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Gourmet Basket Reviews

4.6 Rating 7,059 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,255
 Metrics Info
4.6
Based on 7,059 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Natalie Wallace
Verified Buyer
“I purchased a gourmet basket due to liking the quailty of one we had recived 18 months ago. I was supprised at the variety on offer and the value for money. The hardest part was choosing between them. We found the right one to be able to suit the couple we bought it for. They immediatly rang thanking us and stating how really beautiful it was presented and contents delcious. Thankyou Gourmet Basket we looking forward to using and recommending you again”
Helpful Report
(Belrose) - Posted 1 month ago
Hello Natalie, Thank you so much for your thoughtful feedback! We’re thrilled to hear that you were pleased with the variety, quality, and value of our gourmet baskets. It’s wonderful to know that the couple you gifted it to enjoyed both the presentation and the contents. We truly appreciate your support and kind words, and we’re honoured that you’re already looking forward to using and recommending us again. Many Thanks, GB Team
Posted 1 month ago
Lyn Lewis
Verified Buyer
“Easy transaction. Delivered on time, and appreciated!”
Helpful Report
(Belrose) - Posted 1 month ago
Hello Lyn, Thank you for your feedback! We’re glad to hear that the transaction was smooth, the delivery was on time, and that it was appreciated. We truly value your support and look forward to assisting you again in the future! Many Thanks, GB Team
Posted 1 month ago
Anonymous
Verified Buyer
“Very happy with purchase and prompt delivery”
Helpful Report
(Belrose) - Posted 1 month ago
Hello, Thank you for your wonderful feedback! We're so happy to hear that you were pleased with your purchase and the prompt delivery. We truly appreciate your support and look forward to serving you again in the future! Many Thanks, GB Team
Posted 1 month ago
Tracy Hobeling
Verified Buyer
“Very communicative, fair price and beautifully presented.”
Helpful Report
(Belrose) - Posted 1 month ago
Hello Tracy, Thank you for your kind feedback! We’re thrilled to hear that you found our service communicative, our prices fair, and the presentation beautiful. We truly appreciate your support and look forward to serving you again! Many Thanks, GB Team
Posted 1 month ago
Anonymous
Verified Buyer
“Excellent prompt service and delivery. The recipient said the gift was beautifully presented.”
Helpful Report
(Belrose) - Posted 1 month ago
Hello, Thank you for your wonderful feedback! We’re so pleased to hear that the recipient loved the gift and that our service and delivery met your expectations. We truly appreciate your support and look forward to serving you again! Many Thanks, GB Team
Posted 1 month ago
Anonymous
Verified Buyer
“Wonderful arrangement of gifts for my mothers birthday. She enjoyed it immensely.”
Helpful Report
(Belrose) - Posted 1 month ago
Hello, Thank you for sharing your experience! We're so pleased to hear that your mother enjoyed her birthday gift. It’s wonderful to know our arrangement helped make her day special. We truly appreciate your kind words! Many Thanks, GB team
Posted 1 month ago
Monika Bloedorn
Verified Buyer
“Sadlythe internal packaging was old and cracked. Looked terrible for a new present. Quality control was not done with my two boxes ! Such a shame. See photos But delivery was lightning fast. Just the look of the boxes was depressing.”
Helpful Report
(Belrose) - Posted 1 month ago
Julie Jackson
Verified Buyer
“Excellent service. It was a gift for a friend & they loved it.”
Helpful Report
(Belrose) - Posted 1 month ago
Hello Julie, Thank you for your kind words! We’re delighted to hear that your friend loved the gift, we truly appreciate your feedback. We look forward to helping you with more gifts in the future! Many Thanks, GB Team
Posted 1 month ago
Carol Lo Giudice
Verified Buyer
“Gift basket of goodies was great, delivery was slow.”
