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Gourmet Basket Reviews

4.6 Rating 7,060 Reviews

92 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.6

Based on 7,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“those who received it, enjoyed it very much, did not say anythng about contents”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Kenlyn, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 3 months ago

“I'm pleased with the items I placed in the basket but your website was difficult to negotiate. When I put too many items in the basket I couldn't simply take things out. I had to restart my purchases several times. I had wanted each basket to be slightly different but in the end it was just easier to duplicate the basket I had finished.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for your feedback and for sharing your experience. We’re glad you were pleased with the items in the basket, but we’re sorry to hear about the difficulties with our website. Your comments are invaluable, and we’ll work on improving the user experience to make customizing baskets easier in the future. Many Thanks, GB Team

Posted 3 months ago

“We were very pleased with the basket we ordered for our family in Australia. There was a great variety to choose from and our son and daughter in law were surprised and very pleased with everything.”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Jennifer, Thank you for your loyalty and kind words! We’re thrilled to be your go-to for all occasions and truly appreciate your support. Many Thanks, GB Team

Posted 3 months ago

“I have been using gourmetbaskets for several years.I have extensive family members in Australia and GB is my go to place for all occasions.Their service,products,and presentation above and beyond.Customer service amazing.”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Linda, Thank you for your loyalty and wonderful feedback! We’re so glad to be your go-to for all occasions and truly appreciate your kind words about our service, products, and presentation. Many Thanks, GB Team

Posted 3 months ago

“Great basket was well re eived.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for taking the time to provide 5-star feedback, we really appreciate it!! Many Thanks, GB Team

Posted 3 months ago

“Love the basket.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 3 months ago

“A great shopping experience from start to finish. So many choices available to suit a wide range of recipients. Excellent level of communication whilst the order was in transit to delivery.”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Ben, Thank you for your wonderful feedback! We’re thrilled you had a great shopping experience and appreciated our range of options and communication. Many Thanks, GB Team

Posted 3 months ago

“Love i!!. Arrives quick after ordering.”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Tanya, Thank you for taking the time to provide such great feedback, we really appreciate it!! Many Thanks, GB Team

Posted 3 months ago

“Website is very easy to use and delviery was on time as expected.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 3 months ago

“From selection to delivery of gift on time was perfect. My daughter was thrilled with her gift.”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Rose, Thank you for taking the time to leave such great feedback, we really appreciate it!! We are delighted to hear that your daughter was thrilled with her gift. Many Thanks, GB Team

Posted 3 months ago

“Both my gourmet baskets were delivered in excellent condition and on time. Both recipients were ever so grateful. Thank you for suppling such beautiful quality products and will definitely save your link”

Helpful Report

(Belrose) - Posted 3 months ago

Hi David, Thank you so much for your lovely feedback! We’re delighted to hear both hampers arrived on time and in excellent condition, and that the recipients were thrilled. Many Thanks, GB Team

Posted 3 months ago

“It was delivered to the WRONG address. When I informed the couriers, they retrieved it and delivered it to another WRONG address. I payed for a hamper that was NEVER delivered to the correct address.”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Sonny, We’re deeply sorry to hear about the issues with your hamper delivery. This is certainly not the experience we aim to provide. While we understand how frustrating this situation is, we kindly ask that senders ensure the delivery address is correct at the time of checkout to avoid such issues. Our records show that our team did reach out for confirmation of the correct details before trying to organize a re-delivery for you. If you would like to discuss this matter further, please do not hesitate to reach out to our team for assistance. Many Thanks, GB Team

Posted 3 months ago

“The recipients were delighted with the basket and high quality of contents.”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Margaret, Thank you for taking the time to provide such a lovely review, we really appreciate it!! We are thrilled to hear that your recipients were delighted with their basket and the high quality of products inside. Many Thanks, GB Team

Posted 3 months ago

“I love that you can pick the products that you want in the basket .”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Jacob, Thank you for taking the time to provide 5-star feedback, we really appreciate it!! Many Thanks, GB team

Posted 3 months ago

“My family was very happy with the box of goodies”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Glenn, Thank you for taking the time to provide 5-star feedback, we really appreciate it!! We are thrilled to hear that your family was happy with their box of goodies! Many Thanks, GB Team

Posted 3 months ago

“Live in Canada, this year there is a postal strike going on! In order to get a gift to a friend that lives in the Geelong area had to send a gift from within Australia. When I called to place the order the order the customer service agent was extremely helpful and Gourment Basket, sent emails with an invoice, and notified me when it was shipped out and once it was delivered. The company, made sure that it got there in time for Christmas. They have a wide range of products to choose from, which made it easy to find something to send. If I lived in Australia I would recommed Gourment baskets to others!”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you so much for your kind words! We’re thrilled to hear that our team could assist you and that your gift arrived in time for Christmas. It’s wonderful to know you found our range of products helpful for your gifting needs. Many Thanks, GB team

Posted 3 months ago

“Was sent as Xmas gift and they haven’t said how they thought it was. Delivery was good got there a bit earlier than asked”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Jenny, Thank you for taking the time to leave a 5-star review, we really appreciate it!! We’re glad to hear the delivery went smoothly despite arriving earlier than expected. Many Thanks, GB Team

Posted 3 months ago

“Wonderful gift”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB team

Posted 3 months ago

“My daughter was thrilled with the Cheese & Chocolate hamper delivered to her workplace for safety reasons. I live in Albany WA, my daughter in Perth and was delivered on the day requested and kept chilled the whole way. Will definitely use GB again.”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Hazel, Thank you for your wonderful feedback! We’re so glad to hear your daughter loved the Cheese & Chocolate hamper and that it arrived safely and chilled as requested. Many Thanks, GB Team

Posted 3 months ago

“This basket was wonderful for afternoon tea.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for taking the time to provide such a lovely review, we really appreciate it!! We are so glad you were able to enjoy your goodies for afternoon tea. Many Thanks, GB Team

Posted 3 months ago

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Gourmet Basket is rated 4.6 based on 7,060 reviews