Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,060 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our dear friend received her pamper hamper or 'care package', which was able to be delivered same day. Extremely pleased and surprised and can't wait to have a relaxing bath, wrap herself up in the plush robe and enjoy the goodies in the hamper. The Bath Brew Milk Bath Soak and Urban Rituelle White Lotus Geranium Leaf and Bergamot Soy Candle were added to the pamper hamper and the ease of online ordering and processing enabled the despatch same day in the Sydney area. The excellent range of options available enabled the gift to be personalised perfectly. Will highly recommend to everyone.”

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Posted 7 months ago

Hi Greg, Thank you so much for taking the time to provide such fantastic feedback and photos!! We are delighted to hear that your friend enjoyed all the goodies in her Pamper Hamper and your experience ordering with us was such a great one! Many Thanks Gourmet Basket

Posted 7 months ago

“Not good value for money”

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Posted 8 months ago

Hi There, We're sorry to hear that you feel like your purchase was not a good value for money. We strive to offer fair and competitive pricing, but we understand that perceptions can vary. We appreciate your feedback and will use this to make a positive change to some of our pricing. Many thanks, CS Team

Posted 8 months ago

“Very good quality food & packaging. I have been told the fruit was exceptionally fresh & tasty.”

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Posted 8 months ago

Hi Barry, Thanks for taking the time to provide such fantastic feedback! We are thrilled to hear that the receiver found our fruit hamper so tasty and fresh. Many Thanks Gourmet Basket

Posted 8 months ago

“Delovered on time, and much enjoyed”

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Posted 8 months ago

Hi Margaret, Thanks so much for taking the time to provide such great feedback, we appreciate it! So glad to hear that the hamper arrived on time and was very much enjoyed. Many Thanks Gourmet Basket

Posted 8 months ago

“I realize order was short notice but was not delivered until Aug 13 when tracker predicted 12th”

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Posted 8 months ago

Hi Alex, Thanks for taking the time to provide us with your feedback. We are sincerely sorry to hear that your basket did not arrive on the date expected. Unfortunately, we cannot foresee any delays within the delivery network. Glad to hear it arrived the next day. Many Thanks GB Team

Posted 8 months ago

“Easy to order, good range of options available, receiver was very happy with basket.”

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Posted 8 months ago

Hi Wendy, Thanks so much for taking the time to provide such fantastic feedback! We are delighted to hear that you found some great options on our website and the receiver thoroughly enjoyed their hamper. Many Thanks Gourmet Basket

Posted 8 months ago

“I did not see or taste the basket so can not comment on these but I am very pleased with the service and options the website provides”

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Posted 8 months ago

Hi Anat, Thank you for taking the time to leave a 5-star review, we appreciate it! We are so happy to hear that you were able to find everything you were looking for on our website and were happy with the service offered by our team. Many Thanks Gourmet Basket

Posted 8 months ago

“My brother was very happy with the gift. Great quality and fast, efficient delivery.”

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Posted 8 months ago

Hi Charlotte, Thanks for taking the time to provide us with such great feedback! We are thrilled to hear you and your brother were happy with both the hamper and the service provided by Gourmet Basket Many Thanks GB Team

Posted 8 months ago

“delivered promptly”

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Posted 8 months ago

Hi There, Thanks for taking the time to provide us with a 5-star review, we appreciate it! Many Thanks Gourmet Basket

Posted 8 months ago

“The delivery was right on time. The basket was a gift for a colleague who was retiring. I know she has a sweet tooth and loves chocolate.”

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Posted 8 months ago

Hi Kathy, Thank you for taking the time to provide such lovely feedback! We are delighted to hear that the hamper arrived on time and ticked all the boxes for your colleague's sweet tooth. Many Thanks Gourmet Basket

Posted 8 months ago

“Gorgeous basket, recipient was very pleased, excellent value . Will use again and highly recommend this company”

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Posted 8 months ago

Hi Adele, Thank you for taking the time to provide such great feedback! We are thrilled to hear you were pleased with not only the value but the Gourmet Basket itself. We look forward to preparing the perfect hamper for your next occasion. Many Thanks GB Team

Posted 8 months ago

“Love the presentation. Delivery took some time so needed to send earlier if you want it to arrive on or before a special day.”

Gourmet Basket 5 star review on 13th August 2024

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Posted 8 months ago

Hi Bronwyn, Thank you so much for taking the time to provide such lovely feedback along with the beautiful photo of your Gourmet Basket. We are delighted to hear you loved the presentation and hope you enjoy all of the goodies inside. Many Thanks GB Team

Posted 8 months ago

“Easy ordering and delivered when requested.”

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Posted 8 months ago

Hi There, Thank you for taking the time to provide such great feedback, we appreciate it! Many Thanks GB Team

Posted 8 months ago

“Thanks for the beautiful gift and wonderful service…”

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Posted 8 months ago

Hi Charbel, Thank you for taking the time to leave such great feedback! We are so glad you loved your Gourmet Basket and the service provided along with it. Many Thanks GB Team

Posted 8 months ago

“Great service! My mother-in-law loved the gift. I also appreciate that their client help desk responded quickly to my additional requests. Thanks Gourmet Basket.”

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Posted 8 months ago

Hi Mairin, Thank you so much for taking the time to leave such lovely feedback! We are thrilled to hear that our customer service team were able to assist you in creating the perfect hamper for your Mother-in-law. Many Thanks GB Team

Posted 8 months ago

“The whole process from order to delivery professional journey.”

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Posted 8 months ago

Hi Kay, Thank you for taking the time to provide us with such great feedback! We are so glad that you enjoyed your experience with Gourmet Basket from start to finish. Many Thanks GB Team

Posted 8 months ago

“My friend was vet happy with her basket. Inhave other brands before and she said this was the best she had ever received. Thank you for your efficient service”

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Posted 8 months ago

Hi Gai, Thank you so much for taking the time to leave such wonderful feedback! We are thrilled to hear your recipient has enjoyed her Gourmet Basket as much as she did. Many Thanks GB Team

Posted 8 months ago

“Phone help very good when selecting appropriate hamper & delivery to NT bang on time 👏🏿👌”

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Posted 8 months ago

Hi Susan, Thank you so much for taking the time to provide such great feedback! We're so happy to hear that our team were able to assist you with the right selections for your Gourmet Basket. Many Thanks GB Team

Posted 8 months ago

“Lovely basket. Delivered quickly. Highly recommend Gourmet Basket.”

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Posted 8 months ago

Hi There, Thank you so much for taking the time to provide such great feedback, we appreciate it! Kind Regards Gourmet Basket

Posted 8 months ago

“My sister had very eclectic tastes no alcohol no flowers she was absolutely thrilled with her gift said I love it several times very unusual so thank you well done”

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Posted 8 months ago

Hello Sandra, Thank you for taking the time to leave such fantastic feedback!! We are thrilled to hear our Gourmet Hampers hit the mark with your sister!! We like to make sure there is something for everyone's taste. Many Thanks GB Team

Posted 8 months ago

Gourmet Basket is rated 4.6 based on 7,060 reviews