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Gourmet Basket Reviews

4.6 Rating 6,936 Reviews
92 %
of reviewers recommend Gourmet Basket
4.6
Based on 6,936 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

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Anonymous
Anonymous  // 01/01/2019
Recipients were most impressed with the presentation of the gift and the goods in the box. We, the senders are impressed that it was delivered on the requested date given.
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Posted 3 years ago
Gift has not arrived!
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Posted 3 years ago
Delivered on time and looks great
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Posted 3 years ago
generally too expensive
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Posted 3 years ago
Sadly one of the baskets I ordered was delivered a day early - last Sunday- and the recipients weren’t home and it has disappeared so no Christmas present for my son who I have t been able to see since lockdown 😭
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Posted 3 years ago
Great service
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Posted 3 years ago
We have had very good feedback from our clients, thank you.
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Posted 3 years ago
Terrible. I ordered 48 hours in advance and never got delivered, even though delivery was to a suburb in metro Sydney. Won’t be ordering from here again
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Posted 3 years ago
Delivery was two days ahead of schedule when no one would be home. Shouldn’t ask for a delivery date if not going to follow it. Lucky a friend went by to pick it up and recipient happy with the goods
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Posted 3 years ago
Amazing delivery and purchase items.
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Posted 3 years ago
The basket was received ahead of the eta and my family were thrilled with the contents. The website wasn't really easy to use. I spent a lot of time navigating my way through to the end but it seems to be worth it according to my family.
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Posted 3 years ago
All was excellent, I did not need the multitude of emails I received trying to get me to buy more.... Cut down on the advertising after I have already bought something.
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Posted 3 years ago
Great service and delivery. Signature on delivery which is good that it wasn't just dropped off.
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Posted 3 years ago
The original request was for a 20th December delivery of the Christmas box and they received it on the 13th yet you were still advertising until just the other day that Christmas deliveries could still be made. That was a bit disappointing. The box itself was great and it was delivered to the right place so that was all good. It is a seamless way to provide a gift when the postal service from overseas is so haphazard at the moment. Thank you.
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Posted 3 years ago
Difficult to rate as the basket arrived quickly and was good quality. The only issue was the cheese had to be thrown away as the basket hadn’t been refrigerated and the cheese arrived very hot. Disappointing given I purposely chose one that had a cheese and wine duo. Would buy again but not with perishable items unless guaranteed refrigeration.
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Posted 3 years ago
I found a suitable hamper, the site was easy and straightforward to use, delivery was as ordered. I am very happy and would use again.
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Posted 3 years ago
Wanted something different than flowers My uncle had passed away It was a gift for my Aunt from her sister Who lives in another state
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Posted 3 years ago
Easy to order, very good progress tracking, delivered on time, recipients loved it
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Posted 3 years ago
Quick delivery and easy purchasing. Thanks
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Posted 3 years ago
very short notice thank you
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Posted 3 years ago
Gourmet Basket is rated 4.6 based on 6,936 reviews