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Gourmet Basket Reviews

4.6 Rating 6,974 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,227
 Metrics Info
4.6
Based on 6,974 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Lorraine Ross
Verified Buyer
“Love the variety”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Lorraine, Thank you for your kind words! We’re so glad to hear you loved the variety. Many Thanks, GB Team
Posted 1 month ago
Jennifer Baranowski
Verified Buyer
“My son sent me a photograph of the contents. I could hardly believe such a small amount cost so much. Definitely not worth the money. I have sent food parcels to Australia each year which I have been very happy with. I’m afraid I won’t be using this company again.”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Jennifer, Thank you for sharing your thoughts. We’re sorry to hear the hamper didn’t meet your expectations. Your feedback is important to us, and we’ll use it to review and improve our offerings. Many Thanks, GB Team
Posted 1 month ago
Trevor Rigby
Verified Buyer
“Excellent product, delivered on the prefered date. Web site was easy to use and the quality of the hampers are outstanding. Thank you Gourmet Basket”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Trevor, Thank you for your wonderful feedback! We’re delighted to hear you found our website easy to use and were impressed with the quality of the hampers and delivery service. Many Thanks, GB Team
Posted 1 month ago
Anonymous
Verified Buyer
“Picnic hamper was brilliant and so well thought out. The recipients were delighted with this surprise present.”
Helpful Report
(Belrose) - Posted 1 month ago
Hi, Thank you for your kind words! We’re thrilled to hear the picnic hamper was a hit and that the recipients loved their surprise. Many Thanks, GB Team
Posted 1 month ago
Nicole Theuer
Verified Buyer
“A lovely idea but boxes do look a bit bare for the money spent when they are received”
Helpful Report
(Belrose) - Posted 1 month ago
Hello Nicole, Thank you for sharing your thoughts. We’re glad you liked the idea but are sorry to hear the presentation didn’t meet your expectations. We value your feedback and will use it to improve our offerings. Many Thanks, GB Team
Posted 1 month ago
Robert Hunter
Verified Buyer
“Delivery and packaging of product very good and the recipient was highly delighted with the contents.”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Robert, Thank you for your kind feedback! We’re delighted to hear the delivery and packaging met your expectations and that the recipient was thrilled with the hamper contents. Many Thanks, GB Team
Posted 1 month ago
Vikki Grayson
Verified Buyer
“Great produce and fantastic price range. My Australian family loved their hamper. No hassle ordering from the UK and delivered exactly when I requested.Will be ordering again next year.Thank you.”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Vikki, Thank you for your kind words! We’re so glad your Australian family loved the hamper and that the ordering process from the UK was hassle-free. We look forward to helping you again next year! Many Thanks, GB Team
Posted 1 month ago
Linda Ingham
Verified Buyer
“My son was very pleased with his hamper thank you”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Linda, Thank you for taking the time to provide a 5-star review, we really appreciate it!! We are thrilled to hear that your son was pleased with his Gourmet Basket. Many Thanks, GB Team
Posted 1 month ago
Warren Hart
Verified Buyer
“Personally, I am so happy to have chosen Gourmet Baskets for my online gift giving experience. I had ordered the top baby basket for my friends and had it delivered to myself for the opportunity of hand delivering this supberb little package to them. To see the look on the lovely expectant Mum as she opened her gift was priceless. A very memorable moment indeed! We were all so impressed with the highest quality of everything, from the beautiful packaging to the hand picked items inside. I say again, everything is of the highest quality and suitably impressed everyone at the event. Great job again Gourmet Basket. This is the second time I have used the services. The last time was a huge hit also. I have highly recommended your services in the past, and obviously will continue to do so in the future... One last thing. Thanks for the super fast two day delivery to NSW!”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Warren, Thank you for your heartfelt and glowing review! We’re thrilled to hear how much joy the baby hamper brought to the expectant mum and everyone at the event. Moments like these are exactly why we do what we do! It’s wonderful to know you were impressed with the quality of our packaging and products, as well as the speedy delivery. We truly appreciate your continued support. Many Thanks, GB Team
Posted 1 month ago
Elizabeth Yates
Verified Buyer
“Yes they loved receiving their house warming gift, especially as they are so far from home. Thank you.”
Helpful Report
(Belrose) - Posted 1 month ago
James Evans
Verified Buyer
“very pleased to order a hamper from our home in UK that was delivered as promised. Great service, thanks! p.s not sure who made delivery so unable to comment! delivery time was honoured although we ordered remotely!”
