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Gourmet Basket Reviews

4.6 Rating 6,935 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,218
 Metrics Info
4.6
Based on 6,935 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Carol James
Verified Buyer
“Recipient loved the gift box & was very greatly for the high quality of items.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“It was an efficient service from ordering to delivery. Thank you!”
Helpful Report
Posted 1 year ago
Sandra Toal
Verified Buyer
“Customer service was great. So was the product. Will recommend to others”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Everything seemed fine however I didn't get any email confirmation of the hamper being delivered. I had to follow up myself which took some of the convenience out of it for me.”
Helpful Report
Posted 1 year ago
Dez Boote
Verified Buyer
“Fantastic service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Speedy delivery & delicious food & wine. My mum loved her birthday surprise- thank you so much, will definitely be using your services again. Sender in NZ”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Omg! the best variety, quality and price by far, ease of ordering, prompt delivery, extremely satisfied customer.”
Helpful Report
Posted 1 year ago
Linda Cutmore
Verified Buyer
“Easy to order and great communication concerning what was ordered and when the recipient received the basket. Perfect gift for the occassion.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Really great service, our basket was ordered one afternoon and arrived the next day. It was very well packed and all the items in the basket arrived in excellent condition. It will be first prize in a raffle to raise funds for cancer research and we hope to sell a lot of tickets.”
Helpful Report
Posted 1 year ago
Andrew Cook
Verified Buyer
“The basket was very much appreciated by the recipient. Very promptly delivered”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Ordered online and the item was delivered on schedule exactly as described. Recipient was very pleased with the gift.”
Helpful Report
Posted 1 year ago
Phillip Waind
Verified Buyer
“Fantastic all round.won’t hesitate to use this service again”
Helpful Report
Posted 1 year ago
Melanie McCallum
Verified Buyer
“The recipient was thrilled with the quality of the goods and presentation. I was thrilled with this and the care taken to deliver it to the right part of the hospital. Thank you so much.it brought comfort and joy in very trying times.”
Helpful Report
Posted 1 year ago
Tracey Wright
Verified Buyer
“Custom basket contents are overpriced - the overall markup is about 50%. The basket didn’t arrive on the scheduled delivery day of Friday, and instead arrived the following Monday.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“AMAZING SERVICES & SUPER EFFICIENT!”
Helpful Report
Posted 1 year ago
Hollie Morse
Verified Buyer
“Highly recommend this company for gifts and hampers have used Gourmet Basket for a number of gifts”
Helpful Report
Posted 1 year ago
Cassandra McBurnie
Verified Buyer
“I won't order from Gourmet Basket again. I specified the day I wanted the box delivered, but received notification that it had been delivered the day before. The box contained fresh cheese and I specified a particular day because I knew the recipients would be home. When I rang to discuss the early delivery, I felt dismissed by the person I spoke to - there was no apology - just "oh, I see what has happened here..." So no, I won't order from GB again.”
Helpful Report
Posted 1 year ago
Manoj Chand
Verified Buyer
“nice customer service”
Helpful Report
Posted 1 year ago
Kristy Post
Verified Buyer
“Great service. Only minor issue is that I did not receive a confirmation email (as promised) when the basket was actually delivered.”
Helpful Report
Posted 1 year ago
Michael O'Dea
Verified Buyer
“It was a very sad occasion and the basket full of wonderful goodies cheered everyone up. Thanks for your prompt delivery and wonderful selection of top quality goodies.”
Helpful Report
Posted 1 year ago
Gourmet Basket is rated 4.6 based on 6,935 reviews
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