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Gourmet Basket Reviews

4.6 Rating 6,935 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,218
 Metrics Info
4.6
Based on 6,935 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Anonymous
Verified Buyer
“Very happy with service. The Birthday boy,loved his whisky gift”
Helpful Report
(Belrose) - Posted 1 month ago
Hello, Thank you for taking the time to leave a 5-star review, we really appreciate it!! We are delighted to hear that your recipient enjoyed their Whisky. Many Thanks, GB Team
Posted 1 month ago
Anonymous
Verified Buyer
“PAID FOR EXPRESS DELIVERY AND TOOK OVER A WEEK TO ARRIVE, DAYS AFTER THE RECIPIENTS BIRTHDAY.”
Helpful Report
(Belrose) - Posted 1 month ago
Hello, Thank you for taking the time to provide your feedback. Unfortunately, this is why we like to be transparent with our customers during checkout to note that these are 'preferred' delivery dates and are not guaranteed as some delays are unforeseen. Apologies for any disappointment this delivery caused you and your recipient. Many thanks, GB Team
Posted 1 month ago
Anonymous
Verified Buyer
“Great price, prompt delivery, easy to send out a gift to someone.”
Helpful Report
(Belrose) - Posted 1 month ago
Hello, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are thrilled to hear that you found our website easy to use and hope your recipient enjoyed their Gourmet Basket. Many Thanks, GB Team
Posted 1 month ago
Anonymous
Verified Buyer
“Great Service and fast delivery.”
Helpful Report
(Belrose) - Posted 1 month ago
Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team
Posted 1 month ago
Verity Campbell
Verified Buyer
“Received this review BUT haven't received our order yet! This follows on issues with ordering them.”
Helpful Report
(Belrose) - Posted 1 month ago
Anonymous
Verified Buyer
“Website easy to navigate, prompt delivery.”
Helpful Report
(Belrose) - Posted 1 month ago
Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team
Posted 1 month ago
Anonymous
Verified Buyer
“The honey leaked all over the hamper.”
Helpful Report
(Belrose) - Posted 1 month ago
Hello, Thank you for the time to provide your feedback. We understand how disappointing it is that your hamper was not received as we had intended. Our team do their best to ensure every hamper is packed both presentably and protectively for every recipient, however, unfortunately sometimes during transit, we can experience some damaged items when our hampers are not handled with care. Please reach out to our customer service team who will be able to assist in rectifying this matter for you. Many Thanks, GB Team
Posted 1 month ago
Nick
Verified Buyer
“I am amazed at the service. I am in New Zealand and ordered online (yesterday) a gift box for family member in hospital in country NSW, which was delivered to them in less that 24 hours. Thankyou so much. It makes up in a big way for not being able to come and visit them.”
Helpful Report
Posted 2 months ago
Hi Nick, Thank you for taking the time to leave such a fantastic review, we really appreciate it!! We are so happy we were able to assist you and your family during this difficult time. Many Thanks and Well Wishes, GB Team
Posted 2 months ago
Honor Pearson
Verified Buyer
“Really enjoyed the food & Drink.”
Helpful Report
(Belrose) - Posted 2 months ago
Hello Honor, Thank you so much for taking the time to provide such great feedback, we really appreciate it!! Many Thanks, GB Team
Posted 2 months ago
Narelle Owen
Verified Buyer
“I would recommend Gourmetbasket for any gift. I have used them for birthdays so far and they are such a great surprise. Everyone has loved their baskets and there is such a great range to choose from.”
Helpful Report
(Belrose) - Posted 2 months ago
Hi Narelle, Thank you for taking the time to leave such a great review, we really appreciate it! We are thrilled to hear our wide range of Gourmet Baskets has delivered many birthday surprises. Many Thanks, GB Team
Posted 2 months ago
Anonymous
Verified Buyer
“The person who received the gift was most appreciative and liked it very much.”
Helpful Report
(Belrose) - Posted 2 months ago
Hello, Thank you for taking the time to provide such fantastic 5-star feedback, we really appreciate it!! Many Thanks, GB Team
Posted 2 months ago
MICHELLE HAWKINS
Verified Buyer
“Unfortunately the parcel was not delivered, even though the offce is clearly marked, easily found and was constantly manned. The parcel was delivered to the closest post office and when received by the recipent, the cheese was warm and therefore had to be thrown away. I am extremely dissapointed as it does not give a good impression of my business.”
Helpful Report
(Belrose) - Posted 2 months ago
Hi Michelle, Thank you for taking the time to provide your feedback. We are so sorry to hear about the issues you faced with your delivery. Please do not hesitate to reach out to our Gourmet Basket team for further assistance on this matter. Many Thanks, GB Team
Posted 2 months ago
Jennifer Houden
Verified Buyer
“Such a lovely hamper which I sent to a family member who just found out she has breast cancer.”
Helpful Report
(Belrose) - Posted 2 months ago
Hi Jennifer, Thank you for taking the time to provide such lovely feedback, we really appreciate it. We are so sorry to hear about your family member and glad our Gourmet Basket was able to help on this occasion. Many Thanks, GB team
Posted 2 months ago
Sue Gye
Verified Buyer
“Excellent and well worth I'm will definitely use this service again...!”
Helpful Report
(Belrose) - Posted 2 months ago
Hi Sue, Thank you for taking the time to provide such fantastic feedback, we really appreciate it!! We are thrilled to hear that you enjoyed your Gourmet Basket experience and will be using our company again. Many Thanks, GB Team
Posted 2 months ago
Silvia Aspi
Verified Buyer
“Even though the requested date in not guaranteed, they delivered the day I asked for (was for a birthday, meant a lot to me to be delivered that day). The basket was amazingly put. I placed the order over a week before.”
Helpful Report
(Belrose) - Posted 2 months ago
Hi Silvia, Thank you for taking the time to provide such lovely feedback, we really appreciate it!! We are thrilled to hear that your Gourmet Basket arrived on time for your recipient's birthday. Our team do their very best to ensure all our hampers arrive on their preferred delivery date. Many Thanks, GB Team
Posted 2 months ago
Anne Deam
Verified Buyer
“Thank you for my brother’s Gourmet chocolate Basket for his Birthday”
Helpful Report
(Belrose) - Posted 2 months ago
Hello Anne, Thank you for taking the time to provide 5-star feedback on your brother's chocolate hamper, we really appreciate it!! Many Thanks, GB Team
Posted 2 months ago
Anonymous
Verified Buyer
“Excellent products and service”
Helpful Report
(Belrose) - Posted 2 months ago
Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team
Posted 2 months ago
Pam White
Verified Buyer
“Recipient loved it. I did phone order- was friendly and efficient”
Helpful Report
(Belrose) - Posted 2 months ago
Hi Pam, Thank you for taking the time to provide such lovely feedback, we really appreciate it! We are thrilled to hear that our Customer Service team were friendly and efficient whilst helping place your order. Many Thanks, GB Team
Posted 2 months ago
Natalie David
Verified Buyer
“The recipient loved her basket”
Helpful Report
(Belrose) - Posted 2 months ago
Hi Natalie, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team
Posted 2 months ago
Debbie Debbie McGillan
Verified Buyer
“My work colleagues absolutely loved it. They are still nibbling away at the goodies and saving some for Christmas time.”
Helpful Report
(Belrose) - Posted 2 months ago
Hello Debbie, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are thrilled to hear that your colleagues are still enjoying their Gourmet Basket goodies. Many Thanks, GB Team
Posted 2 months ago
Gourmet Basket is rated 4.6 based on 6,935 reviews
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