GrabAGun.com Reviews

Name: GrabAGun.com
Rating: 2.30

2.3 Rating 122 Reviews

32 %

of reviewers recommend GrabAGun.com

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Metrics

2.3

Based on 122 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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GrabAGun.com 1 star review on 10th October 2022

Joe Getz

GrabAGun.com 1 star review on 19th July 2022

Terry

GrabAGun.com 5 star review on 12th June 2020

David S.

Anonymous

Anonymous // 01/01/2019

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“I have purchased several handguns, magazines and ammo from Grab a gun and have never been disappointed. The guns arrive in two or three days and the ammo and small items taking a week or so. I read a review about a person having to pay his FFL to receive his gun and was upset about it. That is something that everyone should know is going to happen and should be checked out before hand. Thank you GrabAGun for always giving me top notch service.”

Helpful Report

Posted 2 weeks ago

“Using an FFL dealer I order a Kimber Custom LW. It came in a range bag with 3 magazines, Kydex pancake holster and kydex single magazine holder. Grabagun.com filled the order quickly and shipped the same day with FedEx. FedEx finally delivered the package a week later, but this was FedEx fault. Grabagun was $50.00 less than Academy Outdoors.”

Helpful Report

Posted 3 weeks ago

“Grab a Gun doesn't advise that there could be additional fees when picking up firearm at FFA dealer. In fact the checkout process is designed to make it look like shipping is the only fee encountered. Once I picked up the firearm the additional FFA fee made the savings received mute. I could have just purchased from the FFA and been ahead. When you mention this to their support they blame it on the notion that each FFA charges differently. That could be mentioned anywhere in the checkout process and it's not.”

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Posted 1 month ago

“My first order with GrabAGun was delivered within two days of the order being placed, packaging was excellent and all was in order. The prices were also excellent! I will be using them again.”

Helpful Report

Posted 2 months ago

“They had the incorrect photos posted of the product I purchased. Their naming of item wasn't the same that B&T uses. I was intending to purchased a GHM9G with the Glock lower but little did they know, Grabaagun.com used the exact same photo for the GHM9 compact with shorter barrel, handguard and the absence of a tri-lug barrel and the stamped receiver. They also had only one photo for it. I asked repeatedly on pickup if it was the correct one and the employee insisted that it was correct. Now they won't do anything to try to correct their misleading info on their website and mistake.”

Helpful Report

Posted 2 months ago

“They are good and reliable”

Helpful Report

Posted 2 months ago

“I was very impressed with Grabagun’s pricing and service. I ordered a GForce Pumpernickel shotgun and their price was half of other Internet sites. It shipped promptly with a reasonable shipping charge to my local FFL in their system. Very happy and would buy from them again.”

Helpful Report

Posted 3 months ago

“Don’t Buy from Gus.com. Total scammers and Horrible customer service. I bought an expensive Beretta 694 shotgun from them April 2024. They shipped it out without the choke set. I contacted them and after 20 emails or so they told me they would make it right and get me the missing chokes. They kept telling me to have patience well I have sent numerous emails after that and still have not received them almost a year later. They don’t even respond to my emails anymore or just say patience. Who makes a customer wait almost a year and still have not arm t out what I have paid for. If I don’t receive soon I will take this to small Clams court. Save yourself the moment and headache and don’t deal with these thieves.”

Helpful Report

Posted 3 months ago

“I purchased a rifle that when opened the gun was non functioning or broke and the stock of the rifle has 5 rub spots or bad spots. I have tried to work with an employee named Chad and his response has been since I did the transfer that they are not going to stand behind the product at all. NO exchange, NO REFUND????? their policy is basically if there is something wrong it is your problem they take no accountability to ensure you receive what they promise. IF I could have given zero stars I would have. Worst company I have purchased from in a long time. The Gun was promised to be new and undamaged. It was quite obvious that the box had been open and the packaging was all destroyed. Would highly recommend you find someplace else to purchase your fire arms”

Helpful Report

Posted 4 months ago

“Just picked up my 1st and last gun from grabagun. The guy I picked up from charges $50-60 for a "transfer fee". What a scam. Same gun at academy sports for the same price. Only reason i purchased from you is because they were 18 minutes closer. Won't happen again. Very deceitful that they don't mention any fees during the purchase process on their site.”

Helpful Report

Posted 4 months ago

“I ordered a CA compliant pistol (Ruger SR22). The same pistol has 2 SKUs, one specifically for CA compliance, which was not sent. I can certainly appreciate the mistake. I don't appreciate the 15% restocking fee.”

Helpful Report

Posted 4 months ago

“Their shipping methodology is to put it simply, ridiculous. They use a combo of FedEx and USPS. My package, which is currently sitting at some facility in New Jersey, will more then likely be sitting their for another 5 business days according to the FedEx agent due to the shipping manner they chose to utilize. If that is in fact the case, it will be a full two weeks after I order that I will receive my order. In today's day and age, that is unacceptable.”

Helpful Report

Posted 4 months ago

“They constantly do switching baits definitely an effort rating in my perspective. I will pass the word around, not to buy anything from these crooks.”

Helpful Report

Posted 5 months ago

“I have purchased for handguns from them within the past 8 months they have always been prompt on shipping the quality is always been new”

Helpful Report

Posted 5 months ago

“I've ordered about 10+orders from them and had NO PROBLEM,,,only once was the product description wrong,,,I've purchased 4 pistols and am very satisfied....”

Helpful Report

Posted 7 months ago

“Took 3 days of saying payment not received and a phone call to grab a gun and credova telling them to cancel it all before they wanted to let my payment go through. Don’t shoot now pay later if you’re going with grab a gun”

Helpful Report

Posted 8 months ago

“GRAB A GUN IS HANDS DOWN ONE OF THE BEST AND MOST RELIABLE AND AFFORDABLE SITES TO PURCHASE YOUR HARDWARE. HONESTLY, ILL NEVER SHOP ANYWHERE ELSE AGAIN. MORE IMPORTANTLY, THE CS IS GREAT AND THERE TRANSPARENT, IM EXTREMELY GRATEFUL FOR THIS PLATFORM AND SUPPORT TEAM. IF YOU NEED A NEW EMPLOYEE REMOTELY IN FROM COLORADO,IM YOUR GUY. GRAB$SHOOT$SAVE$WAKE IT HATERS.”

Helpful Report

Posted 8 months ago

“They are fraudsters and ordered a silencer, they have never really shipped the goods, and they forged information to cheat me of my credit card money.”

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Posted 9 months ago

“Can't get order correct....”

Helpful Report

Posted 9 months ago

“Really poor communication. They cancelled my order, bought the same gun through gunbroker.com. Lesson learned.”

Helpful Report

Posted 10 months ago

GrabAGun.com is rated 2.3 based on 122 reviews