Gousto Reviews

Name: Gousto
Rating: 2.45

2.5 Rating 721 Reviews

33 %

of reviewers recommend Gousto

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Metrics

2.5

Based on 721 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Lee

Vanesa Verna

Gousto 1 star review on 19th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Huge number of options, great food, and easy to follow instructions. Would recommend”

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Posted 4 years ago

“The quality of food is fantastic and the recipes are easy to follow. During lockdown it has been amazing to receive our box each week. Having 4 meals planned and ingredients ready each week removes the stress from the weekly shop and we are all discovering new tastes and favourite dishes.”

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Posted 4 years ago

“Quick and convenient”

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Posted 4 years ago

“Been using Gousto for over a year, i can always find something the entire family will eat and like to try new foods from their fantastic range of meal choices. The produce is always fresh and packed very well, couldnt ask for more.”

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Posted 4 years ago

“I've been using Gousto for several months and can only recommend it. I'm not very creative when it comes to cooking so the variety has been great. I've used ingredients I would never normally buy and I've learnt lots of cooking skills too. Customer service is great too. Whenever there's been an issue with a box or ingredient it's quickly sorted out. Downsides: 1) other's have commented on the amount of plastic in each box, and I would have to agree, though this has improved a lot recently; 2) some of the meals come with a side salad which is basically just leaves with a vinegar dressing - not my fave - it would be good if these salads could be a little more exciting.”

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Posted 4 years ago

“Excellent choices of meals to choose from. Ingredients are always fresh and delivered on time and well packed. Every part of the packaging you can recycle.”

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Posted 4 years ago

“Great food, great recipes: simple to follow”

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Posted 4 years ago

“We get Gousto most weeks and it is a great way to learn to cook new meals that are both tasty and quick for a weeknight!”

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Posted 4 years ago

“Love this even more now that the bags are numbered with the ingredients in for each recipe. Great choice of dishes easy to prepare and cook x”

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Posted 4 years ago

“Having a weekly delivery of food with such great choices has really made life so much easier! I’m trying new foods and recipes and loving it!”

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Posted 4 years ago

“Great recipes, easy to follow. Makes you eat more exciting meals”

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Posted 4 years ago

“I love Gousto! The burden of choosing meals each week from monotonous supermarket ingredients is a thing of the past. My horizens have broadened massively and my meals are cooked from scratch! Thank you Gousto. Keep up the good work!”

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Posted 4 years ago

“Gousto recipes are varied and delicious! The easy to follow cards come with each recipe and both my husband and I enjoy cooking as a result! The measured out ingredients means there is no waste. We love it!”

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Posted 4 years ago

“Gousto has been a lifesaver during this pandemic and before as a busy working mum of 2 now 3 children. With a newborn and 2 kids at home I have found myself struggling to meal plan so the fact I can get a weeks worth of meals delivered to my door with a click of a button is such a help. All the ingredients are fresh and healthy. I also love that the packaging is environmentally friendly.”

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Posted 4 years ago

“Makes weekday cooking so much easier! I like being able to try a range of recipes and it is fantastic being able to plan mes in advance.”

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Posted 4 years ago

“Never had any delivery issues, any changes to orders are always notified via email at least a few days in advance. Recipes are delicious & they compensated me immediately the one time there was a stock cube missing.”

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Posted 4 years ago

“We have been using Gousto after it was recommended by family. We have 4 meals a week and they have all been delicious. The portion sizes are generous & well balanced. The packaging is good so everything has arrived in good, fresh condition. The recipe cards are easy to follow and the timings work. Today I had a problem with the website so used the chat help; my order was reinstated in under 2 minutes by a very polite & helpful person. I cannot fault Gousto and am cooking much nicer food 4 times a week!”

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Posted 4 years ago

“Love the service and the food is excellent.. we are enjoying the cooking and the packaging is economic. No food wastage and a great variety.. has made life so much easier time wise with thinking about dinners then shopping. Highly recommend. The app is easy also”

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Posted 5 years ago

“We are so happy with Gousto and want to say a big THANK YOU for supporting customers during this time. Your drivers are always friendly and the meals are amazing!!”

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Posted 5 years ago

“Tasty recipes, good value for money, easy-to-use app, no problems with delivery.”

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Posted 5 years ago

Gousto is rated 2.5 based on 721 reviews