Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,060 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered as promised. Very happy with the product”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“I loved the basket and the way it was put together. I would rate five star but the telephone service was less than helpful.”

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Posted 3 years ago

Thank you for providing your feedback. We are sorry to hear you were not 110% satisfied however we are pleased you enjoyed the overall experiance. We hope to see you again soon. GB Team

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you for your feedback! See you soon, GB Team

Posted 3 years ago

“Family we had it sent to said it was great. I was impressed that it was sent when you said it would be”

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Posted 3 years ago

Thank you for your feedback! Look forward to seeing you soon :) GB Team

Posted 3 years ago

“Received on time.”

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Posted 3 years ago

“Client's loved the gift basket but I never received the $10 credit for signing up so that left a sour note in my mind”

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Posted 3 years ago

“Hi, he was concerned the cheese may be bad because of heat. Can you please contact him snd make sure it’s ok? Thank you, Cindy Sparks. Cell: 503-475-9977”

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Posted 3 years ago

“Very simple to purchase and quick service”

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Posted 3 years ago

“Baskets are lovely, but delivery not so good. Was told Friday when I placed the order, but it didn't arrive until Tuesday - over the hottest period we've had so far. I don't know how the contents fared and this could have ruined the products.”

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Posted 3 years ago

“The original request was for a 20th December delivery of the Christmas box and they received it on the 13th yet you were still advertising until just the other day that Christmas deliveries could still be made. That was a bit disappointing. The box itself was great and it was delivered to the right place so that was all good. It is a seamless way to provide a gift when the postal service from overseas is so haphazard at the moment. Thank you.”

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Posted 3 years ago

“Great service. Website easy to use.”

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Posted 3 years ago

“Nice presentation. Quality contents. However needed more savoury items - there was only 1 in the entire bundle. It was predominantly sweet.”

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Posted 3 years ago

“The gift & presentation were great but the wrong card was included in the box. Had someone else’s name on it.”

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Posted 3 years ago

“very happy thanks”

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Posted 3 years ago

“A little disappointed that delivered a week before requested date. Didn’t have a chance to arrange for someone to be home. Hence left outside most of the day”

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Posted 3 years ago

“Recipient will not be given hamper til Christmas Day”

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Posted 3 years ago

“Personally, the items received and purchased from Gourmet Basket have been fantastic and I appreciate the stylish package and the quality of contents. However on this occasion, the recipient noted that the delivery arrived with damaged items. Olive oil bottle and other condiments broken and leaked through the box.”

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Posted 3 years ago

“Arrived a week too early. Sent as a gift which the whole family will enjoy.”

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Posted 3 years ago

“Ease with online purchasing.Great products.Only thing is i didnt recieve an sms stating basket had been delivered.”

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Posted 3 years ago

“The ease of building the hamper and the variety on offer was great. The only disappointing thing was on the delivery side. The hamper which was a gift to an interstate recipient was left on the road verge and delivered to the next door neighbour.”

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Posted 3 years ago

Gourmet Basket is rated 4.6 based on 7,060 reviews