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Gourmet Basket Reviews

4.6 Rating 6,935 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,218
 Metrics Info
4.6
Based on 6,935 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Anne Robson
Verified Buyer
“I have sent several to my sisters in recent y Years and they have been delighted with them. The most recent was a basket and beach towel. Anne”
Helpful Report
Posted 2 months ago
Hello Anne, Thank you for taking the time to provide such lovely feedback regarding your sister's hampers, we really appreciate it! Many Thanks, GB Team
Posted 2 months ago
Kimberley Oliver
Verified Buyer
“Good, fast service. Pretty expensive but it helped me out when I couldn’t visit a friend in person in their birthday.”
Helpful Report
(Belrose) - Posted 2 months ago
Hi Kimberley, Thank you for taking the time to leave a review, we really appreciate it! We are delighted to hear that Gourmet Basket was able to help deliver a gift for your friend's birthday. Many Thanks, GB Team
Posted 2 months ago
Peter Dwyer
Verified Buyer
“Delivery time was far to long. Purchased Friday didn't receive until Thursday.”
Helpful Report
(Belrose) - Posted 2 months ago
Hi Peter, I am sorry to hear about your delivery delay. Unfortunately, this is why we like to be transparent with our customers in checkout to note that these are 'preferred' delivery dates and are not guaranteed as some delays within our courier network are unforeseen. Many Thanks, GB Team
Posted 2 months ago
Anonymous
Verified Buyer
“Excellent service and gift.”
Helpful Report
(Belrose) - Posted 2 months ago
Hello, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team
Posted 2 months ago
Anonymous
Verified Buyer
“Delivery was much later than expected”
Helpful Report
(Belrose) - Posted 2 months ago
Hello, I am so sorry to hear that your delivery was later than expected. Unfortunately, this is why we like to be transparent with our customers in checkout to note that these are 'preferred' delivery dates and are not guaranteed as some delays within our courier networks are unforeseen. Many Thanks, GB Team
Posted 2 months ago
Anonymous
Verified Buyer
“I really enjoyed dealing with Gourmet Baskets. All the consultants I spoke to were polite, helpful & wishing to please . It was hard to find an affordable & appropriate sympathy basket - Gourmet Basket offered a very appealing & nicely presented choice.”
Helpful Report
(Belrose) - Posted 2 months ago
Hello, Thank you for taking the time to provide such lovely feedback, we really appreciate it! We are delighted that our team helped assist you to find an affordable & appropriate Sympathy hamper. Many Thanks, GB Team
Posted 2 months ago
Savita Chandra
Verified Buyer
“beautiful basket.”
Helpful Report
(Belrose) - Posted 2 months ago
Hi Savita, Thank you for taking the time to provide such great feedback, we appreciate it! We are thrilled to hear that you loved your beautiful Gourmet Basket. Many Thanks, GB Team
Posted 2 months ago
Ria Michael
Verified Buyer
“Love the luxurious look of the brand”
Helpful Report
(Belrose) - Posted 2 months ago
Hello Ria, Thank you for taking the time to leave such great feedback, we really appreciate it! Many Thanks, GB Team
Posted 2 months ago
Lisa Bradley
Verified Buyer
“As a former Aussie I have been sending GB gift baskets to family and friends since migrating to the US four years ago. Never ever has there been a delay or non-delivery. The selection is excellent and I can't recommend them highly enough.”
Helpful Report
(Belrose) - Posted 2 months ago
Hello Lisa, Thank you for taking the time to leave such a fantastic review, we really appreciate it! We are thrilled to hear that Gourmet Basket has lived up to your expectations while living overseas. We are very grateful to loyal customers like yourself. Many Thanks, GB Team
Posted 2 months ago
Happy Customer
Verified Buyer
“Absolutely fabulous customer service! The product I purchased for the price was exceptional, the speed of delivery was also remarkable (under 24 hours). The recipient was extremely pleased with not only the contents but the box as well. The process from ordering online to delivery was seamless. I highly recommend this business. Definitely 5 stars!”
