GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.51

4.5 Rating 2,382 Reviews

89 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

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GRADE MOBILE 1 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and giveaways”

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Posted 3 years ago

“great customer service and replies. thank you grade mobile! would love a chance to win the giveaway! x @miaacbentley”

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Posted 3 years ago

“Great Instagram page with generous giveaways, really easy website to make orders and navigate. Great customer service.”

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Posted 3 years ago

“For the past two days I have rang your company to find out about my refund I have tried to contact you over 30 times I’ve been connected and then I’ve been cut off and said I’ve got to email. This is not acceptable you’re not replying to my emails and I haven’t had a refund I’m going to take it further to trading standards and contact my bank and contact layby and hopefully they will remove you as a customer”

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Posted 3 years ago

“Came in immaculate condition well pleased IPhone x”

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Posted 3 years ago

“This company is a scam and will try everything in their power not to pay you! AVOID AT ALL COSTS! ENVIROPHONE OR MAZUMA MOBILE ARE LEGIT AND RELIABLE”

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Posted 3 years ago

“Amazing service”

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Posted 3 years ago

“Fraudulent company They have had my mobile for 2 weeks and still no contact about my payment. - should of been 24-48hrs easy money transfer but this is not the case. The only way of contact with them would be through email as they do not answer the telephone but when you do email them they will automatically send you a generic reply saying because of Covid it will take them between 24 to 48 hours to process the transaction however this is completely untrue As I am still waiting two weeks later to receive my money If I had the option I would give this company 5 piles of human waste instead of 1 star. Absolutely disgusted that they have stolen my phone, Fraudulent, theft, They do not deserve to be a registered company. I hope people read this message and do not send their phone to this company!”

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Posted 3 years ago

“I paid for the lowest grade you can get, I think it was a B card. Anyway the screen was in great condition. There was of course wear and tear around the edges of the phone, where the paint would be. But that was expected at the lowest grade they have. All I cared about was that the screen was in great condition (which it is) and that the battery health was above 80 (mine as 89%). Very happy with you Grade Mobile :). Would definitely buy again from you.”

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Posted 3 years ago

“1st class great phone excellent condition would recommend to any one”

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Posted 3 years ago

“Fast and very good service”

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Posted 3 years ago

“Bought grade A I phone 11 it has turned up and screen is coming off and won’t verify as a real apple ?? How do I resolve this”

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Posted 3 years ago

“Fantastic purchase, fast delivery and in great condition. This is my 5th purchase and I am extremely happy.”

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Posted 3 years ago

“Ordered Monday came on Tuesday, the phone was exactly how it had been described, great service! would recommend”

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Posted 3 years ago

“Brilliant service from these guys super quick delivery would highly recommend ⭐️⭐️⭐️⭐️⭐️😁”

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Posted 3 years ago

“Very disappointed with grade charge me £9 for a broken screen protector I ordered with a phone and received a broken screen protector and I emailed grade about a week ago and they have not even replied to me so that's 9 pounds I will not be getting bk 😒”

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Posted 3 years ago

“Not getting a response as I have not yet recieved my delivery but states that it’s been delivered I’ve tried calling no answer and I’ve tried emailing I got a reply but no reply after that since as I paid for the item and need to get a solution to this ASAP.”

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Posted 3 years ago

“Perfect !!! Fast delivery and great conditions”

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Posted 3 years ago

“Bought phone for step daughter, she loves it, would bye from here again”

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Posted 3 years ago

“Very happy with the phone I received”

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Posted 3 years ago

GRADE MOBILE is rated 4.5 based on 2,382 reviews