GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.51

4.5 Rating 2,382 Reviews

89 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

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GRADE MOBILE 1 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sellers beware! Will offer you a decent price and then knock it down ridiculously when they actually get the phone. Would not recommend.”

Helpful Report

Posted 3 years ago

Hi Jade, Thank you so much for your honest review and feedback, we really appreciate it. I am really sorry to hear about the inconvenience caused Jade, though from what I can see there was no response to our quoted evaluation within the indicated timeframe and as a result, your payment was processed. After you reached out I can see that our Customer Support team managed to return the device after the reverting of the payment. Once again I am really sorry for any trouble caused and I am glad to see that our team was able to resolve your case. If there is anything else you might need help with, please don't hesitate to reach out at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“So good so far. Very fast delivery and phone is as good as new.”

Helpful Report

Posted 3 years ago

Hi Patrick, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Fast delivery”

Helpful Report

Posted 3 years ago

Hi Danny, Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Brilliant phone lovely colour will defo come back for next one”

Helpful Report

Posted 3 years ago

Hi Suzie, Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Great and swift service from Grade Mobile! Would recommend using them if you need to purchase an affordable phone.”

Helpful Report

Posted 3 years ago

Hi Mark, Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Just received 2 iPhones XR blue got the renewed grade one of the mobiles came with a tiny little mark to back but overall very happy with purchase especially for what I paid for them would definitely recommend to friends & family but would always advise to get the higher grade”

Helpful Report

Posted 3 years ago

Hi Gavin, Thank you so much for taking the time to leave an excellent rating! We are glad that our team has managed to meet your needs for your purchase. Looking forward to serving you in the future! Best Wishes GRADE MOBILE Customer Support Team

Posted 3 years ago

“Received Iphone XR and was very pleased with it. I chose renewable and it looks like new, no marks whatsoever, excellent condition. The service was excellent, easy to order and I received my phone two days after ordering. Would definately recommend Grade Mobile. Thank you all.”

Helpful Report

Posted 3 years ago

Hi! We can’t thank you enough for the kind words about your purchase. Your review means a lot to us and lets us know we’re on the right track! If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Highly recommended first class company and will definitely be a returning customer”

Helpful Report

Posted 3 years ago

Hi Stefanie, Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Phone was in really good condition for a grade b Very happy with it. Good experience so far. Will be ordering some more very soon and will see if good service continues but for now really pleased. A+++++++”

Helpful Report

Posted 3 years ago

Hi Sam, Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Accurate discription of item and great delivery service I received next day and I am very happy with my purchase”

Helpful Report

Posted 3 years ago

Hi Amy, Thank you so much for taking the time to leave an excellent rating! We are glad that our team has managed to meet your needs for your purchase. Looking forward to serving you in the future! Best Wishes GRADE MOBILE Customer Support Team

Posted 3 years ago

“The phone is working well and in good condition, thank you”

Helpful Report

Posted 3 years ago

Hi Sy Mangan Savane, Thank you so much for taking the time to give us your feedback on your experience! We are always here to help if you need any further assistance. sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“The phone is like new I can’t believe it’s a grade B”

Helpful Report

Posted 3 years ago

Hi Tanya, Thank you for leaving a 5-Stars review. Here at GRADE MOBILE, we continuously strive to serve you better. Looking forward to helping you in the future! Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Very fast delivery ordered it at dinner time received it dinner time next day. After having a problem with my order then soon sorted it out and I was partly refunded”

Helpful Report

Posted 3 years ago

Thank you so much for your kind words, Jade. We really appreciate you taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Good price Quick delivery very pleased will use again thanks”

Helpful Report

Posted 3 years ago

Thank you so much for your feedback Sharon, it is much appreciated. If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Outstanding”

Helpful Report

Posted 3 years ago

Hi Cheryl, Thank you so much for your feedback, it is much appreciated. If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Quick delivery, phone in excellent condition. Very happy so far with my purchase”

Helpful Report

Posted 3 years ago

Thank you ever so much for your feedback and for your kind words Leigh, it means the world to us. Our teams work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you, even under the tricky circumstances of your case :) If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Sent the wrong item that I never ordered”

Helpful Report

Posted 3 years ago

Hi Christine, Thank you for your feedback and for sharing your experience, as it will help us improve our services. I am really sorry to hear about the issues you have experienced and more importantly for the inconvenience caused. If you are still experiencing the same issues please do contact our Customer Support department at: sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“BLOODY BRILLIANT. Ordered my phone at 4pm, came at 11am the next day. Couldn't be happier with my renewed Iphone XS Max, not a single scratch on the bugger!”

Helpful Report

Posted 3 years ago

Thank you so much for your feedback Mitchell, it is much appreciated that you took the time! Glad to hear you were happy with our services, as we try our best to meet expectations like yours, and we’re happy to hear we managed to do it for you. If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Brilliant service and I will be recommending to people.”

Helpful Report

Posted 3 years ago

Hi Susan, Thank you so much for your feedback, it is much appreciated! If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“I love grade mobile I having very good experience with them😍😍 I ordered my phone 📱 and it's came on time with tracking of royal mail , I am so happy I having no words to say don't have any issue !! Would recommended them to everyone :)))”

GRADE MOBILE 5 star review on 22nd August 2021

Helpful Report

Posted 3 years ago

Thank you so much for your kind words Klaudia! All members of our team work really hard to help all of our customers and provide them with the best possible experience and we are really happy to hear that we hit the mark for you. If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

GRADE MOBILE is rated 4.5 based on 2,382 reviews