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Gourmet Basket Reviews

4.6 Rating 7,060 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,255
 Metrics Info
4.6
Based on 7,060 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Anonymous
Verified Buyer
“Thank you. I requested the delivery to be delivered on Monday. However it wa delivered a few days before on Friday”
Helpful Report
Posted 4 years ago
Lorraine Parker
Verified Buyer
“My brother-in-law said the basket was great”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Gift was appreciated & enjoyed very much thanks”
Helpful Report
Posted 4 years ago
That's great to hear, we're glad you enjoyed your Gourmet Basket Experience! Thank you for leaving your feedback - Jen
Posted 4 years ago
Genevieve Peters
Verified Buyer
“geat basket would have preferred a longer best before date on the cheese as it was due the day it arrived”
Helpful Report
Posted 4 years ago
Gloria Scott
Verified Buyer
“Great selection of hampers and add ons.”
Helpful Report
Posted 4 years ago
Valentina Fantone
Verified Buyer
“I didn’t get to see the basket. I’m only going by the feedback I got from daughter-in-law. I expected more fuss but she said that it was nice.”
Helpful Report
Posted 4 years ago
Janet Melnyk
Verified Buyer
“The service was impeccable. Staff contacted me when an item was not available to offer a substitute. Delivery was slower than advised but did get to recipient eventually.”
Helpful Report
Posted 4 years ago
Helen Mollard
Verified Buyer
“It was enjoyed by the recipient.”
Helpful Report
Posted 4 years ago
Andrea Vincent
Verified Buyer
“Delivered a day earlier than requested”
Helpful Report
Posted 4 years ago
Leanne Tunbridge
Verified Buyer
“THE RECIPIENT LOVED IT”
Helpful Report
Posted 4 years ago
Judy Dungey
Verified Buyer
“Basket arrived right on time and left at the door as requested. My friend said she loved the contents and was thrilled.”
Helpful Report
Posted 4 years ago
Pamela Swansson
Verified Buyer
“My son said he was very happy with his gift hamper”
Helpful Report
Posted 4 years ago
Liz Webb
Verified Buyer
“Despite the fact that I placed the order several weeks before the due date, I was rung on the Friday afternoon before to be told that my order couldn't be filled. I had to quickly find something suitable to replace it. The time I took to choose something I thought my daughter would love and appreciate was then shortened to a rushed..what else can I do... In the end she did like what I purchased, but I personally think it would be better to make it ABUNDANTLY clear , perhaps if you order cheeses like I did, that the order won't be delivered on a Monday, even after I went back and looked, it was still hard to notice the small print at the top of the order page. I mean you're looking at the order, not the print at the top or the bottom of the page. perhaps a warning when you actually fill out the order to confirm something reminding you that the order cannot be delivered on a Monday.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Loved your basket, super high quality. The character limit on the card was pretty annoying though, I want to write whatever I want.”
Helpful Report
Posted 4 years ago
Rose Micucci
Verified Buyer
“Delivered on time but customer service on the phone wasnt helpful as I wanted her to be.”
Helpful Report
Posted 4 years ago
Fiona Mcilwaine
Verified Buyer
“great follow up after missed delivery”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Beautiful products. The only issue was the box delivered to the hospital didn't state perishable items so was just sent to the loading dock with the rest of the hospital stores so wasn't delivered until late in the afternoon. It would be great if couriers knew to deliver to reception desks instead”
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Posted 4 years ago
Heather White
Verified Buyer
“Beautifully presented gift box filled with lovely, tasty goodies. Bought for my sister for her birthday since we can't be together due to covid. I would have no hesitation in recommending gormet basket.”
Gourmet Basket 4 star review on 11th September 2020
Helpful Report
Posted 4 years ago
Hi Heather, that's great to hear! Thank you for leaving your photo and feedback. I'm glad your sister enjoyed her birthday - Jen
Posted 4 years ago
Cecilie Dickson
Verified Buyer
“As always a beautiful basket. My only comment would be that on previous occasions I have been able to add items to the basket I ordered. I do realise it was around Fathers Day but wanted it on the Monday so was a little disappointed. Other than that, great!!”
Helpful Report
Posted 4 years ago
Sonya Holder
Verified Buyer
“The basket arrived one day late (due to Covid) but was perfect for my Dad! He rarely treats himself to anything so this box made him feel really special. (I chose the international beers basket) The packaging was beautiful and he loved the card I wrote for him. He is 73 years old so moments like these are cherished and remembered for a long time. I plan on using your services in December for all my Aussie family.❤️”
Helpful Report
Posted 4 years ago
Gourmet Basket is rated 4.6 based on 7,060 reviews
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