Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,060 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 23rd November 2024

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Gourmet Basket 5 star review on 13th August 2024

BRONWYN Kerr

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was beautiful and high quality but unfortunately it arrived one day after the required date. Even if they advised to order for one day earlier as this could happen, still was disappointing.”

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Posted 3 years ago

Hi There, Thank you for your feedback. We are sorry the hamper didn't arrive on your selected preferred delivery date, but we are glad they enjoyed the hamper/products. Thank you, GB Team

Posted 3 years ago

“This was so cute. They loved their gift. It did arrive 5 days earlier than I selected though, but other than that I am so happy with my purchase”

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Posted 3 years ago

Hi Amber, THank you for your feedback. We are sorry the hamper arrived earlier than expected, but we are so happy they loved the hamper!! See you soon :) GB Team

Posted 3 years ago

“Easy, simple no fuss, responsive. Web page was self explanatory.”

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Posted 3 years ago

Hi There, Thank you so much for your feedback!! See you soon :) GB Team

Posted 3 years ago

“I really don’t know because l haven’t heard from the recipient”

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Posted 4 years ago

Hi Allan, Thank you for your feedback. Please know we have also sent you a direct message. Thanks! GB Team :)

Posted 4 years ago

“Good opton selections to suit recipients, & easy website ,efficient delivery.”

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Posted 4 years ago

Hi Gordon, Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“Due to COVID I decided to sent gift boxes to my sister in Australia. I am very pleased with the service. The boxes arrived intact and on time, the first one slightly earlier. I would like to see more variations of not necessarily booze! I saw some with soaps and stuff but have no idea what they are like so tend to choose what I know. All in all you saved me Gourmet Basket and you cheered my sister up too. Thank you.”

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Posted 4 years ago

Hi Winnie, Thank you so much for your feedback! We are pleased to hear you enjoyed your overall experience with us and that the hamper cheered up your sister! We hope to see you soon :) GB Team

Posted 4 years ago

“Basket arrived as requested. Recipient mentioned she would use all contents.”

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Posted 4 years ago

Hi Rosalie, Thank you for your feedback. We are so pleased the recipient enjoyed the hamper!! See you soon :)

Posted 4 years ago

“The recipient appreciate the lovely packing”

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Posted 4 years ago

Hi Paula, Thank you so much for your feedback! We are so pleased they loved it! See you soon :)

Posted 4 years ago

“My friend loved the products & the presentation. I loved how easy it was to send a gift for my Vegan friend. Thank you so very much”

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Posted 4 years ago

Hi Jillian, We are so pleased she loved the hamper and that you enjoyed your experience with us :) See you soon! GB Team

Posted 4 years ago

“Hi All ,customer service , delivery reliability, quality of products were all very good. Receiptents of Easter hamper loved the products and a treat out of the ordinary. For me, pennies well spent to bring joy to others.”

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Posted 4 years ago

Hi Thara, We are so please you enjoyed your experience with us, and that the recipients loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“the service and delivery were the best”

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Posted 4 years ago

Hi Nicole, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“My recipient loved their delivery. What disappointed me was that I was informed (online) that the delivery date would be 1st April. Given the recipients birthday was 2nd April (but that was a public holiday) I was happy with that. However it was delivered on 30th March. I admit to being rather annoyed about that. Perhaps I should have stipulated that I WANTED it delivered on 1st April.”

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Posted 4 years ago

Hi Liz, Thank you for your feedback. We are sorry to hear the hamper arrived earlier than expected, but we are so happy to hear your recipient loved her hamper! We hope to see you again, GB Team :)

Posted 4 years ago

“Ordered from the other side of the world and it was delivered exactly when promised to the delight of the recipients. Tasty goodies and much appreciated. Thank you.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback! We are so pleased you enjoyed your experience with us and that they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“excellent easter gift for grandchildren tasteful ln presentation and taste !!! thought the postage was expensive”

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Posted 4 years ago

Hi Kate, We are sorry to hear the postage was on the expensive side, please know the costing is pending the location and size of the hamper. However we are so pleased she loved the gift!! Thanks, GB Team

Posted 4 years ago

“great customer service, prompt response 😃”

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Posted 4 years ago

Hi Kat, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“No phone call as instructed prior to delivery. Came two days early. Recipients said they "really liked it" though.”

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Posted 4 years ago

Hi Christine, Thank you so much for your feedback. Unfortunately the drivers do not have a phone to make calls to the recipient - but we are so very pleased the recipient really liked the hamper! Thank you, GB Team

Posted 4 years ago

“Gift was well received”

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Posted 4 years ago

Hi David, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Extremely dependable and presentation always first class Your my go to for spoiling people Thanks again”

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Posted 4 years ago

Hi Grant, Thank you so much for your feedback and we are so happy to hear we are your 'go to'! See you soon :) GB Team

Posted 4 years ago

“The contents of the package were well received by the recipient, although they did make a comment about the fact the box was more than half full of scrunched paper packaging.”

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Posted 4 years ago

Hi Rhonda, Thank you for your feedback, it means so much to us. We fill the box with packing paper, to help protect the items from being damaged in transit. We hope the recipient loved the hamper & we hope to see you again. Thanks :) GB Team

Posted 4 years ago

“Delievered on Time without any issues. However I faced some issues to add the item to my order and I chose it to be packeged (For Her) but it was packaged in the normal gourmet packaging!”

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Posted 4 years ago

Hi Madonna, Thank you so much for your feedback. We are so sorry to hear you had some difficulties with the hamper, but we hope the recipient loved it. Thank you, GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,060 reviews