Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,985 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 23rd November 2024

Gail Ward

Gourmet Basket 5 star review on 21st November 2024

Lisa Bruce

Gourmet Basket 5 star review on 19th September 2024

Elizabeth Orrell

Gourmet Basket 5 star review on 13th August 2024

BRONWYN Kerr

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Live in Canada, this year there is a postal strike going on! In order to get a gift to a friend that lives in the Geelong area had to send a gift from within Australia. When I called to place the order the order the customer service agent was extremely helpful and Gourment Basket, sent emails with an invoice, and notified me when it was shipped out and once it was delivered. The company, made sure that it got there in time for Christmas. They have a wide range of products to choose from, which made it easy to find something to send. If I lived in Australia I would recommed Gourment baskets to others!”

Helpful Report

(Belrose) - Posted 2 months ago

Hello, Thank you so much for your kind words! We’re thrilled to hear that our team could assist you and that your gift arrived in time for Christmas. It’s wonderful to know you found our range of products helpful for your gifting needs. Many Thanks, GB team

Posted 1 month ago

“Was sent as Xmas gift and they haven’t said how they thought it was. Delivery was good got there a bit earlier than asked”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Jenny, Thank you for taking the time to leave a 5-star review, we really appreciate it!! We’re glad to hear the delivery went smoothly despite arriving earlier than expected. Many Thanks, GB Team

Posted 1 month ago

“Wonderful gift”

Helpful Report

(Belrose) - Posted 2 months ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB team

Posted 1 month ago

“My daughter was thrilled with the Cheese & Chocolate hamper delivered to her workplace for safety reasons. I live in Albany WA, my daughter in Perth and was delivered on the day requested and kept chilled the whole way. Will definitely use GB again.”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Hazel, Thank you for your wonderful feedback! We’re so glad to hear your daughter loved the Cheese & Chocolate hamper and that it arrived safely and chilled as requested. Many Thanks, GB Team

Posted 1 month ago

“This basket was wonderful for afternoon tea.”

Helpful Report

(Belrose) - Posted 2 months ago

Hello, Thank you for taking the time to provide such a lovely review, we really appreciate it!! We are so glad you were able to enjoy your goodies for afternoon tea. Many Thanks, GB Team

Posted 1 month ago

“Beautifully presented. Sensible delivery window...i.e. "normal" business hours.”

Helpful Report

(Belrose) - Posted 2 months ago

Hello, Thank you for providing such great feedback, we really appreciate it!! Many Thanks, GB team

Posted 1 month ago

“Fast delivery, many choices and free delivery”

Helpful Report

(Belrose) - Posted 2 months ago

Hello, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“It was absolutely beautiful and they loved it ! Thank you ! Job well done !”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Lanee, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are so glad your recipients loved their Gourmet Basket. Many Thanks, GB Team

Posted 1 month ago

“Simple and easy to choose a beautiful, premium gift basket. It was delivered quickly to the other side of the country in a couple days and was perfect condition.”

Helpful Report

(Belrose) - Posted 2 months ago

Hello Alwin, Thank you so much for your kind words! We’re thrilled to hear that you found it simple to choose a premium gift basket and that it arrived quickly and in perfect condition. Many Thanks, GB Team

Posted 1 month ago

“Basket arrived on time and recipients enjoyed. However, the card was not delivered with the hamper and they were unaware of who sent it.”

Helpful Report

(Belrose) - Posted 2 months ago

Hello Erin, Thank you for letting us know. We’re glad the hamper arrived on time and was enjoyed, but we sincerely apologise for the missing card. We’ll review this to ensure it doesn’t happen again. Many Thanks, GB Team

Posted 1 month ago

“Love the prompt service.they loved the basket”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Sally, Thank you for your 5-star review, we are thrilled to hear that your recipients loved their basket!! Many Thanks, GB Team

Posted 1 month ago

“I didn't personally see the basket but I was told it was brilliant and delicious and it was certainly much appreciated by my family.”

Helpful Report

(Belrose) - Posted 2 months ago

Hello Jeannie, Thank you for taking the time to leave such a fantastic review, we really appreciate it!! We are thrilled to hear that your recipients found their Gourmet Basket brilliant and delicious!! Many Thanks, GB Team

Posted 1 month ago

“They said it great”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Judith, Thanks so much for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“Wonderful choice of baskets and good service”

Helpful Report

(Belrose) - Posted 2 months ago

Hello, Thank you for taking the time to provide such great feedback, we really appreciate it!! Many Thanks, GB Team

Posted 1 month ago

“The 2 hampers already delivered are exactly as expected, beautiful and such a lovely present for my loved ones... I'm waiting for the next 2 to be delivered next week but I have no doubt they will perfect for my daughters, such a treat, look gorgeous and loads of yummy stuff!!”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Fiona, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are thrilled to hear that your hampers arrived exactly as expected and hope your daughters enjoy the goodies inside their Gourmet Basket. Many Thanks, GB Team

Posted 1 month ago

“I double order and I could not get rid of it. Your system is difficult to navigate.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your feedback, and we sincerely apologise for the inconvenience caused by our system. We understand the ordering process can be challenging at times, we appreciate you bringing this to our attention. If you've placed a duplicate order please, contact our customer service team, and they'll assist you in resolving it promptly before dispatch. Many Thanks, GB Team

Posted 2 months ago

“Thank you Gourmet Baskets - a beautiful hamper delivered ahead of time. This was a condolence gift and it gave the bereaved family great comfort. It looked lovely, with very nice products - good value. Recommend.”

Helpful Report

Posted 2 months ago

Hi Neen, Thank you so much for your kind words! We’re truly touched to hear that the hamper brought comfort to the bereaved family during such a difficult time. It’s wonderful to know that the products were appreciated and that the delivery was timely. Your recommendation means a lot to us, and we’re grateful for your feedback. Many Thanks, GB Team

Posted 2 months ago

“i WOULD NOT USE YOUR COMPANY AGAIN, DELIVERED MY SISTERS BASHETS TWO EARLY THAN ASK FOR. HELEN EATHER”

Helpful Report

Posted 2 months ago

Hi Helen, We understand how frustrating it must be to have your sister’s baskets delivered earlier than expected. Free Standard Shipping provides an estimated delivery time based on the recipient's location but does not guarantee a specific delivery date. You cannot select a preferred delivery date with this shipping option. We hope your sister was still able to enjoy her Gourmet Baskets. Many Thanks, GB Team

Posted 2 months ago

“Great service and a pleasure to deal with”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Matthew, Thank you for taking the time to provide such lovely feedback, we really appreciate it!! It was a pleasure being able to assist you with your Gourmet Basket. Many Thanks, GB Team

Posted 2 months ago

“So pleased that we chose Gourmet Basket. So much variety, fast shipping and all beautifully presented. We will definitely be back for future gifts! :)”

Helpful Report

(Belrose) - Posted 2 months ago

Hi Eden, Thank you so much for your wonderful feedback! We’re thrilled you were pleased with the variety, fast shipping, and presentation of the gourmet basket. We’d be delighted to assist you with future gifts. Many Thanks, GB Team

Posted 2 months ago

Gourmet Basket is rated 4.6 based on 6,985 reviews