Helpful Report
(Belrose) - Posted 1 month ago
Hello James, Thank you for your kind words! We’re delighted to hear the hamper was delivered as promised and that you were pleased with the service, even ordering remotely. Many Thanks, GB Team
Posted 1 month ago
Fiona Campbell
Verified Buyer
“The whole process from purchase to delivery was very good. The recipients were delighted with the products, the range of items suited a healthy yet indulgent preference of foods. Fabulous!!”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Fiona, Thank you for your kind words! We’re thrilled to hear the process went smoothly and that the recipients loved the hamper. It’s great to know the range of items suited their preferences perfectly. Many Thanks, GB Team
Posted 1 month ago
Frances Alden
Verified Buyer
“This hamper went to my sister In Perth and I am in England. I didn't hear from her for over a week as she had been away but she called as soon as she got back and was thrilled with the contents and the way it was presented I'm hoping to get a photo soon. Overall it was easy to order and I was kept informed all the way very happy.”
Helpful Report
(Belrose) - Posted 1 month ago
Hello Frances, Thank you for sharing your experience! We’re delighted to hear your sister loved the hamper and its presentation. We’re glad you found the ordering process easy and appreciated the updates. Many Thanks, GB Team
Posted 1 month ago
Jill Sweetman
Verified Buyer
“Thrilled with your product...I will definitely use your hampers again”
Helpful Report
(Belrose) - Posted 1 month ago
Hello Jill, Thank you for taking the time to provide 5-star feedback, we really appreciate it!! We're so glad to hear that you were thrilled with your Gourmet Basket and look forward to serving you again in the future! Many Thanks, GB Team
Posted 1 month ago
Matthew Whitehouse
Verified Buyer
“Excellent value for money with superior range of quality products across the varied hamper range. Terrific delivery via security conscious couriers who look after safe delivery!”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Matthew, Thank you for your wonderful feedback! We’re thrilled to hear you found great value in our hampers and appreciated the quality products and secure delivery. Many Thanks, GB Team
Posted 1 month ago
Debbie Thompson
Verified Buyer
“Absolutely beautiful and arrived in great time. Im sure my gifts to family will be enjoyed.”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Debbie, Thank you for taking the time to leave such a lovely review, we really appreciate it!! We are delighted to hear that your family will enjoy their Gourmet Basket gifts. Many Thanks, GB Team
Posted 1 month ago
Susan Higgins
Verified Buyer
“Bought for daughter & boyfriend who live in Australia. We have always used Gourmet baskets for last 8 years. Excellent service, excellent quality of food.”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Susan, Thank you for your kind words and for choosing Gourmet Baskets over the past 8 years! We’re delighted to hear you’ve consistently enjoyed our service and the quality of our hampers. We truly appreciate your loyalty and look forward to serving you again. Many Thanks, GB Team
Posted 1 month ago
Belinda Salter
Verified Buyer
“Our mum in law absolutely loved her basket.”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Belinda, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team
Posted 1 month ago
Lili Lim
Verified Buyer
“The hampers are of very decent quality and beautifully packed. Friends who received them were very happy with it. The only reasom I didn't give them a 5 star is related to administrative issues . I had reached out immediately after realising I had somehow selected the wrong hamper in the hope of changing the order before it was sent out. Even though they sent an email acknowledging my request to change the order, the hamper was nevertheless sent out before I had a chance to reply. On a couple of other occasions, promises to call back were not followed up.”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Lili, Thank you for your feedback and kind words about our hampers. We’re glad your friends enjoyed them! We apologise for the inconvenience with your order. During the busy season, our hampers are dispatched so quickly that we often have only a 15-minute window to make changes. We regret that we couldn’t accommodate your request this time and will work on improving our follow-up processes. Many Thanks, GB Team
Posted 1 month ago
Molly Boden
Verified Buyer
“I purchased a GB for family at Christmas. It was delivered promptly with excellent tracking. It was received with happiness.”
Helpful Report
(Belrose) - Posted 1 month ago
Hi Molly, Thank you for taking the time to provide such great feedback, we really appreciate it!! We’re delighted to hear the hamper was delivered promptly and brought happiness to your family. Many Thanks, GB Team
Posted 1 month ago
Gourmet Basket is rated 4.6 based on 6,974 reviews
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