Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,971 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,971 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Excellent service and delivered on time”

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Posted 3 years ago

“My son-in-law was absolutely thrilled with his boutique beers hamper. Hamper arrived on time in Perth for him to enjoy on his birthday. Thank you”

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Posted 3 years ago

“Recipients were taken back with contents and quality of basket, along with packaging”

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Posted 3 years ago

“My friend was recovering from Surgery and this basket really helped her heal!”

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Posted 3 years ago

“Products looked very nice although I haven't seen them in person. the delivery times were a bit slow but that was probably due to the COVID delivery issues. they arrived safety all the same which is very very good ! Maree”

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Posted 3 years ago

“Great variety of baskets to suit every occasion and appealing to everyone”

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Posted 3 years ago

“My niece and her fiance absolutely loved it as it was a nice surprise being in lockdown.”

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Posted 3 years ago

“Excellent service. Great product”

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Posted 3 years ago

“Excellent service and quality”

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Posted 3 years ago

“Perfect Gift! For my Nephew. He Loves it!”

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Posted 3 years ago

“Lovely gifts”

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Posted 3 years ago

“Basket was 5 days late and had plenty of notice for a very special 70th. The alcohol ordered with basket didn't arrive and if I didn't specifically ask my friend if she liked the bottle, I would never have known they didn't deliver it. They did fix it but too late.”

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Posted 3 years ago

Hi Trace, Thank you for taking the time to provide us with you feedback. We can see you have reached out to our customer service team and they have worked with you, doing their best to rectify the matters you have raised. With this said, we do understand your experience wasn’t a positive one this time round and we apologies for any inconvenience caused. We hope the hamper was still enjoyed. Thank you, GB Team

Posted 3 years ago

“Basket was as expected. Delay with delivery far from acceptable.”

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Posted 3 years ago

“Delivered quickly”

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Posted 3 years ago

“Great basket warmly welcomed !”

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Posted 3 years ago

“I was very impressed with your service. You kept me up todate with my order, and it was presented beautifully on arrival.”

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Posted 3 years ago

“Poor performance. Baskets were not delivered on the correct day. No communication to advise of this from Gourmet Basket.”

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Posted 3 years ago

“Variety options to choose from with high-quality gift ideas.”

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Posted 3 years ago

“My family greatly enjoyed the variety of foods in the basket.”

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Posted 3 years ago

“They absolutely adored the great variety of foods and beverages in their gourmet basket”

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Posted 3 years ago

Gourmet Basket is rated 4.6 based on 6,971 reviews