Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,936 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son was really impressed with the Gentlemen's Beard Hamper I ordered for him. I added a bottle of bubbly and it was a perfect birthday gift.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are thrilled to hear he loved the hamper and all the goodies inside! See you soon :) GB team

Posted 2 years ago

“This basket was sent to one of our staff members and they loved it.”

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Posted 2 years ago

Thank you so much for your feedback! See you soon :) GB team

Posted 2 years ago

“I sent an email the day of receiving our hampers - both were damaged and one came with an open packet of chips. I sent photos of this. Haven't had response from anyone.”

Helpful Report

Posted 2 years ago

Hi Annabel, Thank you for taking the time to provide us with your feedback. Please know our team responded to your email on 25/3, and awaiting your response. If you would still like assistance from our team, please feel free to respond to the original email or via phone on 1300 354 393 Thank you, GB team

Posted 2 years ago

“Great selection, quick delivery, happy recipient! :)”

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Posted 2 years ago

Thank you for your feedback! See you soon :) GB team

Posted 2 years ago

“I've been having Gourmet baskets for many relatives and friends around Australia and, in general, the experience has been really good! We had an issue with this parcel that was sent to Queensland because it arrived 4 days after the original date. I guess the floodings Queenslanders have been suffering affected not only their lives but also delivery times, which is fair and understandable. I highly recommend this company if you feel like giving your beloved ones a nice surprise!”

Helpful Report

Posted 2 years ago

Thank you for your feedback, it truly means so much to us! We are sorry to hear your hamper arrived slightly later than expected, but we are pleased to hear it was well received and enjoyed. We look forward to seeing you soon :) GB team

Posted 2 years ago

“Happy with the overall service”

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Posted 2 years ago

Thank you for your feedback! See you soon :) GB team

Posted 2 years ago

“My family were so surprised and loved their iso gift !!”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are thrilled to hear they enjoyed the hamper & we look forward to seeing you soon! GB team :)

Posted 2 years ago

“Ordered, paid for but not delivered. Ordered an Anniversary basket as a surprise to be delivered on 8th April (ordered on 3rd April) so disappointed that it didn't arrive. Too late now as the surprise is ruined. When looked at tracking today said if not delivered by 18TH APRIL to contact them!”

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Posted 2 years ago

“Quality products and prompt delivery”

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Posted 2 years ago

Thank you for your feedback!! See you soon :) GB team

Posted 2 years ago

“I have just received a big thank you from my niece for her 50th birthday gift Trilogy & Chocolate I added the Luxury White Robe which she said was lovely and soft. It arrived on time for her birthday. Thank you Gourmet basket for helping me make this a special gift.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, it really means so much to us!! We are thrilled to hear your niece was able to enjoy a special birthday with our Gourmet Basket too :) See you soon! GB team

Posted 2 years ago

“Excellent service, fantastic gourmet basket!”

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Posted 2 years ago

Thank you for your feedback! See you soon :) GB team

Posted 2 years ago

“It was not Gourmet baskets - it was the delivery. It took 10 days to get there. The gift package was ordered on Wednesday for delivery on Friday - the opening of a new burger shop. Unfortunately, this did not happen. Hence they tried to deliver on Monday (Monday and Tuesday are the two days the shop does not open - they were not aware of this). Hence the delivery finally arrived on the Friday well after the opening.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide us with your feedback. We are sorry to hear the delivery of your hamper did not go as planned - please know all selected dates are a preferred delivery date and not guaranteed. Although the hamper arrived later than expected, we hope it was still well received and enjoyed by the recipient/s. Thank you, GB Team

Posted 2 years ago

“Top quality items”

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Posted 2 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 2 years ago

“Very easy to order and organise. Receiver was impressed.”

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Posted 2 years ago

Thank you for your feedback! It means so much to us! See you soon :) GB team

Posted 2 years ago

“Fabulous gift and great result very happy”

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Posted 2 years ago

Thank you for your feedback! We can't wait to see you again :) GB team

Posted 2 years ago

“It was great all round! 🙌🏼”

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Posted 2 years ago

Thank you for your feedback!! See you soon :) GB team

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you for your feedback! See you soon :) GB team

Posted 2 years ago

“Initially, a wrong order was sent by mistake but this was quickly rectified with an additional pack. much appreciated and will highly recommend”

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Posted 2 years ago

Thank you for your feedback. We are sorry to hear you originally received the incorrect hamper, but we are glad it turned out to still be a positive experience! We look forward to seeing you again :) GB team

Posted 2 years ago

“fast and trustworthy delivery and great products”

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Posted 2 years ago

Thank you so much for your feedback! See you soon :) GB team

Posted 2 years ago

“Easy quick and Mum loved the presentation and of course the GF contents of her basket. Dad was impressed with the box😂😂”

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Posted 2 years ago

Thank you for your feedback!! We are thrilled to hear ALL of the hamper was enjoyed ;) See you soon! GB team

Posted 2 years ago

Gourmet Basket is rated 4.6 based on 6,936 reviews