GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.51

4.5 Rating 2,382 Reviews

89 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

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GRADE MOBILE 1 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No faults at all”

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Posted 3 years ago

“Worst service ever!”

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Posted 3 years ago

“Really impressed. Next day delivery, no faults with the service. Phone is great. Will be ordering my children one from grade mobile too.”

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Posted 3 years ago

“Fantastic! The iPhone I purchased as grade a was literally immaculate condition and perfect for my sons first phone! Thank you”

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Posted 3 years ago

“I have had the phone 1 week and the front screen is coming away from the case and now I can't make calls properly.”

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Posted 3 years ago

“second phone purchased from you guys 5* service everytime will continue to use in future”

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Posted 3 years ago

“Fantastic thankyou fast delivery”

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Posted 3 years ago

“The phone came broken”

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Posted 3 years ago

“Fantastic product. Great transaction.”

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Posted 3 years ago

“Second time of using this company, product first class and service excellent.”

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Posted 3 years ago

“Have purchased 4 phones of here in the last 18months for myself & family with no issues at all. Will never get a contract phone again. Would highly recommend Grade Mobile. Great service too & fast delivery. Well pleased.”

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Posted 3 years ago

“Wonderful service - so impressed. I was let down by another company who after a 10 of purchasing I had not received my ‘next day delivery’ - grade mobile were fantastic and I would definitely use them again.”

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Posted 3 years ago

“Fantastic company great service thank you amazing .”

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Posted 3 years ago

“U said fone was unlocked but it wasn't I had to pay £25 to get it unlocked .Will not be recommending you to anyone ..disappointing”

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Posted 3 years ago

“Good service phones always in good condition”

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Posted 3 years ago

“Phone arrived next day absolutely mint even though stated as only ‘good’ didn’t have a mark on it. Brilliant thank you”

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Posted 3 years ago

“Phone sent to me was faulty”

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Posted 3 years ago

“I purchased a phone and within a week I had to get the screen replaced as it was faulty”

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Posted 3 years ago

“Really fast delivery and top quality phone thank you I would recommend to anyone looking for top quality phone”

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Posted 3 years ago

“I tried to buy a tablet from them 20 days ago. A tablet that was not charging and not switching on arrived, and I updated them within literally 30 minutes for the issue. As advised, I returned it the next day, to be repaired or replaced, according to the “warranty” they say they provide. Then, they implied to a replying email that I opened the tablet and took some parts out of it and therefor the warranty was void and they had it returned to me. Following several emails, they accepted to get it back for second time and they would repair or replace it. Once I sent it and updated them, they came back saying that they will not repair nor replace but they would refund me. After 4 days I updated them that the tablet was received by them (by Royal Mail’s track & trace site), I followed up once again and they claimed that they didn’t receive anything!!! It is of value to mention that I was keeping them updated and sending them all the receipts, barcodes, track & trace etc scanned, of every step I was taking according to their advises. They clearly tried to avoid the refund as well, but after a phone call and a final email, they did refund me. If you need a tablet, just avoid them.”

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Posted 3 years ago

GRADE MOBILE is rated 4.5 based on 2,382 reviews