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Gourmet Basket Reviews

4.6 Rating 6,935 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,218
 Metrics Info
4.6
Based on 6,935 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Su Van Lai
Verified Buyer
“This is Awesome gift to my Employer for Christmas 👍, will buy again next year”
Helpful Report
Posted 2 years ago
Norma Keating
Verified Buyer
“So easy to order and delivered promptly on requested date. Delighted with the service.”
Helpful Report
Posted 2 years ago
Glenda Cust
Verified Buyer
“Very happy with the service”
Helpful Report
Posted 2 years ago
Sandra McClendon
Verified Buyer
“I sent this to my daughter and her husband in Canberra. It arrived on time, well packaged and they loved it.”
Helpful Report
Posted 2 years ago
Peter Bolitho
Verified Buyer
“I incorrectly duplicated the order. The customer service people were quick to contact me and confirm my error and told me they would arrange a refund for the duplicated order. All good so far . . . still waiting for the refund!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Many thanks my family were delighted with the beautiful gift set.”
Helpful Report
Posted 2 years ago
Samantha Forrest
Verified Buyer
“Our client was over joyed with their gift. Very happy with the order process and speed of delivery at such busy time of year!!”
Helpful Report
Posted 2 years ago
Lisa McKa
Verified Buyer
“I asked for the hamper to be delivered on the 22nd December to Townsville, QLD. I have tracked the hamper and it left Brisbane on the 22nd, went to Sydney??? God knows why? And there it still is! It’s the 23rd dec and still not delivered. You would think someone in logistics would use their brain and send the hamper a few days before the due date so it arrived on time not on the delivery date. And as for why it went backward to Sydney?? I’m left disappointed as this was a Christmas present and obliviously now it’s not”
Helpful Report
Posted 2 years ago
Susan Sanders
Verified Buyer
“Ordering a hamper from a company 12,000 miles away was quite daunting, not knowing the company or the quality of the contents. My stepdaughter rang me to say it had been delivered and she and her partner were delighted with it. They plan to spend Christmas Day on the beach eating and drinking the contents of the hamper. Fantastic company, quality and service.”
Gourmet Basket 5 star review on 23rd December 2022 Gourmet Basket 5 star review on 23rd December 2022
Helpful Report
Posted 2 years ago
Maree Dyson
Verified Buyer
“Excellent service, always deliver on time and always great products to choose from. Have always loved giving and receiving gourmet baskets.”
Helpful Report
Posted 2 years ago
Laurel Calvert
Verified Buyer
“Presentation and delivery was good.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Really great presentation. They loved everything in the basket”
Helpful Report
Posted 2 years ago
Leandro Woodman
Verified Buyer
“The basket arrived in time, beautifully presented with an assortment of yummy goodies. And wine! 🍷 🎁”
Gourmet Basket 5 star review on 23rd December 2022
Helpful Report
Posted 2 years ago
Marina Dulhunty
Verified Buyer
“The recipients did not know the present was from me even though a gift card was to be included”
Helpful Report
Posted 2 years ago
Eva Wiland
Verified Buyer
“Easy to order - no stockout - delivered on time”
Helpful Report
Posted 2 years ago
Mari Scott
Verified Buyer
“Arrived on time and the recipient was thrilled with her goodies.”
Helpful Report
Posted 2 years ago
Melissa Mcadam
Verified Buyer
“The selection was very good! The only problem was they delivered a day early (before the date requested) so the gift arrived a day before the birthday not on her birthday unfortunately. Otherwise fine.”
Helpful Report
Posted 2 years ago
Janet Ott
Verified Buyer
“Quick delivery Lovely basket for my sister”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very quick delivery”
Helpful Report
Posted 2 years ago
Yvette Ploeger
Verified Buyer
“Easy to order and delivered on time. Colleague was very happy with the selection and quality of the hamper”
Helpful Report
Posted 2 years ago
Gourmet Basket is rated 4.6 based on 6,935 reviews
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