Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,936 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Family we had it sent to said it was great. I was impressed that it was sent when you said it would be”

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Posted 3 years ago

Thank you for your feedback! Look forward to seeing you soon :) GB Team

Posted 3 years ago

“I chose a gourmet basket ad a Christmas gift for 2 very important people in our life. Beautiful people, one currently battling cancer. They absolutely love the hamper; great service from you. Thank you.”

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Posted 3 years ago

Thank you for your feedback, it means so much to us! Look forward to seeing you soon :) GB team

Posted 3 years ago

“Did not meet delivery expectations and when it finally arrived, the ingredients were just shoved in a cardboard box. No gift basket or box, and no decent packaging either. So disappointed-and definitely not value for money.”

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Posted 3 years ago

Hi Anne, Thank you for reaching out to us and we are sorry to hear you were not completely satisfied with your hamper. Can we please ask that you email a photo of the hamper, as received to our customer service team at service@gourmetbasket.com.au Thank you, GB Team

Posted 3 years ago

“Quick delivery. Especially during the Christmas rush. Thank you.”

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Posted 3 years ago

Thank you for your feedback! Look forward to seeing you soon :) GB team

Posted 3 years ago

“They love the gift. It was a pleasure doing business with your company. Everything was delivered as promised and delivered on time.”

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Posted 3 years ago

Thank you for your feedback! Look forward to seeing you soon :) GB team

Posted 3 years ago

“Basket was delivered to wrong address. Follow up with courier company is still going? Meanwhile family in isolation are missing out on hamper in time for Christmas. I am extremely unimpressed. By this stage (2 days 'lost') the company should have sent out a replacement.”

Helpful Report

Posted 3 years ago

Hi There, Thank you for providing your feedback and we apologies for any inconvenience caused. We have looked into your order and can see this matter has now been resolved with our customer service team. Please let us know we if can assist you further. Thank you, GB Team

Posted 3 years ago

“My recipient is pleased”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“The Gourmet Basket gift was easy to order, was delivered and our lovely son and daughter-in-law in Australia loved it! It was wonderful to be able to reach out to them across the miles at this time of year. I can highly recommend Gourmet Basket.”

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Posted 3 years ago

Thank you so much for your feedback! See you soon :) GB team

Posted 3 years ago

“Every gourmet basket I have purchased for someone special has been loved (!) and appreciated beyond words!! Selections have been perfect and always received with surprise and delight!! Thank you!! You’ll be hearing more from me in the future. Have a happy and blessed Christmas. Wynette Horne”

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Posted 3 years ago

Thank you so much for your feedback, it means so much to us!! See you soon :) GB team

Posted 3 years ago

“Excellent service again thank you. My parents in Melbourne love their beautifully presented box of goodies.”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“The hampers were delivered on time, in perfect condition and loved by the respective recipients.”

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Posted 3 years ago

“Gourmentbasket website is very easy to use and convenient. I just love it.”

Gourmet Basket 5 star review on 24th December 2021

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Posted 3 years ago

“Excellent turnaround + delivery time”

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Posted 3 years ago

“I received the Serenity Hamper as a Christmas gift from my Employer. It is beautiful. Well presented with quality products. And just in time on Christmas Eve. 💕”

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Posted 3 years ago

“Timely delivery. Great hamper, unfortunately the cheese was warm and recipients unsure how long the had been out of the fridge. Would suggest adding cool packs into hamper for cooling cheese. This is the second hamper I have ordered and would order again”

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Posted 3 years ago

“Wonderful reaction from recipients!”

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Posted 3 years ago

“Great service we can use from Canada”

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Posted 3 years ago

“Excellent service and great hamper. Thank you very much and Merry Christmas!”

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Posted 3 years ago

“GB checked address was correct. Basket delivered on time. Great quality products in Basket. Very happy”

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Posted 3 years ago

“Received on time.”

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Posted 3 years ago

Gourmet Basket is rated 4.6 based on 6,936 reviews