GrabAGun.com Reviews

Name: GrabAGun.com
Rating: 2.25

2.3 Rating 117 Reviews

31 %

of reviewers recommend GrabAGun.com

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Metrics

2.3

Based on 117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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GrabAGun.com 1 star review on 10th October 2022

Joe Getz

GrabAGun.com 1 star review on 19th July 2022

Terry

GrabAGun.com 5 star review on 12th June 2020

David S.

Anonymous

Anonymous // 01/01/2019

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“I called Grab-A-Gun asking why they are charging sales tax on sales to Missouri. Missouri does not require sales tax be paid on out of state purchases! Their answer was the Supreme Court ruled that they must. I asked if that is true why doesn’t Gunbroker charge sales tax on sales to Missouri? They couldn’t answer. Grab-A-Gun charges sales tax on all sales, which means they are making a larger profit by telling a lie to the purchaser!! This is illegal and should not be allowed in any state that doesn’t collect tax on out of state purchases!!!!”

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Posted 2 years ago

“Do not order anything from Grabagun.com. I wish I had read all the complaints and more than 60 BBB complaints against this company. Very very disappointing!!”

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Posted 2 years ago

“I have purchased 3 rifles through GrabAGun. All the guns were shipped quickly and arrived in great condition. I have also purchased some ammunition through them and had no problems. As long as their great service continues, I will continue to buy from them.”

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Posted 2 years ago

“From the items I’ve purchased they have sent without problems and made the presses fast and easy.”

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Posted 3 years ago

“Grabagun did great. Item was as described and shipped relatively quick. I would have given them 5stars but FedEx ground took 5extra days to deliver. FedEx ground is a 1star out of 5. My eotech almost missed my anniversary and it became frustrating because I had a trip planned.”

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Posted 3 years ago

“I bought several firearms from this place, and record has been spotty. A couple of times, the gun received was used but advertised as new! Be aware this place!! They actually put people on so called "do not sell list". Just look up the BBB website for complains.”

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Posted 3 years ago

“They waited 6 days to ship my product. Why???”

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Posted 3 years ago

“I ordered a gun followed by a refund I don’t want stating they had the wrong price on their website. I called three times hung up on twice while waiting for a manager. The third I’m waiting on the phone right now at 37 minutes on a Monday morning. Avoid these scammers and spend your money elsewhere.”

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Posted 3 years ago

“Realized I made a mistake when ordering, but called within 10 minutes. The guy told me it was no problem he would cancel the order. Woke up next day to the order still processing. I sent two emails to customer service with no response. Tried calling, no answer. Shortly after they changed the status to shipped. Now the only way to return is with a 15% restocking fee.. I feel they do this purposely.”

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Posted 3 years ago

“ordered a SW 686 PC through this website. later they just cancelled my order with no explanation no one answered phone calls made”

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Posted 3 years ago

“Holy Moly … this place rocks. I have bought guns from a dozen places on the internet, all good, but Grabagun was the only one to have what I wanted this time, at a fair price and in forty-eight hour I had my new pistol, magazines in my living room. I looking for two more pistols, when available I will be going to Grabagun.”

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Posted 3 years ago

“I just want to say I love these people and love doing business with them I have never ordered anything that got to me as fast as it does from them, ever order from them gets to Tennessee in 3 to 4 days and I thank Grabagun very much and will keep buying from them. Thank you grabagun.”

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Posted 3 years ago

“2 WEEKS to get a magazine to Indiana? As long as these people use FedEx I will NEVER do business with them again. I ordered same product on the same day from a dealer in Arkansas and got it in 4 days. 2 weeks!”

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Posted 3 years ago

“I wish I had read reviews before doing business with Grabagun. They sent me a defective Promag MKA 1919 magazine and refuse to refund the total purchase price. Why should a customer eat the shipping on a defective item?”

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Posted 3 years ago

“Horrible customer service (tried to extort money from me). Threatened me due to the fact they don't know how to conduct their own business practices. Buyer beware, FFL licensee beware. Left me a 1 star review because he lost a sale and it cost him money. This whole transaction was between grabagun.com and their customer. Now I receive a 1 star review because of their negligence. Policies are put in place for a reason. Sorry you don't understand that. Better call ATF and report the firearm stolen lol. I will no longer conduct any business with grabagun.com. I will tell every customer I have not to conduct business with the as well!!!!”

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Posted 3 years ago

“Ordered Glock 48 OEM magazines on Thursday and the order was at my door 2 days later. Great price and quick shipping! I will be back!!”

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Posted 4 years ago

“5.56 ammo became available on their site. I ordered a 1000 round cannister. They ended up canceling my order and issuing a refund essentially stating they didn't want my business. I think they canceled it so they could raise the price, like they did on the guns that I bought from them. I am also of the opinion it is because I left a less than stellar review about a previous transaction. FYI they have never contacted me to discuss my review. I was very descriptive of the problems I had, but not abusive. Before I posted, I even called in to their store to discuss, but received less than helpful attitude from their personnel. I spent over $2500 with them on 3 gun purchases. Here is their note to me, verbatim. You be the judge: Your order has been canceled due to past interactions. We like to partner with our customers to create a mutually beneficial partnership and based on your actions we would prefer not to continue the relationship. We have canceled your order and issue a full refund. There are only three "actions" I had with them: my order, a phone call, my review post delivery. I can only assume it was in reference to my review. Whoever wrote this obviously didn't like being called out on their poor performance in customer service. Instead of contacting me and working through any issues they may have (past or present) and letting me know in person via a call, they rather childishly canceled my order, using it as a big FU, and placing the blame on me. Caveat Emptor "Buyer Beware".”

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Posted 4 years ago

“My 3rd buy from Grabagun, everyone has been correct and fast, just waiting on my next gun to be in stock.”

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Posted 4 years ago

“After buying several firearms and boxes of ammo from Grab a Gun over the years, My most recent ammunition order was refuses due to the fact that I live in Illinois! I guess this company has decided that since I live in a anti-gun state, I don't deserve to be able to protect myself and my family. I will not do business with a company with such a bigoted company.”

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Posted 4 years ago

“Awesome place with fast shipping and some of the best prices around. Well done guys.”

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Posted 4 years ago

GrabAGun.com is rated 2.3 based on 117 reviews