Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,935 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great basket, just needed it delivery in foyer but driver came up stairs as the gift wS a surprise.Only slight issue.”

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Posted 2 years ago

Thank you for your feedback! We are sorry to hear the delivery didn't go completely as planned, but we are thrilled to hear the hamper was still enjoyed 🎁 See you soon! GB Team

Posted 2 years ago

“Just received word from our Aussie Birthday Babes. Absolutely Love their gift basket and can't wait to celebrate!”

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Posted 2 years ago

Thank you so much for your feedback! We are thrilled to hear they loved the hamper and all the goodies 🎁 See you soon! GB Team

Posted 2 years ago

“Wide range for what I was looking for. Delivery was on time.”

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Posted 2 years ago

Thank you so much for your feedback, it means so much to us! See you soon 🎁 GB Team

Posted 2 years ago

“They said the basket was gorgeous and would take on their boat tomorrow and it would be perfect for their guests.”

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Posted 2 years ago

Thank you so much for your feedback! We are thrilled to hear they loved the hamper & all the goodies 🎁 See you soon! GB Team

Posted 2 years ago

“I gave the hamper as a Thank You gift to my Rental agent and she loves it.”

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Posted 2 years ago

Thank you for your feedback! We are thrilled to here they loved the hamper 🎁 See you soon! GB Team

Posted 2 years ago

“|Great service as usual. Thank you”

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Posted 2 years ago

Thank you so much for your feedback! See you soon 🎁 GB Team

Posted 2 years ago

“Allot of variety for all budgets. Delivery was spot on even though it was reginal.”

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Posted 2 years ago

Thank you so much for your feedback, it means so much to us! See you soon 🎁 GB Team

Posted 2 years ago

“great service”

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Posted 2 years ago

Thank you for your feedback! See you soon 🎁 GB Team

Posted 2 years ago

“Was excellent! Great product. Thank you”

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Posted 2 years ago

Thank you for your feedback!! See you soon 🎁 GB Team

Posted 2 years ago

“Both gifts looked beautiful and were commented on by other family members. The service from the company was quick and ready for pick up as organised. I have used this service before and so has one of my daughters. My husband and I received our 50th Anniversary gifts a few years ago from GB Gourmet which were stunning. I would recommend or use again.”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback, it means so much to us! We are thrilled to hear you love our hampers and also love the Gourmet Basket experience, from start to finish 🎁🎁 Look forward to seeing you soon! GB Team

Posted 2 years ago

“I doubt that I will ever use your company again. Worst service I've ever had. I asked for a delivery on the 3rd of October, the earliest date I could find was the 12th. I made a request on a separate email and wrote in the place for comments on the order- delivery 3rd of October. When I called your company after the 3rd, they delivered on the 12th and said that they don't look at comments requested. The birthday present arrived 9 days late. What a letdown. You have a lot of work to do. Linda Ozery”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide us with your feedback. The is correct the delivery instructions where you left your comment is not read by our customer service team, those delivery notes are for the driver at the time of making the delivery. We can see after you called and requested your order be dispatched, the team actioned your request and delivery was made. We are sorry for any confusion and/or disappointment caused. Please know you are always welcome to call our customer service team any time you require assistance, as they are always willing to assist customers where possible 🎁 We hope the hamper was still well received. GB team

Posted 2 years ago

“Very good.”

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Posted 2 years ago

Thank you for your feedback! See you soon 🎁 GB Team

Posted 2 years ago

“Beautiful presentation. So impressed with the prompt delivery. Will definitely use this service again. Thank you”

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Posted 2 years ago

Thank you so much for your feedback, it truly does mean so much to us! See you soon 🎁 GB Team

Posted 2 years ago

“Great service and good value . Beautifully wrapped for a gift”

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Posted 2 years ago

Thank you for your feedback, it truly does mean so much to us!! See you soon 🎁 GB team

Posted 2 years ago

“I always used gourmet basket.com.au...for gifts to family in Australia They are punctual . The service is great and my family always love their gifts. Thanks Nikki from New Zealand”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are so happy to hear we are your 'go to' for all your gifting needs in Australia 🎁 We look forward to spreading more joy with you soon! GB Team

Posted 2 years ago

“The basket was loved once it arrived. I was under the impression that the basket was coming from Brisbane and would have arrived on time if this had been the case but the basket actually came from Sydney. When googling the website does say Brisbane. My only disappointment was the late arrival.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide us with your feedback. We are sorry to hear the hamper arrived slightly later then expected. Please know our dated are a preferred delivery date and not guaranteed, due to unforeseen delays across the courier network - with that said, we do understand the disappointment. Although the hamper was slightly late, we are pleased to hear it was still well received 🎁 We hope to see you again, GB Team

Posted 2 years ago

“Sent this to my daughter & son in law to take away with her, they absolutely loved it! It arrived on time and was beautifully presented. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback and what a great! We are thrilled to hear they were able to enjoy the hamper while they were away 🎁 See you soon! GB Team

Posted 2 years ago

“Recipient is very impressed but I'm disappointed it didn't turn up on the right day. Was meant to be a birthday surprise.”

Helpful Report

Posted 2 years ago

Thank you for providing us with your feedback. We are sorry to hear the hamper arrived slightly later then expected...please know all our dates are are preferred delivery date and not guaranteed. This is due to unforeseen delays within the courier network. Although the hamper was slightly late, we are pleased to hear the recipient still loved the hamper and enjoyed all the goodies 🎁 We hope to see you again, GB Team

Posted 2 years ago

“The packages were delivered on time and looked fabulous. Everyone was thrilled with them. Excellent job and seamless ordering and delivery. So helpful with the ordering too. Will definitely be using them again.”

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Posted 2 years ago

Thank you so much for your feedback, it truly does mean so much to us! We are thrilled to hear you enjoyed your experience with from start to finish, and we look forward to seeing you soon 🎁 GB Team!

Posted 2 years ago

“Excellent ,delivery on time and hamper looked and tasted delicious,very happy. Regards Peter green”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback! We are thrilled to hear you loved your experience with us from start to finish 🎁 See you soon! GB Team

Posted 2 years ago

Gourmet Basket is rated 4.6 based on 6,935 reviews