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Gourmet Basket Reviews

4.7 Rating 6,835 Reviews

92 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.7

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great varity in the basket and on time delivery”

Helpful Report

(Belrose) - Posted 7 hours ago

Hello Mawar, Thank you for taking the time to provide such a great 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 6 hours ago

“Delivery partner let you down, delivery was left in the foyer - not delivered directly to unit as addressed. Lemons and Limes in a fruit basket wasn't ideal, not something you can consume on either own.”

Helpful Report

(Belrose) - Posted 7 hours ago

Hello, We are sorry to hear about the disappointment caused by the delivery of this hamper and value your feedback. Unfortunately, our couriers are not given full access to some units/buildings and are instructed to leave at the foyer/reception. Our team sources local produce that is in season for each fruit hamper, this can vary from time to time based on availability. Many Thanks, GB Team

Posted 7 hours ago

“Delivery was quick. Love the basket.”

Helpful Report

(Belrose) - Posted 7 hours ago

Hi Mel, Thanks for taking the the time to leave such great feedback, we really appreciate it!! Many Thanks, GB Team

Posted 7 hours ago

“Exceptional quality and beautifully presented. The customer service was also exceptional. The website was easy to navigate and clear and concise! The presenation of the products were outstanding and made a real impact to the end user! Highly recommend. Can not fault at all and best of all all products were delivered on time as requested! Well done team!”

Helpful Report

(Belrose) - Posted 7 hours ago

Hi Lisa, Thank you for taking the time to leave such a fantastic review, we really appreciate it!! We are absolutely thrilled to hear that your experience with our hampers and customer service team was a great one!! We look forward to assisting you with many more occasions in the future. Many Thanks, GB Team Many Thanks, GB Team

Posted 7 hours ago

“Gourmet basket put together an exceptional hamper which was presented beautifully. The recipient was overwhelmed by the basket. A truly wonderful customer service experience.”

Helpful Report

(Belrose) - Posted 7 hours ago

Hello Anthony, Thank you for taking the time to leave such wonderful feedback, we really appreciate it!! We are thrilled to hear that your recipient loved their Gourmet Basket and our customer service team was able to assist you with this order. Many Thanks, GB Team

Posted 7 hours ago

“Very happy with service. The Birthday boy,loved his whisky gift”

Helpful Report

(Belrose) - Posted 7 hours ago

Hello, Thank you for taking the time to leave a 5-star review, we really appreciate it!! We are delighted to hear that your recipient enjoyed their Whisky. Many Thanks, GB Team

Posted 7 hours ago

“PAID FOR EXPRESS DELIVERY AND TOOK OVER A WEEK TO ARRIVE, DAYS AFTER THE RECIPIENTS BIRTHDAY.”

Helpful Report

(Belrose) - Posted 7 hours ago

Hello, Thank you for taking the time to provide your feedback. Unfortunately, this is why we like to be transparent with our customers during checkout to note that these are 'preferred' delivery dates and are not guaranteed as some delays are unforeseen. Apologies for any disappointment this delivery caused you and your recipient. Many thanks, GB Team

Posted 7 hours ago

“Great price, prompt delivery, easy to send out a gift to someone.”

Helpful Report

(Belrose) - Posted 7 hours ago

Hello, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are thrilled to hear that you found our website easy to use and hope your recipient enjoyed their Gourmet Basket. Many Thanks, GB Team

Posted 7 hours ago

“Great Service and fast delivery.”

Helpful Report

(Belrose) - Posted 7 hours ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 7 hours ago

“Received this review BUT haven't received our order yet! This follows on issues with ordering them.”

Helpful Report

(Belrose) - Posted 8 hours ago

“Website easy to navigate, prompt delivery.”

Helpful Report

(Belrose) - Posted 8 hours ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 7 hours ago

“The honey leaked all over the hamper.”

Helpful Report

(Belrose) - Posted 8 hours ago

Hello, Thank you for the time to provide your feedback. We understand how disappointing it is that your hamper was not received as we had intended. Our team do their best to ensure every hamper is packed both presentably and protectively for every recipient, however, unfortunately sometimes during transit, we can experience some damaged items when our hampers are not handled with care. Please reach out to our customer service team who will be able to assist in rectifying this matter for you. Many Thanks, GB Team

Posted 7 hours ago

“I am amazed at the service. I am in New Zealand and ordered online (yesterday) a gift box for family member in hospital in country NSW, which was delivered to them in less that 24 hours. Thankyou so much. It makes up in a big way for not being able to come and visit them.”

Helpful Report

Posted 1 week ago

Hi Nick, Thank you for taking the time to leave such a fantastic review, we really appreciate it!! We are so happy we were able to assist you and your family during this difficult time. Many Thanks and Well Wishes, GB Team

Posted 1 week ago

“Really enjoyed the food & Drink.”

Helpful Report

(Belrose) - Posted 4 weeks ago

Hello Honor, Thank you so much for taking the time to provide such great feedback, we really appreciate it!! Many Thanks, GB Team

Posted 4 weeks ago

“I would recommend Gourmetbasket for any gift. I have used them for birthdays so far and they are such a great surprise. Everyone has loved their baskets and there is such a great range to choose from.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Narelle, Thank you for taking the time to leave such a great review, we really appreciate it! We are thrilled to hear our wide range of Gourmet Baskets has delivered many birthday surprises. Many Thanks, GB Team

Posted 1 month ago

“The person who received the gift was most appreciative and liked it very much.”

Helpful Report

(Belrose) - Posted 1 month ago

Hello, Thank you for taking the time to provide such fantastic 5-star feedback, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“Unfortunately the parcel was not delivered, even though the offce is clearly marked, easily found and was constantly manned. The parcel was delivered to the closest post office and when received by the recipent, the cheese was warm and therefore had to be thrown away. I am extremely dissapointed as it does not give a good impression of my business.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Michelle, Thank you for taking the time to provide your feedback. We are so sorry to hear about the issues you faced with your delivery. Please do not hesitate to reach out to our Gourmet Basket team for further assistance on this matter. Many Thanks, GB Team

Posted 1 month ago

“Such a lovely hamper which I sent to a family member who just found out she has breast cancer.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Jennifer, Thank you for taking the time to provide such lovely feedback, we really appreciate it. We are so sorry to hear about your family member and glad our Gourmet Basket was able to help on this occasion. Many Thanks, GB team

Posted 1 month ago

“Excellent and well worth I'm will definitely use this service again...!”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Sue, Thank you for taking the time to provide such fantastic feedback, we really appreciate it!! We are thrilled to hear that you enjoyed your Gourmet Basket experience and will be using our company again. Many Thanks, GB Team

Posted 1 month ago

“Even though the requested date in not guaranteed, they delivered the day I asked for (was for a birthday, meant a lot to me to be delivered that day). The basket was amazingly put. I placed the order over a week before.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Silvia, Thank you for taking the time to provide such lovely feedback, we really appreciate it!! We are thrilled to hear that your Gourmet Basket arrived on time for your recipient's birthday. Our team do their very best to ensure all our hampers arrive on their preferred delivery date. Many Thanks, GB Team

Posted 1 month ago

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Gourmet Basket is rated 4.7 based on 6,835 reviews