GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.51

4.5 Rating 2,382 Reviews

89 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

Write Your review

Tell us how GRADE MOBILE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GRADE MOBILE 1 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, initially had an issue with a apple cable that was sent, however the customer service team called me and rectified the issue promptly.. couldn't praise this company highly enough.. if you need a genuine apple charger please buy from here.. you will not be disappointed and the delivery is super fast next day.. definitely one of the best companies to buy reliable and genuine goods from :)”

Helpful Report

Posted 3 years ago

Hi Tareq, Thank you so much for your feedback, it is much appreciated! If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“The phone almost perfect minor scratches on the edges Absolutely amazing for the price will definitely be coming back”

Helpful Report

Posted 3 years ago

Thank you so much for your kind words, Nathan. We really appreciate you taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“My second time ordering, They never disappoint 💯💯”

Helpful Report

Posted 3 years ago

Hi Takudzwa, We can’t thank you enough for the kind words about your purchase. Your review means a lot to us and lets us know we’re on the right track! If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Very quick no problems”

Helpful Report

Posted 3 years ago

Hi Connor, Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Excellent service excellent quantity”

Helpful Report

Posted 3 years ago

Hi Katherine, We can’t thank you enough for the kind words about your purchase. Your review means a lot to us and lets us know we’re on the right track! If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Ordered phone Grade B come next day and in almost brand new condition”

Helpful Report

Posted 3 years ago

Hi Cherelle, Thank you so much for your feedback, it is much appreciated. If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“My purchase of s8plus came with an I phone charger and I am unable to use my device”

Helpful Report

Posted 3 years ago

“Everything I ordered came perfectly packed, in perfect condition and extremity quickly! Would 100% recommend”

Helpful Report

Posted 3 years ago

Hi Sam, Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“10 out of ten the fast next day deliver good service and quality prices”

Helpful Report

Posted 3 years ago

Hi Leon, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Thank you so much for this review, Jason! We really appreciate you being a customer. We’re here for you anytime. If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Phones nice, charger is slow and get too hot”

Helpful Report

Posted 3 years ago

Hi Charlotte, Thank you so much for your feedback, it is much appreciated. If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Very quick delivery, fantastic product great service”

Helpful Report

Posted 3 years ago

Hi Sarah, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“My new phone is perfect! Looks brand new! Works perfectly and was delivered the next day! Thankyou so much! Will definitely buy again”

Helpful Report

Posted 3 years ago

Hi Candice, Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Phone was absolutely fine the suddenly turned off after an hour of having it wouldn't come back on very disappointing have sent device back waiting on a replacement however the customer service lady SHELLY has been amazing extremely helpful and very prompt emails back. Hopefully the next phone will be a better experience phone was amazing condition really hope there's no issues with the replacement!!”

Helpful Report

Posted 3 years ago

“Very good and fast”

Helpful Report

Posted 3 years ago

Hi Alexandru, Thank you so much for your kind words Alexandru. We really appreciate you taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Phone arrived as described great phone fast delivery 5* excellent would recommend”

Helpful Report

Posted 3 years ago

“Excellent service and excellent quality phones would definitely recommend this service”

Helpful Report

Posted 3 years ago

“I previously worked for this company and all i can say is it really does go to show just how poorly run it is but then again what doesn't help is the owner himself is just a child with a best friend for a side kick. The company does not care for it work staff and will push and push for results which are not possible, if you do one thing well you are then given 101 tasks on top of your daily work to do, being on a salary which only really covers the bare minimum. You are got rid of just as quick as you started and there is ZERO trust within the company. all areas are under CCTV and do not be surprised if you are a lady to be watched daily by the owners father. I suffered a lot of work place harassment when working for GRADE Mobile, which went to the extents of being shown by the owners father a clip from the cctv where i walked into his office and 'pulled up my tights' and told how he is glad i feel comfortable to do that around him. That very moment i realised just how uncomfortable i really was and how i needed to find a new job as soon as possible! the fact that he went as far as remembering that i did this and then went back on the cctv to find that moment to sit and watch away to himself is beyond me. I will be taking the work place harassment further now that we are coming out of slowly but surly coming out of covid. Just be safe girl's”

Helpful Report

Posted 3 years ago

“Brilliant phone great condition came the next day. Packed really well. Very happy with your service.”

Helpful Report

Posted 3 years ago

“This is the second phone I’ve brought from grade mobile and again great fast service and will be coming back”

Helpful Report

Posted 3 years ago

GRADE MOBILE is rated 4.5 based on 2,382 reviews