Login
Start Free Trial Are you a business?? Click Here

Gourmet Basket Reviews

4.6 Rating 7,060 Reviews
92 %
of reviewers recommend Gourmet Basket
4.6
Based on 7,060 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

Write Your review

Great customer service and easy to use website and processes to follow to order a beautiful item for lots of different kinds of occasions! Would definitely use gourmetbasket again.
Helpful Report
Posted 4 years ago
My mother loved the basket. Only issue is late delivery with arrival 4 days after expected delivery date, but that was a minor inconvenience.
Helpful Report
Posted 4 years ago
Basket was great unfortunately the delivery was delayed and missed the reason it was ordered.
Helpful Report
Posted 4 years ago
incorrect melting moments were delivered, 1*Choc salted caramel and 1*Raspberry white chocolate were ordered - 2*Choc salted caramel were delivered. Not a big thing but it is always good to get what is ordered
Helpful Report
Posted 4 years ago
A little slow with delivery. Ordered on Monday and received Tuesday the following week! My request was for Friday-Monday.
Helpful Report
Posted 4 years ago
Yet again great service and delivered on time
Helpful Report
Posted 4 years ago
Mother in law loved hamper,so many were sold out,couldn't use for delivery for my mother in Victoria so that was disappointing
Helpful Report
Posted 4 years ago
The number of basket options are awesome. However the number of items per basket i s a little light on. One extra item would really be appealing and present great value. Hence 4 stars
Helpful Report
Posted 4 years ago
Thank you so much Patrick for your feedback we really appreciate it and we hope we can help you find your next gift very soon. Kind Regards Rachael Customer Service
Posted 4 years ago
Very nice little gift for my Mother :)
Helpful Report
Posted 4 years ago
Loved the basket! And very impressed that it was delivered on our selected date even though there is a delay in deliveries due to the current world events.
Helpful Report
Posted 4 years ago
They were impressed
Helpful Report
Posted 4 years ago
My mother enjoyed her Mother’s Day present
Helpful Report
Posted 4 years ago
Delivered on time as promised, hamper greatly appreciated
Helpful Report
Posted 4 years ago
Great service, selected click and collect. Was able to pick up early and the end product was fantastic. Great for gifts
Helpful Report
Posted 4 years ago
The recipient loved it and it was a nice thank you for a special person.
Helpful Report
Posted 4 years ago
Basket was for my mum for Mother’s Day. She was very happy with it.
Helpful Report
Posted 4 years ago
Reliable service and easy t ok use website
Helpful Report
Posted 4 years ago
Goods were delivered on time, although out of stock of one item so it was replaced with something else.
Helpful Report
Posted 4 years ago
All was excellent except the English Breakfast tea day in a beautiful tin pictured online did not arrive and was substituted for the T2 tea - this was fine however the tin was part of the attraction for selecting this hamper. Presentation was excellent and delivered as promised. Thank you.
Helpful Report
Posted 4 years ago
Beautifully presented and arrived early on the day was supposed to be delivered which was a bonus.
Helpful Report
Posted 4 years ago
Gourmet Basket is rated 4.6 based on 7,060 reviews