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Gourmet Basket Reviews

4.6 Rating 7,060 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,255
 Metrics Info
4.6
Based on 7,060 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Jason McKee
Verified Buyer
“Good basket delivered on time however delivery driver left it vulnerable on the driveway instead of securely by the door, disappointed as it could easily have been stolen.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“My Mum loved her gift, however it was delivered a day early???”
Helpful Report
Posted 4 years ago
Carolyn Smith
Verified Buyer
“Excellent on line service”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Basket was delivered earlier than requested. I realise it is a busy weekend with Mother’s Day on Sunday and my aunt was delighted with it Thanks”
Helpful Report
Posted 4 years ago
Zoe
Verified Buyer
“Brilliant service, really easy to use and the options are incredible. The price is a bit steep but we'll worth it.”
Helpful Report
Posted 4 years ago
Mike Armstrong
Verified Buyer
“Excellent treats and great wines – a gift much appreciated by my friends”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“My sister loved her gourmet basket of goodies”
Helpful Report
Posted 4 years ago
Marja Kneepkens
Verified Buyer
“The whole selection and ordering process was quick and easy, and my son loved the selection. Despite advertised courier hold-ups it arrived first thing in the morning on the right day. My only disappointment was 'losing' the $10 international visitor discount that came up first time I went in but not when I ordered.”
Helpful Report
Posted 4 years ago
James Wilkinson
Verified Buyer
“Pretty darn good”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Lovely packaging and good customer service, I would have liked to have been notified of when my package which was late because of items that were not in stock, had been delivered. I would also recommend to update the listings in the catalogue once things are not in stock, instead of advertising them as in stock, only to be notified that certain items in the package were not in stock after I had purchased the packages already. Other than that, great service i have recommended to other people.”
Helpful Report
Posted 4 years ago
Robyn Callinan
Verified Buyer
“I was very happy with Gift basket and it's product though it hadn't arrived when it should have despite being organised a number of days ahead. In saying that when I spoke to a representative they were very helpful and the gift box arrived the next day. The recipient was very happy with the contents of the gift box.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“All good. My mother enjoyed it”
Helpful Report
Posted 4 years ago
Cathryn Proudfoot
Verified Buyer
“My friend received his basket on the day requested and was thrilled with it - thanks so much. I don't know if all contents are made in Australia / Australian owned / made. This information would be great to have on your website.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I was pleased with the options and the delivery was up to standard. As my package couldn't be delivered on the day, it was delivered the next day! thank you :)”
Helpful Report
Posted 4 years ago
Helen Hollinshead
Verified Buyer
“It appeared to be well received and appreciated”
Helpful Report
Posted 4 years ago
Jazmine McNamara
Verified Buyer
“need tracking emails, there was no communication after ordering about delivery or confirmation of delivery”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Arrived a day earlier than requested and the recipient/s loved it!”
Helpful Report
Posted 4 years ago
Ian Macpherson
Verified Buyer
“Very prompt delivery.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“My friend received a lovely coffee lovers basket for her birthday filled with things she loves. It was assembled neatly, presented with quality products, and delivered promptly, safely and with due care.”
Helpful Report
Posted 4 years ago
James Clarke
Verified Buyer
“Delivery precisely as requested. Package was good and appreciated. Thank you.”
Helpful Report
Posted 4 years ago
Gourmet Basket is rated 4.6 based on 7,060 reviews
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