Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,935 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 13th August 2024

BRONWYN Kerr

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with polite updates on the service provided”

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Posted 2 years ago

Thank you so much for your feedback, it truly means so much to us! See you soon 🎁 GB Team

Posted 2 years ago

“I found gourmetbasket.com.au very easy to use when ordering a gift for a family member. The website provides so many great gift options. The site is easy to navigate and well presented. Loved that we found this company as we are sure to use again for future special occasions.”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback, it truly means so much to us! We are thrilled to hear we are now your 'go to' for gift giving and we look forward to seeing you soon 🎁 GB Team

Posted 2 years ago

“easy to order, prompt delivery and product as advertised - Excellent all around!”

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Posted 2 years ago

Thank you so much for your feedback, it truly does mean so much to us! See you soon 🎁 GB team

Posted 2 years ago

“NEVER RECEIVED GIFT _ LOST OR STOLEN WHEN DELIVERED TO HOSPITALS LOADING DOCK NOT RECEPTION AS WOULD BE EXPECTED NEVER USE YOUR SERVICES AGAIN”

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Posted 2 years ago

Thank you for taking the time to provide us with your feedback. We are so sorry to hear your hamper was misplaced/stolen. Please know we have looked into your order and can see the hamper was signed for, I believe this information was also provided to you. Unfortunately deliveries to a hospital can sometimes be tricky as all hospitals are different, with different rules and restrictions, when it comes to accepting deliveries. The courier drivers must follow the direction provided to them upon delivery. Thank you, GB Team

Posted 2 years ago

“Arrived on due date, great presentation, quality products”

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Posted 2 years ago

Thank you so much for your feedback, it truly means so much to us! See you soon 🎁 GB Team

Posted 2 years ago

“Our friends were delighted with your basket and it was delivered exactly the date we specified.”

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Posted 2 years ago

Thank you so much for your feedback, it means so much to us! See you soon 🎁 GB Team

Posted 2 years ago

“arrived on time and we were very happy with the presentation and quality of gift”

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Posted 2 years ago

Thank you so much for your feedback, it truly means so much to us! See you soon 🎁 GB Team

Posted 2 years ago

“Really great will continue to use your company 👍😊”

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Posted 2 years ago

Thank you so much for your feedback! We look forward to seeing you soon 🎁 GB Team

Posted 2 years ago

“fantastic baskets and great service”

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Posted 2 years ago

Thank you so much for your feedback! See you soon 🎁 GB Team

Posted 2 years ago

“Very good service. I had a bit of difficulty ordering from NZ but one quick phone call to the company and everything was sorted. Daughter loved her hamper. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are sorry to hear you had some difficulty placing the order online, but we are thrilled you were able to get it sorted with out friendly customer service team! We loved that she loved the hamper 🎁 GB Team

Posted 2 years ago

“Great customer service and delivery.”

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Posted 2 years ago

Thank you so much for your feedback! See you soon 🎁 GB Team

Posted 2 years ago

“Highly recommend! My friend loved her pamper hamper. Perfect packaging and spot on delivery. Thank you!”

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Posted 2 years ago

Thank you for your feedback, it truly means so much to us! See you soon 🎁 GB Team

Posted 2 years ago

“Baskets were very good, I was charged for two baskets and two got delivered but unsure how that happened, only one was ordered.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We have looked into your order and can see two hampers were selected, when placing the order. We are sorry if you experienced some difficulties when placing your order... but we are pleased to hear the hampers were enjoyed. Hope to see you soon 🎁 GB team

Posted 2 years ago

“Very good company, used many times.”

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Posted 2 years ago

Thank you for your feedback, it means so much to us! See you soon 🎁 GB Team

Posted 2 years ago

“I was very pleased with how easy it was to order gifts from the online Gourmet basket website, and the choice was so good. My son was pleased with the gift which was beautifully packaged and arrived on time. I would recommend you to family and friends who wish to send gifts to loved ones overseas.”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback, it truly means so much to us! We are thrilled to hear you enjoyed your experience with us from start to finish, and that the hamper was well received 🎁 See you soon! GB Team

Posted 2 years ago

“Excellent presentation.”

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Posted 2 years ago

Thank you for your feedback! GB Team 🎁

Posted 2 years ago

“My sister loved it”

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Posted 2 years ago

Thank you for your feedback!! See you soon 🎁 GB Team

Posted 2 years ago

“Happy with service. Will use again when necessary.”

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Posted 2 years ago

Thank you so much for your feedback, and we look forward to seeing you soon! GB Team 🎁

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you for your feedback 🎁 It truly means so much to us & we look forward to seeing you soon! GB Team

Posted 2 years ago

“My friends, celebrating their 40th Wedding Anniversary were blown away with their gift. The wrapping, quality of contents and quick delivery were all excellent. Thank you for creating such a beautiful gift.”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback, it truly does means so much to us! We are thrilled to hear the hamper/service ticked all the boxes and we look forward to seeing you soon 🎁 GB Team

Posted 2 years ago

Gourmet Basket is rated 4.6 based on 6,935 reviews