Helpful Report
(Belrose) - Posted 1 month ago
Hello Carol, Thank you for your feedback! We're glad you enjoyed the gift basket and appreciated the goodies. We’re sorry to hear that the delivery was slower than expected. We’re always working to improve our service, and your input is invaluable. Many Thanks, GB Team
Posted 1 month ago
Julie Luszczynski
Verified Buyer
“Amazing product and beautifully presented”
Helpful Report
(Belrose) - Posted 1 month ago
Hello Julie, Thank you for your wonderful feedback! We're so glad to hear you loved the product and its presentation. We strive to make every gift special, and your kind words mean a lot to us. Many Thanks, GB Team
Posted 1 month ago
Lynette FERGUSON
Verified Buyer
“Loved it !”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Lynette, Thank you so much! We're delighted to hear you loved it! Your feedback makes our day, and we look forward to serving you again in the future. Many Thanks, GB Team
Posted 1 month ago
Karen Egan
Verified Buyer
“excellent gift , My Uncle was so surprised , was right on time great service”
Helpful Report
(Belrose) - Posted 1 month ago
Hello Karen, Thank you so much for your kind words! We're thrilled to hear your uncle loved the gift and that it arrived right on time. Providing great service is our priority, and your feedback means a lot to us. Many Thanks, GB Team
Posted 1 month ago
Anonymous
Verified Buyer
“Worst Customer Service i have experianced”
Helpful Report
(Belrose) - Posted 1 month ago
Hello, We’re sorry to hear about your experience. This is not the level of service we strive to provide, and we truly value your feedback. If you’re open to it, please reach out to us directly so we can better understand the situation and work to make it right. Many Thanks, GB team
Posted 1 month ago
Anonymous
Verified Buyer
“Great selection and timely service.”
Helpful Report
(Belrose) - Posted 1 month ago
Hello, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team
Posted 1 month ago
Chris Hicks
Verified Buyer
“This is the second time we have used Gourmet Baskets and I can't thank them enough for their personalised service. Both times I wanted to order a basket, it was very last minute and they went out of their way to offer the best service. I found it was easier to call them after trying to order and really appreciate the helpfulness and their friendliness. Thank you so much again and we highly recommend.”
Helpful Report
(Belrose) - Posted 2 months ago
Hello Chris, Thank you so much for your wonderful feedback! We truly appreciate your kind words and are delighted to hear that you’ve had such a positive experience with us. Providing personalized service and ensuring our customers are taken care of—especially for those last-minute orders—is always our priority. It means a lot to us that you would highly recommend our service, and we look forward to assisting you again in the future. Many Thanks, GB Team
Posted 1 month ago
Paulette Ramia
Verified Buyer
“Very Happy with the delivery of a basket that was sent to one of our employees. Thank you”
Helpful Report
(Belrose) - Posted 2 months ago
Hello Paulette, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are delighted to hear that your basket was well received by your employee. We look forward to assisting you in the future. Many Thanks, GB Team
Posted 1 month ago
Anonymous
Verified Buyer
“Our family enjoyed receiving the Goumet xmas basket. Prompt service”
Helpful Report
(Belrose) - Posted 2 months ago
Hello, Thank you for your kind words! We're so glad to hear that your family enjoyed the Gourmet Christmas basket and that you were happy with our service. We truly appreciate your support and look forward to helping you with more gifts in the future! Many Thanks, GB Team
Posted 2 months ago
Anonymous
Verified Buyer
“My hamper was sent to Tasmania instead of of Perth. After notifying you I received no feedback. The Christmas hamper that was meant to arrive for Christmas only arrived on 31 December”
Helpful Report
(Belrose) - Posted 2 months ago
Hello, We sincerely apologise for the delay in your hamper’s delivery and any frustration this may have caused. While it is not a common occurrence, parcels can occasionally be incorrectly sorted by Australia Post due to factors such as illegible addresses, damaged barcodes, or rare system errors, which may result in them being sent to the wrong location during sorting. Please know that our customer service team is always here to assist and resolve any issues as quickly as possible. We truly appreciate your patience and understanding, and we regret that your hamper did not arrive in time for Christmas as intended. Many Thanks, GB Team
Posted 2 months ago
Tia Jackson
Verified Buyer
“Gourmet basket was delivered to my friend for her birthday first thing in the morning on her special day as requested, she absolutely loved it!! thank you!!”
Helpful Report
(Belrose) - Posted 2 months ago
Hello Tia, We’re so happy to hear that your friend’s gift basket arrived right on time for her special day and that she loved it! Thank you for choosing us to be part of her celebration! Many Thanks, Billy
Posted 2 months ago
Anonymous
Verified Buyer
“Our gift basket arrived extremely quick, was packaged and present beautiful and the quality of the food is exceptional. My parents loved it.”
Helpful Report
(Belrose) - Posted 2 months ago
Hello, Thank you so much for your kind words! We’re thrilled to hear that your gift basket arrived quickly and that your parents loved it. We appreciate your support and look forward to helping you with more gifts in the future! Many Thanks, GB Team Billy
Posted 2 months ago
Gourmet Basket is rated 4.6 based on 7,059 reviews
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