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Gourmet Basket Reviews

4.6 Rating 6,985 Reviews

91 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.6

Based on 6,985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 13th August 2024

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though the website said I had missed the cut off date for delivery before Christmas, it was dispatched the next day and arrived in good time.”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello Deborah, Thank you for sharing your feedback, we appreciate it!! We're delighted to hear your order was dispatched quickly and arrived in good time, even with the initial cut-off concerns. Many Thanks, Billy

Posted 4 weeks ago

“Basket was delivered on time. Was exactly what I ordered. Product was exactly as shown. Person receding the gift we’re surprised and loved it.”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hi Anna, Thank you for sharing your wonderful feedback, we appreciate it!! We're so pleased to hear the basket was delivered on time and exactly as you ordered. It's great to know the recipient was surprised and loved it. Many Thanks, GB Team

Posted 4 weeks ago

“Baskets and delivery were exceptional - website was very slow and had issues, took a very long time to order and process payment. I had multiple purchases which I had to input individually...not good.”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello Louise, Thank you for sharing your feedback, we appreciate it! We're thrilled you were happy with the baskets and delivery and sincerely apologise for the issues you experienced with our website when making multiple purchases. Your feedback is invaluable, and we’ll work on improving the website experience to make future orders smoother. Many Thanks, GB Team

Posted 4 weeks ago

“Excellent service. Great website and fantastic communication. Thank you so much”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello Danielle, Thank you for sharing your kind words, we appreciate it!! We're delighted to hear you found our website easy to use and experienced excellent service and communication. Thanks for your support, GB Team

Posted 4 weeks ago

“Always dependable Very Happy both ends Thank you !!!!!”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello Carleen, Thank you for taking the time to share your 5-star review, we appreciate it!! We're thrilled to hear you're happy on both ends with our dependable service. Many Thanks, GB Team

Posted 4 weeks ago

“I was impressed with the service and quality of the product”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello John, Thank you for your kind words, we appreciate it!! We’re thrilled to hear that you were impressed with both our service and the quality of the product. Many Thanks, GB Team

Posted 4 weeks ago

“Package arrived in excellent condition and the recipient loved it. Thank you so much.”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello, Thank you for sharing your wonderful feedback! We’re so glad to hear the package arrived in excellent condition and that the recipient loved it. Many Thanks, GB Team

Posted 4 weeks ago

“Awesome hamper, quick & on time delivery, appreciated by all 💕”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hi Meredith, Thank you for taking the time to share your great feedback, we appreciate it!! We're delighted to hear that your hamper arrived on time and was appreciated by all. Many Thanks, GB Team

Posted 4 weeks ago

“Gourmet basket had my order done and delivered in 3 days and so close to Christmas- you were fantastic when I was so disorganised- thank you and the recipients very pleased with the quality of the basket”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello, Thank you so much for sharing your kind words! We’re thrilled to hear that we could help you during the busy holiday season and that the recipients were pleased with the quality of the basket. Many Thanks, GB Team

Posted 4 weeks ago

“Excllent service. My friend loved the basket.”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hi Jackie, Thank you for sharing your kind feedback, we appreciate it!! We’re so happy to hear your friend loved the basket and that you were pleased with our service. Many Thanks, GB Team

Posted 4 weeks ago

“Looked good and everyone enjoyed the treats”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! We're delighted to hear that it looked good and everyone enjoyed their Gourmet Basket treats. Many Thanks, GB Team

Posted 4 weeks ago

“Really trustworth organisation and always a pleasure to hear back from the people who receive gifts from me”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello Sumit, Thank you for sharing your lovely feedback! We’re so glad to hear that you trust us and that the gifts bring joy to their recipients. It’s always a pleasure to be part of your thoughtful gestures. Many Thanks, GB Team

Posted 4 weeks ago

“You have done great for all 4 shipments that I ordered, cheers from Malaysia!”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello, Thank you so much for taking the time to share your kind words and support from Malaysia, we appreciate it!! We’re thrilled to hear that all of your orders were received well. Many Thanks, GB Team

Posted 4 weeks ago

“I ordered the wine and chocolates gift box for my girlfriend’s birthday and well wishes while she recovers from cancer treatment. My friend loved her gift box from GB. Ease of ordering online and her gift arrived on time. Would highly recommend Gourmet Basket to family n friends.”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello, Thank you for your heartfelt feedback. We’re so glad your friend loved her gift and that the process was smooth for you. Your recommendation means the world to us, and we’re honoured to be part of such a thoughtful gesture. Wishing your friend a speedy recovery and sending our best to you both. Many Thanks, GB Team

Posted 4 weeks ago

“Beautiful baskets and my recipients can’t believe how beautiful they are every Christmas xx”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello Michelle, Thank you for taking the time to share your lovely feedback, we appreciate it!! We’re thrilled to hear how much your recipients love the baskets each Christmas. Your continued support means so much to us. Many Thanks, GB Team

Posted 4 weeks ago

“Wonderful service for short notice on my behalf. Courteous and helpful.”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hi Lyn, Thank you for taking the time to share your kind words, we appreciate it!! We’re so glad we could assist you on short notice. It’s our pleasure to provide courteous and helpful service, and we truly appreciate your feedback. Many Thanks, GB Team

Posted 4 weeks ago

“Sent to our son to Congratulate him on his new job. He loved it! Beautiful quality, efficient delivery, excellent communication, great value. Thank you 😊”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hi Rosemarie, Thank you for sharing your wonderful feedback! We’re so happy to hear your son loved the gift and that everything met your expectations. We truly appreciate your kind words and support. Many Thanks, GB Team

Posted 4 weeks ago

“My bereaved sister in law was comforted by this gift and I was very pleased with gift and delivery.”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hi Sue, Thank you for taking the time to share your kind words. We’re so glad to hear that the gift provided comfort during such a difficult time. Many Thanks, GB Team

Posted 4 weeks ago

“Amazing, highly recommended!”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hi Bryce, Thank you for taking the time to share such amazing feedback, we really appreciate it!! Many Thanks, GB Team

Posted 4 weeks ago

“Lovely well packaged gift. Great for any event.”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 4 weeks ago

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Gourmet Basket is rated 4.6 based on 6,985 reviews