GrabAGun.com Reviews

Name: GrabAGun.com
Rating: 2.21

2.2 Rating 114 Reviews

30 %

of reviewers recommend GrabAGun.com

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Metrics

2.2

Based on 114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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GrabAGun.com 1 star review on 10th October 2022

Joe Getz

GrabAGun.com 1 star review on 19th July 2022

Terry

GrabAGun.com 5 star review on 12th June 2020

David S.

Anonymous

Anonymous // 01/01/2019

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“Two orders made from grab a gun. The prices were only slightly better than retail, except one item was defective and took the longest time to return and the other was an inferior product that can be bought retail without the additional $80 transfer fee. I’ll stick with Academy from now on.”

Helpful Report

Posted 2 years ago

“Good service, no issues!”

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Posted 2 years ago

“Read other low rating Reviews, they are all accurate. Be smart ignore the whiners I purchased thousnads thru them. Later finding out I drastically overpaid & received wrong firearm. Did not match picture & description 2000 dollars later having a cheaper version that found out was old stock. Due to the fact I questioned them about this, when I went to give them 1 more chance & order they just canceled the order without contacting me 1st, wrote me saying we don't want your business!!! My message was never unprofessional, just asked for them to make it right which they refused to do. Being a board member of a huge Shooting club with over 15,000 memebers, I had to share this experience as This is just poor service. You can't return a firearm, so receiving actual item is important, these guys are deceitful & out to make an easy Buck. Better off take your business local & wait a few days or weeks for an order.”

Helpful Report

Posted 2 years ago

“I made an order, and I get an email saying my state does not allow large magazines, karma so they will keep them and not give me replacements, or a refund my money -15% restocking fee.. There are thieves. I will never use them again and I will never recommend anybody else.”

Helpful Report

Posted 2 years ago

“Definitely avoid. They ship to licensed firearms dealers, but the dealers may not be there to receive the shipment. Item ends up being returned and is a huge hassle. Additionally, customer service is horrible and I have yet to find a business that cares less about resolving any issues than Grabagun. HORRIBLE customer service. AVOID.”

Helpful Report

Posted 2 years ago

“Should be renamed "Grabnothing". Good luck getting anything from this website. If you order anything your order will be cancelled and you get a refund. Total waste of time messing with these people. And if you call them out they are totally nasty about it. I had my last order cancelled because I exist and called them out last time. Move on to a reputable website for your needs. Sportsmans guide has these guys beat hands down.”

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Posted 2 years ago

“I have bought 2 pistols and ammo from them and never had any problems at all. I personally think they are a good company to deal with”

Helpful Report

Posted 2 years ago

“They won’t stop emailing me about product back in stock I tried calling them I’ve emailed them they won’t stop about every two hours day and night when I’m trying to sleep email email email after email for months”

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Posted 2 years ago

“Dealt with Armondo over a two year old gun purchase. Complete scam artist. They had my money and gun for years yet want me to pay a 15% restocking fee. I had to track them down. They didn’t tell me the gun had been returned. They stole my money and are only refunding me after 24 months because I called them on it. Thieves.”

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Posted 2 years ago

“They shipped my gun to an FFL who has closed. They strung me along with big talk about calling the ATF. 18 months lasted Armondo tells me they have had the gun back in the store for 17 months. They will send me a check (said it takes a month) minus 15% restocking fee. They knew they had the gun back for 17 months. Never called me or offered me my money back until I called for a year and a half. Shady scam. Armondo is shady. Stay away from this company. Thieves.”

Helpful Report

Posted 2 years ago

“False advertising emailed. After first being told price would be honored, left on hold 40+ minutes, disconnected. Called back 30 min on hold then told not going to honor emailed advertised price!”

Helpful Report

Posted 2 years ago

“Yeah ordered two dead air sandman flash hiders for 556 ordered on the 10th Friday says 3 to 5 days well here we are 6 the day. I wrote email asking about the order if it'd be shipped today which is the 17th and received a reply, saying it's processing and will be shipped out soon along with being told they are doing 3 to 5 day shipping ok I'm at 6 should be shipped. I then reply saying ok no problem if it doesn't ship today I'll cancel it on my bank card. Received a reply canceling the order lol. If you didn't have the part or can't meet the time hacks you put out shouldn't advertise it adn also shouldn't just jump to cancel someone's order. I NEVER SAID TO CANCEL IT, SO IT SEEMS TO ME THAT THEY KNEW IT WOULDNT SHIP AND CANCELED THE ORDER . HORRIBLE EXPERIENCE”

Helpful Report

Posted 2 years ago

“I love grabagun. I have purchased several firearms, rifles, and shotguns. Shipping was quick and the merchandise arrived in perfect condition. I will be purchasing more ammo, guns, and shotguns from grabagun.”

Helpful Report

Posted 2 years ago

“I have purchased thousands of rounds of ammo online and this is the only place that has shipped needing a adult signature. I work for a living and I do not have the time to set around and wait on a package. It would have been nice if they would tell you that at checkout. This place is a joke.”

Helpful Report

Posted 2 years ago

“I ordered ba HK VP9 earlier this year and even though I was charged for the gun it was never shipped. Several attempts were made to remedy the problem and they were all ignored. Finally I had to contact my bank to get a refund. As a result I am not able to order from them anymore. Their thanks to a long time customer.”

Helpful Report

Posted 2 years ago

“From my first purchase from Grabagun (Springfield XD) to my last gun (Sig Sauer M400 thread) and thousands of ammunitions, I have been nothing but loyal to this business, however on April 13th I got the shock of my life, I had ordered a Mossberg 590 Shockwave JIC, then called to confirm my purchase and confirm my FFL for delivery, during this call I was told my order has been closed, why? Oh it must be your bank, I called my bank and they said it was the merchant, called Grabagun back and some dude ( Jeremy ) told me it was because my transaction was flag as potentially fraudulent transaction, reason given was that my billing address does not match the shipping address, I’m an American tax paying citizen but you racist want to deny me of my 2nd amendment rights, all this because of my name, a Nigerian name, I must be a fraudster right, I have since ordered and recieved my gun from Bud’s Guns Shop , shame on you people ”

Helpful Report

Posted 2 years ago

“After taking payment for an order from GrabAGun. They held on to my product for about 29 days saying I would receive it after 30 days. On day 29 they cancelled my order and returned my items because I left a negative review about my experience on Better Business Bureau. Ive never seen a company care such little about their customers. Take your business somewhere else and save yourself the headache. Not sure if it’s discrimination or just ineptitude in being in the firearms business.”

Helpful Report

Posted 2 years ago

“Charged my credit card and then cancelled the order later that day because their automated system flagged it as fraud, apparently. Never happened to me with any retailer before. I emailed for support and they asked for a picture of the credit card to prove I had it? Honestly, is this a scam site ?”

Helpful Report

Posted 2 years ago

“I called Grab-A-Gun asking why they are charging sales tax on sales to Missouri. Missouri does not require sales tax be paid on out of state purchases! Their answer was the Supreme Court ruled that they must. I asked if that is true why doesn’t Gunbroker charge sales tax on sales to Missouri? They couldn’t answer. Grab-A-Gun charges sales tax on all sales, which means they are making a larger profit by telling a lie to the purchaser!! This is illegal and should not be allowed in any state that doesn’t collect tax on out of state purchases!!!!”

Helpful Report

Posted 2 years ago

“Do not order anything from Grabagun.com. I wish I had read all the complaints and more than 60 BBB complaints against this company. Very very disappointing!!”

Helpful Report

Posted 2 years ago

GrabAGun.com is rated 2.2 based on 114 reviews