Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,971 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,971 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and service”

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Posted 3 years ago

“Great, but would love if I could add more than 3 beers to an order”

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Posted 3 years ago

“Delivery was later than initially advised.”

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Posted 3 years ago

“Sample review comment”

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Posted 3 years ago

“Beautifully presented and delivered on the day I requested”

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Posted 3 years ago

“Absolutely amazing hampers and amazing service! I accidentally made a mistake on the order and the absolutely delightful Brooke in customer service rectified this instantly and the hamper was received the following day! My mother adored this hamper and I will certainly be back, not only for the amazing products, but the amazing customer service that is offered.”

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Posted 3 years ago

“The loved the gift and it arrived prior to the original date, which was just ideal.”

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Posted 3 years ago

“In spite of giving over 2 weeks notice of the required delivery date of a bottle of French champagne - and discussing by phone the current transport delays with the agent from Gourmet Baskets - my order was not despatched from interstate until 24 hours before delivery...! and hence did not make it on time. In fact, 4 days later, still not seen. $120 down the drain. Very, very disappointing.”

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Posted 3 years ago

“My son was very pleased with the basket.”

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Posted 3 years ago

“To date my son has not recieved his birthday gift basket that I ordered on 28 August 2021 and ask if it could be delivered on or just after his birthday on 30 August 2021. When I inquired, which I have done twice by email, they said they tried to deliver it twice, however there was only ever one card left to say they had tried to deliver and then just a few days ago, I got an email to say the address was incorrect. Which it is not. My son has since got in touch with your company and they are trying to remedy this. I would have to say I am extremely disappointed with this as it was a birthday gift from us here in NZ.”

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Posted 3 years ago

“excellent packaging and exactly as sold on website”

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Posted 3 years ago

“These beautiful delicious baskets of joy are a family favourite”

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Posted 3 years ago

“Good choices and easy to add extras! Will definitely contact Gourmet Basket again”

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Posted 3 years ago

“This was my first purchase with Gourmet Basket. I looked at a few companies but what stood out for me was the fact you can custom design your own basket. I purchased a wedding gift for my niece who absolutely loved it. The customer service is exceptional and I have already recommended Gourmet basket to my sister who has just purchased a gift for a friend. Highly recommend and definitely will be my go to for future gifts.”

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Posted 3 years ago

“It arrived before the date which was awesome, and my stepdad was very happy”

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Posted 3 years ago

“This was delivered to my Son in law for birthday/ fathersday / Lockdown gift. He enjoyed the beers and the snacks”

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Posted 3 years ago

“Receiver loved the hamper”

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Posted 3 years ago

“The basket was delivered on the day expected and the items were just as the website showed.”

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Posted 3 years ago

“Loved the wine basket”

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Posted 3 years ago

“Not happy. For $180 I was expecting more than a cheap bottle of red and the wrong ratio of cheese to other toppings. If you have such strong flavours like caramelized onion, fig log etc you need more than 1 small cheese to balance them out. Its very ironic that it came with a book on how to balance platters to have the complete wrong balance.”

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Posted 3 years ago

Gourmet Basket is rated 4.6 based on 6,971 reviews