Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,968 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,968 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your team forgot to add the greeting card so my recipient did not know who it was from for 3 months!!”

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Posted 3 years ago

Hi There, Thank you for reaching out to us. We can't seem to locate your order, can we please ask that you contact our customer service ( service@gourmetbasket.com.au) quoting your order reference number and our team will be more then happy to assist you further. Thank you, GB Team

Posted 3 years ago

“Good service and lovely items.”

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Posted 3 years ago

Hi fiona, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“We live interstate, the gourmet basket had to be a complete surprise, which placed more variables by the Gourmet Basket Team. In total there were three hampers because we wanted to get the right mix and match. The delivery mobile call enabled last minute delivery instructions; brilliant. Photo`s of the finished hampers enabled us to feel like we were part of the party. Gourmetbasket have not had our repeat business and we shall gladly use them again”

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Posted 3 years ago

Hi Milton, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Delivered on the actual birthday which was a bonus.”

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Posted 3 years ago

Hi Bob & Heather, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Well presented”

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Posted 3 years ago

Hi Marianne, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“It's a lovely service to offer. Since the plandemic kept me from being able to celebrate my son's 21st birthday, I sent him a gourmet basket. It arrived the day after his birthday. I found it somewhat overpriced and my son felt that the beers included could have been less run of the mill. "gourmet" implies special and niche, but the beers were among the most common brands.”

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Posted 3 years ago

Hi Vitchy, Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper/delivery service, but we hope the hamper was still enjoyed the hamper Thank you, GB Team

Posted 3 years ago

“Very happy with hamper, would definitely place another order .”

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Posted 3 years ago

Hi Monique, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Very yummy food with the best bottle of wine to enjoy”

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Posted 3 years ago

Hi Christine, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“It's so great to have a gluten free gourmet box, the option to add additional items is fabulous and made the box even better.”

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Posted 3 years ago

Hi Jennifer, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“The problem is that the gifts arrived late. You should offer the service of a courier like DHL rather than just StarTrack”

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Posted 3 years ago

Hi BRYCE, Thank you for taking the time to provide us with you feedback. Please know the selected preferred delivery date is a preferred date and is not guaranteed, however we understand it is still disappointing you experienced a slight delay. We hope the hamper was enjoyed. Thank you, GB Team

Posted 3 years ago

“Service was spot on for delivery and birthday person received it totally happy”

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Posted 3 years ago

Hi Brenda, Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 3 years ago

“Great choice, lots of options and quality products in the hampers”

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Posted 3 years ago

Hi There, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“I ordered for a present for my daughter’s birthday, she was thrilled. It arrived on the day as requested. I added some extras as well. Prompt and reliable service. Thank you”

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Posted 3 years ago

Hi Kristen, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Came in time but one bottle was broken but conveniently replaced.”

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Posted 3 years ago

Hi There, Thank you so much for your feedback, it means so much to us! We are sorry to hear about the breakage, but glad it was easily resolved See you soon :) GB Team

Posted 3 years ago

“From the get go your service has been sensational! The gift basket was very much appreciated!”

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Posted 3 years ago

Hi Joan, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“I loved that there were so many choices and not over priced for a beautiful hamper. The communication for delivery was very clear also.”

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Posted 3 years ago

Hi Tanya, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Great & efficient service. Delivered the following day as requested. The website was seamless to follow even on a smart phone. I've already ordered my next hamper.”

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Posted 3 years ago

Hi Josie, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“I was so estatic that my cousin’s 50th birthday hamper arrived on time, best yet and I will use your services again. My cousin was so “wrapt” and told me that the hamper was “beautiful”! Well done and so many thanks! Suzanne Mitchem. 🥰”

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Posted 3 years ago

Hi Suzanne, Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 3 years ago

“The recipient had never received anything like this before. She was so happy. Thank you”

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Posted 3 years ago

Hi Vicki, Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 3 years ago

“Service is fantastic, and gift are beautiful boxed, just love them.”

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Posted 3 years ago

Hi Susan, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

Gourmet Basket is rated 4.6 based on 6,968 reviews