy with the hamper but i was more than impressed with the delivery especially in these times thanks”
Helpful Report
Posted 3 years ago
Victoria Anderson
Verified Buyer
“Good products, well packaged but delivered on the wrong day (2 days early!)”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Lovely presentation. A few more goods would have made it perfect.”
Helpful Report
Posted 3 years ago
Gourmet Basket is rated 4.6 based on 7,060 reviews
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