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Gourmet Basket Reviews

4.6 Rating 6,935 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,218
 Metrics Info
4.6
Based on 6,935 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Carolyn Beaumont
Verified Buyer
“Absolutely fantastic that I could send this to my son as I live in England. He hasn’t opened it yet it’s for Christmas ✌🏽 thank you”
Helpful Report
Posted 2 years ago
Margaret McManus
Verified Buyer
“My sister absolutely loved her gift!! Was overwhelmed and bought her to tears!!”
Helpful Report
Posted 2 years ago
Rhonda WICKS
Verified Buyer
“The gourmet baskets were a big hit with the receivers. Must make note to self to send one to selg”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“There was a delay with delivery but Natasha handled the situation very well”
Helpful Report
Posted 2 years ago
Brenda Durrant
Verified Buyer
“My son loved his gift basket. Everything he would have chosen. Arrived in time and date we asked for delivery.”
Helpful Report
Posted 2 years ago
Karen Le Breton
Verified Buyer
“Clients extremely happy with their Christmas hamper.”
Helpful Report
Posted 2 years ago
Karen Mathieson
Verified Buyer
“Excellent customer service and delivery, thank you very, much!”
Helpful Report
Posted 2 years ago
Julie Duffy
Verified Buyer
“I appreciate that you sent the correct hamper after my complaint. Thank you very much.”
Helpful Report
Posted 2 years ago
A B
Verified Buyer
“Didn’t arrive on time so recipient missed it”
Helpful Report
Posted 2 years ago
Diana Ianni
Verified Buyer
“The basket was appreciated”
Helpful Report
Posted 2 years ago
Thanh Son Tran
Verified Buyer
“It was late because of Christmas time, but our client is happy when they received it”
Helpful Report
Posted 2 years ago
Reuel Percy
Verified Buyer
“Such a great service. Really easy to use and our customers loved the quality of the gifts”
Helpful Report
Posted 2 years ago
Jan Kolarik
Verified Buyer
“It was success”
Helpful Report
Posted 2 years ago
Jane Ward
Verified Buyer
“The recipient was extremely impressed and very happy with the content.”
Helpful Report
Posted 2 years ago
Sharon Bates
Verified Buyer
“Ordered for Christmas was delivered on the day i chose was left in a safe place”
Helpful Report
Posted 2 years ago
Katja Chan
Verified Buyer
“It was a pain and horrible experience. I purchase online and paid for the delivery. I did mention "pls call the recipent number when you arriving around the building. Finally the hamper was just sent to the Post Office and asked us to pick up my myself. What is the point I purchased online and paid for the delivery? What is the point I purchased from GB that at the end I need to collect from post office and re-deliver to the recipent? Why dont I buy it somewhere else without that expectation and headache? When I called to customer service, your representatives said your company cannot do anything about it? It was handled by Star track and excuse I only deal with GB I dont deal with your appointed courier! Why should I (as a customer) need to be that headache with the service i paid for?????”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent choice of hampers, really efficient service and, despite being online, the experience felt friendly.”
Helpful Report
Posted 2 years ago
Molly Boden
Verified Buyer
“I have used gourmet baskets for friends as gifts. Always beautifully prepared; arrived on time; a good tracking service; and it made giving so wonderfully easy. I will continue to use this service. 5 Stars.”
Helpful Report
Posted 2 years ago
Christine Stojanovski
Verified Buyer
“Beautifully packaged gift box”
Helpful Report
Posted 2 years ago
Craig & Kate McCahon
Verified Buyer
“Delivered on time and we’ll presented”
Helpful Report
Posted 2 years ago
Gourmet Basket is rated 4.6 based on 6,935 reviews
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