Helpful Report
Posted 3 months ago
Hello, Thank you for taking the time to leave such a fantastic review, we really appreciate it! We are thrilled that you enjoyed your experience with Gourmet Basket and that your recipient enjoyed their hamper & goodies inside. Many Thanks, GB Team
Posted 3 months ago
Anonymous
Verified Buyer
“My daughter in law thoughts were how fancy the presentation was. Very very yummy product. I was satisfied with the amount of help on line I was given as I'm new to this. They explained every hamper to me as I couldn’t view the items well. The tracking was fab and delivered on time. 😊”
Helpful Report
Posted 3 months ago
Hello, Thank you for taking the time to provide such fantastic feedback, we really appreciate it! We are thrilled to hear that your daughter enjoyed both the presentation and goodies in their Gourmet Basket and you were able to find everything you needed on our website. Many Thanks, GB Team
Posted 3 months ago
Karen Christine Dunstone
Verified Buyer
“Great websit, easy to use. Good range of products. Delivery was quite quick.”
Helpful Report
(Belrose) - Posted 3 months ago
Hi Karen, Thank you so much for taking the time to provide 5-star feedback, we really appreciate it!! We are delighted to hear your experience with Gourmet Basket was easy and efficient. Many Thanks, GB Team
Posted 3 months ago
Bridgit Christoffel
Verified Buyer
“Recipient was over the moon with the uniqueness of the birthday present. Delivered on the actual day requested and in good condition. Thanks to all involved with processing the gift interstate.”
Helpful Report
(Belrose) - Posted 3 months ago
Hello Bridgit, Thank you so much for providing such great feedback, we really appreciate it!! We are thrilled to hear how happy your recipient was with their unique Gourmet Basket experience. Many Thanks, GB Team
Posted 3 months ago
Gerry Walsh
Verified Buyer
“Whilst the products were good the failure to include the requested card was an operational failure”
Helpful Report
(Belrose) - Posted 3 months ago
Hi Gerry, Thank you for taking the time to leave us a review, we appreciate your feedback. Our team aim to provide a quality experience for every customer. We are extremely sorry that the gift card was left out of your hamper. We are glad to hear that the products received were good and we hope the recipient enjoyed their Gourmet Basket. Apologies again and Many Thanks, GB Team
Posted 3 months ago
Anonymous
Verified Buyer
“Excellent choice. Excellent service. Our friend loved the chees and wine basket.”
Helpful Report
(Belrose) - Posted 3 months ago
Hi There, Thank you for taking the time to leave such a fantastic review, we really appreciate it!! We are thrilled to hear that your friends enjoyed their Cheese & Wine Basket. Many Thanks, GB Team
Posted 3 months ago
Anonymous
Verified Buyer
“Very well received”
Helpful Report
(Belrose) - Posted 3 months ago
Hello, Thank you so much for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team
Posted 3 months ago
Petrina Macleod
Verified Buyer
“The recipients, who were nurses in a chemotherapy clinic were absolutely delighted! Thank you”
Helpful Report
(Belrose) - Posted 3 months ago
Hi Petrina, Thank you so much for taking the time to leave such great feedback, we really appreciate it!! We are so happy that the nurses receiving the hamper were delighted with their Gourmet Basket experience. Many Thanks, GB Team
Posted 3 months ago
Anonymous
Verified Buyer
“I don't write”
Helpful Report
(Belrose) - Posted 3 months ago
Hi There, Thanks so much for taking the time to leave us a 5-star review, we really appreciate it! Many Thanks, GB Team
Posted 3 months ago
Donna Dwyer
Verified Buyer
“My basket was sent to a friend who has lost her mother. She appreciated the gift. I loved it because it contained items that would create memories of her Mother's life. Thank you.”
Helpful Report
(Belrose) - Posted 3 months ago
Hi Donna, Thank you so much for taking the time to leave such a beautiful review. We are delighted to hear that our Gourmet Basket will help your friend create beautiful memories of her Mother's life. Such special feedback to receive. Many Thanks, GB Team
Posted 3 months ago
Anonymous
Verified Buyer
“Really good assortment of gift baskets. The webiste is clear, interactive with high quality visuals. The check out was great and delivery prompt”
Helpful Report
(Belrose) - Posted 3 months ago
Hi There, Thank you for taking the time to leave such a fantastic review, we really appreciate it!! We are thrilled to hear that you enjoyed your Gourmet Basket experience from start to finish. Many Thanks, GB Team
Posted 3 months ago
Gourmet Basket is rated 4.6 based on 6,935 reviews
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