Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,060 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 13th August 2024

BRONWYN Kerr

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recipient loved the hamper, especially the Koko Black treats👏”

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Posted 4 years ago

Hi There, We are so pleased they loved it!! See you soon :) GB Team

Posted 4 years ago

“It was easy to arrange on line and delivered on time as requested.”

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Posted 4 years ago

Hi Cox, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“My Uncle was happy with the gift. Delivery was not on the day, however the follow-up service from Gourmet Basket was timely and helpful.”

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Posted 4 years ago

Hi Sue, Thank you for your feedback. We are sorry to hear we didn't meet your prefered delivery date, however we are so pleased that they loved the hamper! GB Team :)

Posted 4 years ago

“Thank you for helping me to surprise my friends with your box of goodies , all the way from Italy! Your cheese and wine hamper was absolutely amazing and the service was spot on. They celebrated with an aperitif the very same evening. Much appreciated !! I may have an other friend in the area to surprise. Thanks again Francesca”

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Posted 4 years ago

Hi Francesca, Thank you so much for your feedback! We are so pleased to hear they loved the hamper and that you enjoyed your experience with us! See you soon :) GB Team

Posted 4 years ago

“great selection of premium products”

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Posted 4 years ago

“The recipient loved the box, it’s disappointing that the sender doesn’t receive any notification that it’s been delivered.”

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Posted 4 years ago

Hi There, Thank you for your feedback. We are sorry to hear the recipient wasn't aware of the delivery, but we are so pleased they loved the hamper. Thank you :) GB Team

Posted 4 years ago

“The person who received the gift loved it.”

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Posted 4 years ago

Hi Paul, We are so pleased they loved it!! See you soon :) GB Team

Posted 4 years ago

“Great communication on status of gift basket and good info on their website about what's included”

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Posted 4 years ago

Hi Dina, We are so pleased you enjoyed our services! We look forward to seeing you soon! :) GB Team

Posted 4 years ago

“Basket was well received by receiver but it took much longer to arrive than expected.”

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Posted 4 years ago

Hi There, Thank you for your feedback, it means so much to us. We are sorry to hear you were not 100% satisfied with the delivery service, but we are so pleased the receiver enjoyed the hamper. Many Thanks, GB Team

Posted 4 years ago

“Gourmet basket is very good. The quality of the merchandise is A1 (according to the people I have given a basket to). The courier service leaves a lot to be desired though. A simple instruction of please deliver to the house which is down a long driveway couldn't be followed. The courier left the basket at the gate on a main road. Luckily the receiver came home not long after and it wasn't a hot day.”

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Posted 4 years ago

Hi Allana, Thank you for your feedback, it means so much to us. We are sorry to hear you were not 100% satisfied with the delivery service, but we are so pleased that they loved the hamper. Many Thanks, GB Team

Posted 4 years ago

“The service was prompt and efficient and arrived when I specified.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback! See you soon :) GB team

Posted 4 years ago

“Rapid delivery. Recipient happy with selection.”

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Posted 4 years ago

Hi Raquel, Thank you for your feedback, it means so much to us! :) GB Team

Posted 4 years ago

“Recipients were very pleased with their gift basket. Thank you”

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Posted 4 years ago

Hi Dianne, Thank you for your feedback, we are so pleased the recipients enjoyed the hamper! Many thanks, GB

Posted 4 years ago

“Although not delivered on the date, the basket was loved by the recipient who thought the melting moments were particularly good.”

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Posted 4 years ago

Hi Belinda, Thank you for your feedback, it means so much to us! We are sorry to hear you were not 100% satisfied with the delivery service, but we are so pleased the recipient loved the hamper. Many Thanks, GB Team

Posted 4 years ago

“The hamper we order was lovely - well presented and greatly appreciated. Unfortunately delivery was delayed, as not all of the recipients details were passed along to the delivery service.”

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Posted 4 years ago

Hi Laura, Thank you for your feedback, it means so much to us! We are sorry to hear you were not 100% satisfied with the delivery service, but we are so pleased that they loved the hamper. Many Thanks, GB Team

Posted 4 years ago

“Great gift baskets for the people in your life. A bit expensive but quality/gourmet products.”

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Posted 4 years ago

“Good and timeline service.”

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Posted 4 years ago

“Pleased with the gourmet basket . Liked being able to add extras to the basket .”

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Posted 4 years ago

“Pleased with product but because person wasn’t in and she tried to collect, there was no information at where she had to go. She eventually got her gift ree delivered 4 days late ! !”

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Posted 4 years ago

“They love the quality of the items in the basket.”

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Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,060 reviews