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Gourmet Basket Reviews

4.6 Rating 6,935 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,218
 Metrics Info
4.6
Based on 6,935 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Sarah Ferguson
Verified Buyer
“The recipients loved their gifts.”
Helpful Report
Posted 2 years ago
Sharon Cass-Edwards
Verified Buyer
“Extremely impressed with quality and presentation”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service and communication! Beautiful quality hampers! Very happy with my experience. Definitely recommend.”
Helpful Report
Posted 2 years ago
Liz Anderson
Verified Buyer
“Fantastic hamper gift for our team with a great selection of goodies, very happy and thank you.”
Helpful Report
Posted 2 years ago
William
Verified Reviewer
“The worst experience I have had with any company. A person by the name of Natasha was rude and could not explain the stuff up of their web site, which said delivery was still available till the 23rd December, but she said delivery was closed on the 22nd in direct contravention to what they were advertising. Be very careful when dealing with this company as they appear to be very dodgy. I will never order from this company ever again.”
Helpful Report
Posted 2 years ago
Poh Joo Kho
Verified Buyer
“Happy with the delivery on time. Packing is good. Thanks”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Simple and straightforward to order and get delivered. Very well presented gift baskets. Look great under the Christmas tree.”
Helpful Report
Posted 2 years ago
Irene Threasher
Verified Buyer
“My relatives said it was OK and they appreciated the mince pies and Christmas Pud.”
Helpful Report
Posted 2 years ago
Diana Stojanovich
Verified Buyer
“As always the gourmet basket was beautiful. The appreciative recipients forwarded photos of their lovely gifts. Thank you for delivering on time and bringing joy to those who deserve spoiling.”
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Posted 2 years ago
Cecilia Yap
Verified Buyer
“RE: 4th reqquest RE: Gourmet Basket tax invoice PLEASE for Order GB253800 - can I please have this invoice? (sent to support+id92646@gourmetbaskethelp.zendesk.com>; service@gourmetbasket.com.au) Sorry that I have to use this forum for this request as I am still waiting patiently for my invoice as it is year end and I have to close out my company expense. For this reason I am giving you an overall rating as 6. As for "Who made the delivery" - how would I know what form of delivery was used as the delivery is managed by GB. This selection is just because of your tracking.”
Helpful Report
Posted 2 years ago
Jodie Healy
Verified Buyer
“Such quick delivery”
Helpful Report
Posted 2 years ago
LISA RACKSTRAW
Verified Buyer
“delivered as ordered received confirmation of delivery”
Helpful Report
Posted 2 years ago
Elida Lui
Verified Buyer
“It’s beautifully presented and delivered on the same day of order.”
Helpful Report
Posted 2 years ago
Lidia Dunn
Verified Buyer
“Luxury at an affordable price”
Helpful Report
Posted 2 years ago
Kevin Crasto
Verified Buyer
“Easy to order and quick delivery”
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Posted 2 years ago
Vani Naiker
Verified Buyer
“Goods arrived on time. Was packaged beautifully and left in a safe place, as preferred. Thanks Vani”
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Posted 2 years ago
Paul Falzon
Verified Buyer
“Delivered on time”
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Posted 2 years ago
Laura Myers
Verified Buyer
“Auspost didn't even attempt to deliver Basket, and Gourmet Basket could not care less.”
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Posted 2 years ago
Anonymous
Verified Buyer
“Excellent Customer Service”
Helpful Report
Posted 2 years ago
James Cotton
Verified Buyer
“Straightforward- lovely Christmas box delivered on time”
Helpful Report
Posted 2 years ago
Gourmet Basket is rated 4.6 based on 6,935 reviews
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