GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.51

4.5 Rating 2,382 Reviews

89 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

Write Your review

Tell us how GRADE MOBILE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GRADE MOBILE 1 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great giveaways during the pandemic - helping people through rough times”

Helpful Report

Posted 4 years ago

“I absolutely recommend buying a phone here the service is amazing and it's good quality 🔥🔥”

Helpful Report

Posted 4 years ago

“Best phone service and quick to answer any questions!”

Helpful Report

Posted 4 years ago

“Great company”

Helpful Report

Posted 4 years ago

“Your giveaways have helped so many people during this pandemic and I think what you’re doing is so amazing !!”

Helpful Report

Posted 4 years ago

“Amazing quality phone!”

Helpful Report

Posted 4 years ago

“Very good services and prices”

Helpful Report

Posted 4 years ago

“Amazing services and their giveaways and cheap prices help many people out during the desperate times in the current pandemic”

Helpful Report

Posted 4 years ago

“Personally haven't bought anything from them but from what I have seen, their interaction with their customers is quite good especially in these times.”

Helpful Report

Posted 4 years ago

“Amazing prices and generous company :)”

Helpful Report

Posted 4 years ago

“Such a good service overall for people looking for cheaper prices and I love the weekly giveaway opportunity! :)”

Helpful Report

Posted 4 years ago

“Brillant company”

Helpful Report

Posted 4 years ago

“Brillant company”

Helpful Report

Posted 4 years ago

“Grade mobile always have the best competitive prices and always have a deal on! The staff are friendly and extremely helpful.”

Helpful Report

Posted 4 years ago

“Super impressed with your service, the phone was delivered next day, great condition! Haven’t used it yet as it’s a present for my son but I’m sure he will love it!”

Helpful Report

Posted 4 years ago

“Avoid selling your phone to them. They offer high quotes until they get the phone, then use what looks like a generic email stating loads of damage and issue which were not there... Phone numbers don’t work and emails are not replied to. All the bad reviews can’t be made up... If it helps GRADE Mobile is a trading name of O G Exclusives London Ltd. Companies house will help guide you to the owner... Alternatively i’d suggest you turn up at their unit to get your phone back. Unit 14 Glenmore Ctr.Shearway Bus. Pk. CT19 4RJ”

Helpful Report

Posted 4 years ago

“They take your money and run! Sent a faulty phone back for a refund they claim the box was empty on arrival I asked them to put in a claim for Royal Mail as it was their postage and never heard again! They kept my £109 and guessing whatever they claimed for!! Terrible company!”

Helpful Report

Posted 4 years ago

“Awful company, offered a decent price, sent my phone only to be told it was scratched and faulty, it wasn't, emailed them and they offered a bit more which I said I would take, then total silence. Emailed again and they now day they will return it. Avoid like the plague.”

Helpful Report

Posted 4 years ago

“I wouldn’t waste my time or energy with this company, they have very bad reviews , Otherwise enjoy a rollercoaster ride if your up for it , I was charged £25 to have my item back after 9 days, The customer services is next to none existent, They don’t answer calls or emails etc, I was called by Aidan to ask off my experience to which I told him the most horrible experience I have ever had, And I use company’s Often to recycle, but yet never experienced this lack of customer services no reply’s, Being charged £25 to have my item back which took over 8 days After the website states free returns, My device was being quarantined for 14 days before it was even looked at or tested, so I rejected this and asked for it to me sent back to me, after some flight they finally agreed to send me this back but with £25 charge, Aidan told me this should have never been the case and assured me he would get this looked into. To which you just hit a dead end, no refund no response, But the are good for buying items they instantly take payment and you receive goods next day, But the recycling side off things is a farse, a jock incompetence off the staff is ridiculous, So if you want to get paid hassle free then don’t use this company If you want to wait upto 2 weeks for payment then I guess why not,”

Helpful Report

Posted 4 years ago

“Please contact me ASAP my phone has arrived faulty and needs returning or replacing”

Helpful Report

Posted 4 years ago

GRADE MOBILE is rated 4.5 based on 2,382 reviews