Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,934 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 23rd November 2024

Gail Ward

Gourmet Basket 5 star review on 21st November 2024

Lisa Bruce

Gourmet Basket 5 star review on 19th September 2024

Elizabeth Orrell

Gourmet Basket 5 star review on 13th August 2024

BRONWYN Kerr

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the prompt service.they loved the basket”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi Sally, Thank you for your 5-star review, we are thrilled to hear that your recipients loved their basket!! Many Thanks, GB Team

Posted 3 weeks ago

“I didn't personally see the basket but I was told it was brilliant and delicious and it was certainly much appreciated by my family.”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hello Jeannie, Thank you for taking the time to leave such a fantastic review, we really appreciate it!! We are thrilled to hear that your recipients found their Gourmet Basket brilliant and delicious!! Many Thanks, GB Team

Posted 3 weeks ago

“They said it great”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi Judith, Thanks so much for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 3 weeks ago

“Wonderful choice of baskets and good service”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hello, Thank you for taking the time to provide such great feedback, we really appreciate it!! Many Thanks, GB Team

Posted 3 weeks ago

“The 2 hampers already delivered are exactly as expected, beautiful and such a lovely present for my loved ones... I'm waiting for the next 2 to be delivered next week but I have no doubt they will perfect for my daughters, such a treat, look gorgeous and loads of yummy stuff!!”

Helpful Report

(Belrose) - Posted 3 weeks ago

Hi Fiona, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are thrilled to hear that your hampers arrived exactly as expected and hope your daughters enjoy the goodies inside their Gourmet Basket. Many Thanks, GB Team

Posted 3 weeks ago

“I double order and I could not get rid of it. Your system is difficult to navigate.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your feedback, and we sincerely apologise for the inconvenience caused by our system. We understand the ordering process can be challenging at times, we appreciate you bringing this to our attention. If you've placed a duplicate order please, contact our customer service team, and they'll assist you in resolving it promptly before dispatch. Many Thanks, GB Team

Posted 4 weeks ago

“Thank you Gourmet Baskets - a beautiful hamper delivered ahead of time. This was a condolence gift and it gave the bereaved family great comfort. It looked lovely, with very nice products - good value. Recommend.”

Helpful Report

Posted 1 month ago

Hi Neen, Thank you so much for your kind words! We’re truly touched to hear that the hamper brought comfort to the bereaved family during such a difficult time. It’s wonderful to know that the products were appreciated and that the delivery was timely. Your recommendation means a lot to us, and we’re grateful for your feedback. Many Thanks, GB Team

Posted 1 month ago

“i WOULD NOT USE YOUR COMPANY AGAIN, DELIVERED MY SISTERS BASHETS TWO EARLY THAN ASK FOR. HELEN EATHER”

Helpful Report

Posted 1 month ago

Hi Helen, We understand how frustrating it must be to have your sister’s baskets delivered earlier than expected. Free Standard Shipping provides an estimated delivery time based on the recipient's location but does not guarantee a specific delivery date. You cannot select a preferred delivery date with this shipping option. We hope your sister was still able to enjoy her Gourmet Baskets. Many Thanks, GB Team

Posted 1 month ago

“Great service and a pleasure to deal with”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Matthew, Thank you for taking the time to provide such lovely feedback, we really appreciate it!! It was a pleasure being able to assist you with your Gourmet Basket. Many Thanks, GB Team

Posted 1 month ago

“So pleased that we chose Gourmet Basket. So much variety, fast shipping and all beautifully presented. We will definitely be back for future gifts! :)”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Eden, Thank you so much for your wonderful feedback! We’re thrilled you were pleased with the variety, fast shipping, and presentation of the gourmet basket. We’d be delighted to assist you with future gifts. Many Thanks, GB Team

Posted 1 month ago

“As I haven't actually tasted any of the contents, I cannot comment. However, both receivers phoned immediately on receipt and said that everything looked lovely.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are glad to hear that your recipients enjoyed the presentation of their Gourmet Basket. Many Thanks, GB Team

Posted 1 month ago

“The gourmet basket was exactly what I was after. Classy yet simple. Just perfect.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Gail, Thank you for taking the time to provide such great feedback, we really appreciate it!! It’s wonderful to know that it hit the mark! Classy yet simple is always the perfect combination. Many Thanks, GB Team

Posted 1 month ago

“lovely gift idea. Delivered quickly and much appreciated by recipient.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Joanne, Thank you for taking the time to leave such great feedback, we really appreciate it! We are delighted to hear that your Gourmet Basket was delivered quickly and the recipient appreciated your thoughtful gift. Many Thanks, GB Team

Posted 1 month ago

“Great for sending a nice gift to someone with quality products.”

Helpful Report

(Belrose) - Posted 1 month ago

Hello, Thanks for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“Sent a package to Mum and Dad and they absolutely LOVED IT. I also really liked being able to add in some extras to the box that I chose for them.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Jess, Thanks for taking the time to provide such a great review!! We're delighted that your Mum and Dad loved their Gourmet Basket, and that you enjoyed the flexibility to add some extras to their box. Many Thanks, GB Team

Posted 1 month ago

“Loved the socks and yummy treats!”

Helpful Report

(Belrose) - Posted 1 month ago

Hello Alicia, Thank you for taking the time to leave such a great review, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“Lovely hamper delivered quickly and without any issues.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Maree, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“Order was placed for 17th November as a surprise and was not delivered at all. Someoneplaced it in the queue for 17th December. I was refunded but by than it was too late to organise another present or do any surprise. Such a fail.”

Helpful Report

(Belrose) - Posted 1 month ago

Hi Snezana, We are truly sorry to hear about the mix-up with your order and the disappointment it caused. We understand how frustrating and disheartening it can be, especially when trying to surprise someone special. We appreciate your feedback and hope to prevent these errors on future orders. Many Thanks, GB Team

Posted 1 month ago

“Could not have been more happy with the service provided by Margaux and her team!”

Helpful Report

(Belrose) - Posted 1 month ago

Hello Kelly, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are thrilled to hear that Margaux and her team were able to assist you with your Gourmet Basket experience. Many Thanks, GB Team

Posted 1 month ago

“My sister loved her whiskey basket”

Helpful Report

(Belrose) - Posted 1 month ago

Hello Lynn, Thank you for taking the time to provide such a great review, we really appreciate it!! We are delighted to hear that your sister loved her Whiskey Hamper. Many Thanks, GB Team

Posted 1 month ago

Gourmet Basket is rated 4.6 based on 6,934 reviews