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Gourmet Basket Reviews

4.6 Rating 6,934 Reviews

92 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.6

Based on 6,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 23rd November 2024

Gourmet Basket 5 star review on 23rd November 2024

Gourmet Basket 5 star review on 23rd November 2024

Gourmet Basket 5 star review on 23rd November 2024

Gourmet Basket 5 star review on 21st November 2024

Gourmet Basket 5 star review on 19th September 2024

Elizabeth Orrell

Gourmet Basket 5 star review on 13th August 2024

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the basket.”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 3 weeks ago

“A great shopping experience from start to finish. So many choices available to suit a wide range of recipients. Excellent level of communication whilst the order was in transit to delivery.”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi Ben, Thank you for your wonderful feedback! We’re thrilled you had a great shopping experience and appreciated our range of options and communication. Many Thanks, GB Team

Posted 3 weeks ago

“Love i!!. Arrives quick after ordering.”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi Tanya, Thank you for taking the time to provide such great feedback, we really appreciate it!! Many Thanks, GB Team

Posted 3 weeks ago

“Website is very easy to use and delviery was on time as expected.”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 3 weeks ago

“From selection to delivery of gift on time was perfect. My daughter was thrilled with her gift.”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi Rose, Thank you for taking the time to leave such great feedback, we really appreciate it!! We are delighted to hear that your daughter was thrilled with her gift. Many Thanks, GB Team

Posted 3 weeks ago

“Both my gourmet baskets were delivered in excellent condition and on time. Both recipients were ever so grateful. Thank you for suppling such beautiful quality products and will definitely save your link”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi David, Thank you so much for your lovely feedback! We’re delighted to hear both hampers arrived on time and in excellent condition, and that the recipients were thrilled. Many Thanks, GB Team

Posted 3 weeks ago

“It was delivered to the WRONG address. When I informed the couriers, they retrieved it and delivered it to another WRONG address. I payed for a hamper that was NEVER delivered to the correct address.”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi Sonny, We’re deeply sorry to hear about the issues with your hamper delivery. This is certainly not the experience we aim to provide. While we understand how frustrating this situation is, we kindly ask that senders ensure the delivery address is correct at the time of checkout to avoid such issues. Our records show that our team did reach out for confirmation of the correct details before trying to organize a re-delivery for you. If you would like to discuss this matter further, please do not hesitate to reach out to our team for assistance. Many Thanks, GB Team

Posted 3 weeks ago

“The recipients were delighted with the basket and high quality of contents.”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi Margaret, Thank you for taking the time to provide such a lovely review, we really appreciate it!! We are thrilled to hear that your recipients were delighted with their basket and the high quality of products inside. Many Thanks, GB Team

Posted 3 weeks ago

“I love that you can pick the products that you want in the basket .”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi Jacob, Thank you for taking the time to provide 5-star feedback, we really appreciate it!! Many Thanks, GB team

Posted 3 weeks ago

“My family was very happy with the box of goodies”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi Glenn, Thank you for taking the time to provide 5-star feedback, we really appreciate it!! We are thrilled to hear that your family was happy with their box of goodies! Many Thanks, GB Team

Posted 3 weeks ago

“Live in Canada, this year there is a postal strike going on! In order to get a gift to a friend that lives in the Geelong area had to send a gift from within Australia. When I called to place the order the order the customer service agent was extremely helpful and Gourment Basket, sent emails with an invoice, and notified me when it was shipped out and once it was delivered. The company, made sure that it got there in time for Christmas. They have a wide range of products to choose from, which made it easy to find something to send. If I lived in Australia I would recommed Gourment baskets to others!”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hello, Thank you so much for your kind words! We’re thrilled to hear that our team could assist you and that your gift arrived in time for Christmas. It’s wonderful to know you found our range of products helpful for your gifting needs. Many Thanks, GB team

Posted 3 weeks ago

“Was sent as Xmas gift and they haven’t said how they thought it was. Delivery was good got there a bit earlier than asked”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi Jenny, Thank you for taking the time to leave a 5-star review, we really appreciate it!! We’re glad to hear the delivery went smoothly despite arriving earlier than expected. Many Thanks, GB Team

Posted 3 weeks ago

“Wonderful gift”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB team

Posted 3 weeks ago

“My daughter was thrilled with the Cheese & Chocolate hamper delivered to her workplace for safety reasons. I live in Albany WA, my daughter in Perth and was delivered on the day requested and kept chilled the whole way. Will definitely use GB again.”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi Hazel, Thank you for your wonderful feedback! We’re so glad to hear your daughter loved the Cheese & Chocolate hamper and that it arrived safely and chilled as requested. Many Thanks, GB Team

Posted 3 weeks ago

“This basket was wonderful for afternoon tea.”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hello, Thank you for taking the time to provide such a lovely review, we really appreciate it!! We are so glad you were able to enjoy your goodies for afternoon tea. Many Thanks, GB Team

Posted 3 weeks ago

“Beautifully presented. Sensible delivery window...i.e. "normal" business hours.”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hello, Thank you for providing such great feedback, we really appreciate it!! Many Thanks, GB team

Posted 3 weeks ago

“Fast delivery, many choices and free delivery”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hello, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 3 weeks ago

“It was absolutely beautiful and they loved it ! Thank you ! Job well done !”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi Lanee, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are so glad your recipients loved their Gourmet Basket. Many Thanks, GB Team

Posted 3 weeks ago

“Simple and easy to choose a beautiful, premium gift basket. It was delivered quickly to the other side of the country in a couple days and was perfect condition.”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hello Alwin, Thank you so much for your kind words! We’re thrilled to hear that you found it simple to choose a premium gift basket and that it arrived quickly and in perfect condition. Many Thanks, GB Team

Posted 3 weeks ago

“Basket arrived on time and recipients enjoyed. However, the card was not delivered with the hamper and they were unaware of who sent it.”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hello Erin, Thank you for letting us know. We’re glad the hamper arrived on time and was enjoyed, but we sincerely apologise for the missing card. We’ll review this to ensure it doesn’t happen again. Many Thanks, GB Team

Posted 3 weeks ago

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Gourmet Basket is rated 4.6 based on 6,934 reviews